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Reviews of Travel Inn

2 out of 5
Travel Inn
915 George Street CP 823, Hearst, ON

Reviews

7.0

Good

Rating 10 - Excellent. 79 out of 322 reviews" "
Rating 8 - Good. 91 out of 322 reviews" "
Rating 6 - Okay. 76 out of 322 reviews" "
Rating 4 - Poor. 45 out of 322 reviews" "
Rating 2 - Terrible. 31 out of 322 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in May 2024
Response from Manager on 11 May,2024
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

4/10 Poor

Leona

Stayed 1 night in Apr 2024

8/10 Good

Medric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the right town in the right place
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr,2024
hanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. There area is lot more French then I would have thought. Interesting surprise. 😁. Would stay again.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr,2024
hanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Paramveer

Liked: Staff & service, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr,2024
hanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

4/10 Poor

Roxanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was never anyone at front desk . Always had to call if we needed anyone. You could hear everything in the other rooms . Place was not the cleanest .shower curtain was dirty. carpet were dirty beds were uncomfortable.
Stayed 1 night in Mar 2024
Response from Manager on 25 Apr,2024
Thanks for your feedback, your concern is noted and being worked upon, We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Nicolae Lucian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quick stop for the night clean,quiet Thank you
Stayed 1 night in Jan 2024
Response from Manager on 18 Feb,2024
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

4/10 Poor

sukhjeet

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 31 Dec,2023
Thanks for your feedback, it would have been nice to know your concern if any, we could have provided timely solution. We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

8/10 Good

Paul

Stayed 1 night in Oct 2023
Response from Manager on 31 Oct,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

8/10 Good

Hans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 3 Oct,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

6/10 Okay

Robert

Business traveller
Stayed 1 night in Sep 2023
Response from Manager on 28 Sept,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

8/10 Good

dubb

Stayed 1 night in Aug 2023
Response from Manager on 20 Sept,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

4/10 Poor

Laurel

Stayed 1 night in Aug 2023
Response from Manager on 18 Sept,2023
Thanks for your feedback, it would have been nice to know your concern during your stay, we could have provided timely solution. We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Joyce

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Rest needed
Spacious room
Stayed 1 night in Aug 2023
Response from Manager on 23 Aug,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Elizabeth

Liked: Amenities
Large room with full kitchen. Good wood beds and dresser. Very clean. New bathroom.
Stayed 1 night in Aug 2023
Response from Manager on 23 Aug,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

8/10 Good

Jim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Manager on 23 Aug,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

8/10 Good

gilles

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 21 Aug,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The man at the counter was fantastic, super sweet! He also called me to confirm our stay and that we had pets, which was fortunate because he managed to get us into one of the last pet friendly rooms :) We had our own door to the parking lot, which was super convenient. Sadly we couldn't get Netflix on the TV to work but the cable and internet was great! We were only there for a sleep anyway, so it was no biggie! Thanks for having us :)
Stayed 1 night in Aug 2023
Response from Manager on 20 Aug,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

6/10 Okay

Cory

Stayed 1 night in Aug 2023
Response from Manager on 8 Sept,2023
Thanks for your feedback, it would have been nice to know your concern if any, we could have provided timely solution. We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

6/10 Okay

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 17 Aug,2023
Thanks for your feedback, it would have been nice to know your concern so that we would have provided timely solution. We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

8/10 Good

Harpreet Singh

Liked: Property conditions & facilities
Good
Stayed 1 night in Aug 2023
Response from Manager on 16 Aug,2023
hanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

4/10 Poor

Dennis

Travelled with group
Disliked: Amenities, property conditions & facilities
It's time to start the renovations the 70's decor needs to go, get softer mattresses and a K-cup coffee maker.
Stayed 2 nights in Aug 2023
Response from Manager on 13 Aug,2023
Thanks for your feedback, your concerns have been noted and will be worked upon promptly We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

8/10 Good

Sean

Stayed 1 night in Aug 2023
Response from Manager on 1 Sept,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

6/10 Okay

Charlotte

Travelled with family
Stayed 1 night in Aug 2023
Response from Manager on 7 Aug,2023
Thanks for your feedback, it would have been nice to know your concern so that we would have provided timely solution. We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

6/10 Okay

Emily

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Manager on 18 Jul,2023
Thanks for your feedback, it would have been nice to know your concern so that we would have provided a timely solution. We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

6/10 Okay

Richelle

Stayed 1 night in Jul 2023
Response from Manager on 17 Jul,2023
Thanks for your feedback, it would have been nice to know your concern so that we would have provided better parking for your bike. We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Good service. Clean room Poor parking conditions Motorcycle rider
Stayed 1 night in Jul 2023
Response from Manager on 14 Jul,2023
Thanks for your feedback, it would have been nice to know your concern so that we would have provided better parking for your bike. We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service
Owner manager very nice man. Reassuring and helpful.
Stayed 1 night in Jul 2023
Response from Manager on 11 Jul,2023
hanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

