Silken, Hegoalde hotels

"Fabulous location!!!"

"Great location. Will stay again for sure"

"The staff were amazing from the very first greeting until we left. Incredibly attentive and helpful. Really made the stay perfect."

"Beautiful hotel. Excellent location in the center of town, great breakfast and facilities. "

"Excellent attention, very recommended "

"Great hotel, spacious room nicely styled. With bathroom etc being at angles it is quite tricky to navigate in the dark if need to during the night. Spa is a nice feature to have in a city centre location. Staff extremely helpful and friendly would stay again."

"The location was perfect. However the bathroom in our room smelled of mildew.. As a person allergic to mold, it caused a hacking cough throughout our stay— took us a while to figure out why I was coughing so much. Furthermore, the hotel was next door to a gym that began their demonstration/protest - starting at 7:00am - the loud noise of horns and sirens was constant beginning on the day we arrived 4/13 and still going on when we left. NOTE- we checked out before we were supposed to -checking out on 4/19. NOTE: We did mention this to the staff and their response was that they did not know when the protests would and that the demonstrators had the RIGHT to protest. BTW: Our room was right next door to the protests.. I took a video and recorded the loud noise — if you want us to s nd it to you… I’d be more than happy to. Since we left a day before we were supposed to the hotel said that adjustments could not be made due to the fact that we made the reservation through you. FYI- this was a planned with a date of start of the demonstration— would have been nice to receive a Buyer Be Aware notice so we could change hotels."

"Very nice hotel. Very central to everything with extremely friendly and helpful staff. "

"The check in was really slow. There was a queue because it was taking so long, took us over half an hour to get checked in and able to access our room."