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The Birch Hotel

3.5 star property
Suburban hotel with 2 restaurants and bars/lounges

Choose dates to view prices

Photo gallery for The Birch Hotel

Front of property
Meeting facility
2 bars/lounges
Property amenity
Desk, blackout curtains, iron/ironing board, free WiFi
The Birch Hotel, in the heart of the city, offers a peaceful retreat with two bars and a garden. Enjoy British cuisine at two restaurants, stay connected with WiFi and a business center. Helpful staff, express check-out, and self-parking ensure a hassle-free stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, Non Smoking (1 Twin Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Twin Bed)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Blackout curtains
Hairdryer
Deep-soaking bath
Shower/bath combination
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Non Smoking (1 Double Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Double Bed)

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Blackout curtains
Hairdryer
Deep-soaking bath
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Desk, blackout curtains, iron/ironing board, free WiFi

Executive Room

Highlights

Heating
Flat-screen TV
Portable fan
Blackout curtains
Hairdryer
Deep-soaking bath
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Blackout curtains
Hairdryer
Deep-soaking bath
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Exclusive Double Room

Highlights

Heating
Flat-screen TV
Portable fan
Blackout curtains
Hairdryer
Deep-soaking bath
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (2 Twin Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Non Smoking (2 Twin Beds)

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Blackout curtains
Hairdryer
Deep-soaking bath
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Lewes Road, Haywards Heath, England, RH17 7SF

What's nearby

  • Ardingly Reservoir - 10 min drive - 7.3 km
  • Ouse Valley Viaduct - 11 min drive - 7.1 km
  • Wakehurst Place - 12 min drive - 11.7 km
  • Hickstead All England Jumping Course - 12 min drive - 11.8 km
  • Bluebell Railway - Sheffield Park Station - 12 min drive - 10.3 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 33 min drive

Restaurants

  • ‪Greggs - ‬13 min walk
  • ‪The Snowdrop - ‬2 min drive
  • ‪Caffè Nero - ‬14 min walk
  • ‪The Fox & Hounds - ‬18 min walk
  • ‪Mincka - ‬3 min drive

About this property

The Birch Hotel

Hotel in the city centre
Consider a stay at The Birch Hotel and take advantage of a garden, dry cleaning/laundry services and 2 bars. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • English breakfast (surcharge), express check-out and meeting rooms
  • A front desk safe, coffee/tea in reception and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 51 rooms feature comforts such as 24-hour room service, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with deep-soaking baths and free toiletries
  • 26-inch flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Courtyard Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night, plus a one-off cleaning fee of GBP 10.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus a one-off GBP 10.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Birch Hotel HAYWARDS HEATH
Best Western Birch Hotel
Best Western Birch HAYWARDS HEATH
Best Western The Birch Hotel
Best Western Birch
The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath
Birch Hotel Haywards Heath
Birch Haywards Heath

Frequently asked questions

Is The Birch Hotel pet-friendly?

Yes, The Birch Hotel allows dogs (limit 2 total). There's a fee of GBP 15.00 per pet, per night. A cleaning fee of GBP 10.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Birch Hotel?

Self-parking is free at this property.

What time is check-in at The Birch Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Birch Hotel?

Checkout is at 11:00 AM.

Where is The Birch Hotel located?

Located in the heart of Haywards Heath, this hotel is 1.1 mi (1.8 km) from Hanbury Stadium and within 3 miles (5 km) of Ditchling Common Country Park and Haywards Heath Golf Club. Borde Hill Garden and High Weald are also within 3 miles (5 km). Haywards Heath Station is 28 minutes by foot.

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The Birch Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 292 out of 739 reviews
Rating 8 - Good. 330 out of 739 reviews
Rating 6 - Okay. 83 out of 739 reviews
Rating 4 - Poor. 19 out of 739 reviews
Rating 2 - Terrible. 15 out of 739 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, quiet room, good breakfast, helpful staff.
Stayed 1 night in Aug 2025

8/10 Good

michael

Liked: Staff & service
Thanks a lot for the team, especially the receptionist, was very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historical features. Friendly staff who went above and beyond during my stay.
Stayed 1 night in Jul 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in May 2025

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and beautiful hotel
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks so much for having us! We had a great time and a lovely sleep, staff were very nice, friendly and helpful! The bar was great and the optional breakfast in the morning was delicious. Thank you again, see you soon!
Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second visit, as good as the first.

Great stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and helpful staff
Stayed 1 night in May 2025

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had e very pleasant stay at the Birch hotel!
Stayed 1 night in May 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the grounds very pretty. A very enjoyable place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, recommended hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Birch Hotel

Great little hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Typical ‘english’ old style hotel but in the best sense of meaning. Staff was amazing, very accomodating.
Stayed 1 night in May 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

6/10 Okay

Taha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was okay but the remote for the AC didn’t work. The plugs that are available don’t work for apple laptops chargers. The garbage been wasn’t cleared from the previous guest. There cleanliness of the room needs to be address
Stayed 1 night in Aug 2025

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay. The AC may not have worked in the room, but did not impact my enjoyment.
Stayed 2 nights in Apr 2025

8/10 Good

Darren

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Casual relaxing dining Excellent breakfast and service Very comfortable beds
Stayed 2 nights in Sep 2024

4/10 Poor

Kyle

Liked: Cleanliness
Disliked: Property conditions & facilities
Property is in a lovely location, however.., bath plug - release mechanism is faulty so unable to drain bath, air-con - sounds like a helicopter gunship, also currently no chef on site so they are unable to serve evening meals.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, pleasant dining option within the hotel in quiet residential neighbourhood a few minutes’ walk away from the local hospital. Rooms were clean and well maintained. No lift to upper floor. Free parking, and reasonable value when we stayed, and the breakfast was nice (extra charge).
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel In Haywards Heath

Lovely Hotel In Haywards Heath Staff helpful Breakfast very good Would use again
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
There is nothing to fault with this hotel. I stay here to escape and relax from time to time. I thoroughly recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

The Hotel was extremely nice and the staff very welcoming, food was really good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Xmas party
Stayed 1 night in Dec 2024