2/10 Terrible

Gord

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked online. I got there at 9pm and couldn’t get in to check in. Someone answered the door and let me and then left. I called from the house phone and the person on duty said just relax I will get there. She showed up with an attitude of I really don’t want to check you in and I hate my job. Rooms need an update it’s like stepping back into the 70’s.
Stayed 1 night in Jun 2023
Response from Manager on 29 Jun,2023
Thanks for your feedback, We are unhappy that your stay with us was not as expected, reviews like yours are great source to improve us and our staff, the attitude of a staff member is not excusable and can assure you that a proper action is being taken for her improvement. We look forward to provide a comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
This is an older hotel with some new upgrades. Comfortable bed and very nice gentleman at the front desk.
Stayed 1 night in Jun 2023
Response from Manager on 4 Jun,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Wanda

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
i liked it it is clean the staff are friendly and we were out in a quiet area so less barking from my small dog!
Stayed 1 night in May 2023
Response from Manager on 27 May,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

2/10 Terrible

Vital

Stayed 1 night in May 2023
Response from Manager on 12 Jun,2023
Thanks for your feedback, it would have been nice to know your concerns so that we would have worked on them promptly We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for us travelling. Staff was amazing to deal with. Very friendly. Would definitely stay there again
Stayed 1 night in May 2023
Response from Manager on 14 May,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Carol-Ann

Stayed 1 night in May 2023
Response from Manager on 10 May,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

4/10 Poor

Maria-Luisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Receptionist friendly. Place is in real need of repair. Water dripping right by the door as no downspout. Despite bing non smoking could smell smoke in bathroom and bedroom I am guessing from neighbouring room! Would not recommend unless absolutely desperate. Back of hotel where we had to park had old mattress on side just not very safe feel in that area.
Stayed 1 night in Apr 2023
Response from Manager on 30 Apr,2023
Thanks for your feedback, it would have been nice to know your concerns so that we would have worked on them promptly We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

6/10 Okay

Richard

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed in the same hotel a few years ago in a nicer room. The room on this trip was less than ideal. The television cable channels did not work, Netflix was however an option however not all guests would have a Netflix account. The Internet was spotty cutting in and out. Check-in was slow as the front door is locked at all times requiring a call to the front desk which took several minutes to arrive at the desk. The room and rate booked on Expedia were not the same as given, however, I was given a better rate for what was likely an inferior-quality room.
Stayed 1 night in Apr 2023
Response from Manager on 19 Apr,2023
Thanks for your feedback, Staff has been trained/instructed for faster check in, and the front door lock is also being fixed, it would have been nice to know your other concerns so that we would have fixed them promptly. We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Arvind

Stayed 1 night in Mar 2023
Response from Manager on 4 Apr,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Good rate. Large room. Older but efforts made to keep in shape
Stayed 1 night in Mar 2023
Response from Manager on 13 Mar,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, spacious, comfortable rooms. Area was quiet and I was able to make the room dark enough to sleep well. Bed and pillow were extremely comfortable.
Stayed 1 night in Mar 2023
Response from Manager on 12 Mar,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

4/10 Poor

Frazer

Stayed 1 night in Feb 2023
Response from Manager on 7 Mar,2023
Thanks for your feedback, it would have been nice to know your concerns so that we would have started working on them promptly We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Gary

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence in person at the desk he was very helpful and accommodating
Stayed 1 night in Nov 2022
Response from Manager on 30 Nov,2022
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

8/10 Good

Scott

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Seemingly everything was broken but the staff was very accomdating and helpful to work around these inconveniences.
Stayed 1 night in Nov 2022
Response from Manager on 23 Nov,2022
Thanks for your feedback, Yes! we know room key cards encoder was broken which has been fixed promptly, it would have been nice to know your other concerns so that we would have started working on them promptly We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst.

10/10 Excellent

Yan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietness
Stayed 1 night in Nov 2022
Response from Manager on 4 Nov,2022
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

2/10 Terrible

Dana

Stayed 1 night in Oct 2022
Response from Manager on 3 Nov,2022
Thanks for your feedback, it would have been nice to know your concerns so that we would have started working on them promptly We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Nancy

Stayed 1 night in Oct 2022
Response from Manager on 1 Feb,2023
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

2/10 Terrible

Emerita

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible perverted comments from the front desk man. Terrible wifi and tv reception. Bending machine inoperable. Took my money. Front desk man complained that I asked for extra sugar pockets. Very I accommodating. Terrible experience and will never go back again. Front desk man made my wife uncomfortable with his perverted comments and I just told him to stop his perverse comments. He just won’t shot up. Worse motel experience ever and won’t recommend to anybody!
Stayed 1 night in Oct 2022
Response from General Manager on 13 Oct,2022
Thanks for your feedback, and bringing your concerns it to our attention, we noted your concerns and started working on them promptly, We look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access off the highway. Very comfortable beds.
Stayed 1 night in Sep 2022
Response from Manager on 22 Sept,2022
Thanks for your feedback, We are happy, you enjoyed your stay with us, Reviews like yours are great source of encouragement and fuel energy to our staff. We look forward to provide even more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst

2/10 Terrible

twila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible do not stay here
it was terrible we look at room and left we lost our money then we had drive 5 more hours at night to thunder bay for hotel. this hole of a place should be closed people living there full time stink terrible
Stayed 1 night in Sep 2022
Response from Manager on 13 Sept,2022
Thanks for your feedback, and bringing it to our attention, we noted your concern and started working on it promptlyWe look forward to provide more comfortable and peaceful stay on your next visit. looking forward to welcome you again at Travel Inn, Hearst