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River Grand Hotel Hat Yai

3.0 star property
Travelers enjoy morning coffee on the terrace before exploring Hat Yai's nearby markets, then return for authentic Thai cuisine throughout the day

Choose dates to view prices

River Grand Hotel Hat Yai is near Lee Garden Plaza and Kim Yong Market. Guests can enjoy Thai specialties at Hong Thantawan restaurant or relax with drinks at the bar. The hotel offers practical amenities like in-room WiFi, laundry services, and luggage storage.

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
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Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for THB 450.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: THB 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is River Grand Hotel Hat Yai pet-friendly?

No, pets are not allowed at this property.

How much is parking at River Grand Hotel Hat Yai?

Self-parking is free at this property.

What time is check-in at River Grand Hotel Hat Yai?

Check-in begins at 2:00 PM.

What time is check-out at River Grand Hotel Hat Yai?

Checkout is at noon.

Where is River Grand Hotel Hat Yai located?

Situated in Hat Yai, this hotel is within a 10-minute walk of Sangthong Witthaya School and Lee Garden Plaza. Odean Shopping Mall and Central Department Store are also within 10 minutes. Hat Yai Railway Station is 11 minutes by foot.

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Reviews

Reviews

5.6

6.4

Cleanliness

7.4

Location

6.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 4 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

6/10 Okay

Winnie

Liked: Staff & service
Quite a distance to walk to main shopping area....
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Barbara A

Disappointed

It took an hour to check in. I rented a room with two beds, the staff insisted one bed was good enough, since my friend (travel partner) and I are both female. Only two rooms in the hotel had 2 beds. The first had a toilet problem we found after unpacking. We changed rooms. There was no in room WiFi as advertised. Staff tried to fix this problem to no avail. The staff speaks no English. They smiled and seemed to want to help, but I produced Google Translate on my phone only to find that no one of authority could be reached. The second day of our stay four busses brought in shoppers from Maylasia. The young staff didn't seem to have any control over the hallways and we couldn't sleep the next two nights. Boisterous guests in over crowded rooms leaving their doors open and yelling to each other kept us up. I used Hotels.com over 30 times in the past year or so. A few more times I referred your service to friends. This is the first time I shared a room with anyone in quite a while. I was actually embarrassed by the condition of this hotel. The lobby looked good at first glance, but the ceiling driped water on to the tile floor.
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

Verified traveller

ok
Verified

4/10 Poor

Matias

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a nice breakfast experience

Everything was very old overall. Breakfast was including the room price. When I went to breakfast there was no breakfast. After sitting 5 minutes in a table they took me a cup of coffee and small glass of orange juice and bread with thai butter. When I asked them about other things what include the breakfast they said there is no one in a kitchen and she is coming. I asked if I can get more coffee then when I'll get the breakfast they answered yes. After 15 min. there came someone to cook for me by taxi motorbike. When I finally got my breakfast it took about 25 min. After arriwing to breakfast I asked more coffee. He answered you pay. I said I'm not paying you promised me more coffee. He was saying one set only. He has to pay my coffee or what. I said forget it and left the hotel forever. During the stay I didn't see any other customers but I came nighttime and left after 10 in a morning. Otherwise the staff was polite.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2018