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The Regency Hotel Hatyai

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Desk, rollaway beds, free WiFi

Overview of The Regency Hotel Hatyai

The Regency Hotel Hatyai

3.0 star property
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Laundry

Cleaning and safety practices

  • Hand sanitiser provided
  • Temperature checks
23 Prachatiphat Road, Hat Yai, Songkhla, 90110

Explore the area

  • Popular LocationLee Garden Plaza1 min walk
  • Popular LocationHat Yai Hospital19 min walk
  • Popular LocationRajyindee Hospital5 min drive
  • AirportHat Yai (HDY-Hat Yai Intl.)24 min drive

Choose dates to view prices

About this area

Hat Yai

The Regency Hotel Hatyai is located in Downtown Hat Yai, a neighbourhood in Hat Yai, and is near a train station. Red Mountain Driving Range and Tee Off Driving Range are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hat Yai Municipal Park and Tinsulanon Park.

What's nearby

  • Lee Garden Plaza - 1 min walk
  • Ocean Shopping Town - 2 min walk
  • Odean Shopping Mall - 3 min walk
  • Hat Yai Hospital - 19 min walk
  • Rajyindee Hospital - 5 min drive

Getting around

  • Hat Yai Railway Station - 7 min walk
  • Hat Yai (HDY-Hat Yai Intl.) - 24 min drive

About this property

The Regency Hotel Hatyai

3-star Hat Yai hotel in Downtown Hat Yai, near Hat Yai Hospital
A restaurant, a coffee shop/cafe and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site.
The Regency Hotel Hatyai offers 436 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Cable televisions are provided.

Bathrooms include a bath and complimentary toiletries. This Hat Yai hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages spoken

English, Thai

Cleaning and safety practices

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe

Restaurants on site

  • Krua-Luang
  • Royal Coffee Corner

Family friendly

  • Fridge
  • Rollaway/extra beds (surcharge)


  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • Meeting rooms - 6


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Rollaway/extra beds (surcharge)


  • Bath
  • Free toiletries
  • Private bathroom


  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge


  • Desk

See similar properties



Check-in from 2 PM - 11:30 PM


Check-out before 1:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 400.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: THB 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Regency Hotel Hatyai Hat yai
Regency Hotel Hatyai
Regency Hatyai Hat yai
Regency Hatyai
The Regency Hotel Hatyai Hotel
The Regency Hotel Hatyai Hat Yai
The Regency Hotel Hatyai Hotel Hat Yai

Overall score and ratings

Rating 5 - Excellent. 5 out of 90 reviews
5 - Excellent 6%
Rating 4 - Good. 29 out of 90 reviews
4 - Good 32%
Rating 3 - Okay. 22 out of 90 reviews
3 - Okay 24%
Rating 2 - Poor. 22 out of 90 reviews
2 - Poor 24%
Rating 1 - Terrible. 12 out of 90 reviews
1 - Terrible 13%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2019

2/5 Poor

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The lift is too small, cleanliness is below expectation.
Stayed 3 nights in Sep 2019

2/5 Poor

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Location is ok, but the room is not to the standard. cleanliness is below expectation.
Stayed 2 nights in Sep 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Overall pleasant experience
Stayed 3 nights in Aug 2019

5/5 Excellent

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

3/5 Okay

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Always our first choice when we are in Hatyai due to its strategic place n very near to local foodies n shopping mall...Bt this year is a very dissapoiting one...Young/Trainee Staff was rude as hell(Poor English yet the tantrum towards us)....booked 3 rooms n 1 of the room was dirty as hell(I guess it wasnt been stayed for a while..toilet floor were sandy n carpet was dusty)....Overally if they improve,i would come and stay again....
Stayed 2 nights in Aug 2019

3/5 Okay

Travelled with group
Disliked: Amenities, property conditions & facilities
Location. Place feels dead, no activity at all. Better convert to service apartment.
Stayed 3 nights in Jul 2019

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
3d 2nights vacation with family
vacation with family. two rooms booked. The hotel is very well placed at the heart of the city. After you exit from the hotel, there are shops for food, mcdonalds, the lee garden plaza, and the night market (mostly food there, but there are souvenirs too)Make sure you book the royal wing, if you book the other one, it is an old run-down hotel. they have another building and that is much better. Rooms were clean upon entry, and cleaning did a good job on the room as well. however, the receptionist (40s or 50s man) was not friendly, he could not speak in english, and he was quite rude to us as well. a minus in somewhat a perfect hotel.we visited lee gardens plaza hotel, but the lifts were quite confusing, u must know which lift goes where. u might get lost there, like we did. we went to the 33rd floor buffet restaurant, food was okay, but the highlight is the view from up there. even if you are not gonna eat there, just go and have a look at the view, its worth it. right before we checked out, the reception told that the bath tub stopper(the cover that stops water from flowing out), is missing in one of our rooms. but it was a fault by the staff, he did not check properly as the stopper was right there. probably an attempt to get more money out of us. because i have seen some hotels do this to customers to get more money. be alert and make sure everything stays the same when u check out, the same way u checked in.there is a band music at night for relaxation, massage as well
Stayed 2 nights in Jun 2019

4/5 Good

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in May 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is good for the price since it is located in the city where you can go shopping and dining. The service is also good. Staff is helpful
Stayed 1 night in Mar 2019