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Schlosshotel Hellenstein

4.5 star property
Luxury Heidenheim an der Brenz hotel connected to the convention centre, a quick walk to Hellenstein Castle

Choose dates to view prices

Photo gallery for Schlosshotel Hellenstein

Sauna, steam room
Terrace/patio
Sauna, steam room
View from room
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Select Comfort bed
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Balcony

1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Suite, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room

1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Executive Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Select Comfort bed
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Balcony

1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Executive Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
Hugo-Rupf-Platz 2, Heidenheim an der Brenz, BW, 89522

What's nearby

  • Hellenstein Castle - 3 min walk - 0.3 km
  • Voith-Arena - 8 min walk - 0.7 km
  • Wildlife Park Eichert - 9 min walk - 0.8 km
  • HellensteinBad Aquarena - 16 min walk - 1.4 km
  • Brenzpark - 19 min walk - 1.6 km

Getting around

  • Heidenheim Station - 16 min walk
  • Stuttgart (STR) - 79 min drive

Restaurants

  • ‪Wilhelms-Eck - ‬12 min walk
  • ‪Jimmy Changa - ‬10 min walk
  • ‪Cafe Am Markt - ‬12 min walk
  • ‪La Strada Pizzeria - ‬12 min walk
  • ‪Kochlöffel - ‬10 min walk

About this property

Schlosshotel Hellenstein

Luxury family-friendly hotel near Hellenstein Castle
Located close to Wildlife Park Eichert, Schlosshotel Hellenstein provides a terrace, a garden and a playground. Active travellers can enjoy hiking/biking trails at this hotel. Take some time to relax at the on-site spa. The on-site Regional cuisine restaurant, Schlossrestaurant, offers lunch, dinner, light fare and children's meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and smoke-free property
  • 13 meeting rooms, a TV in reception and a 24-hour front desk
Room features
All 115 rooms have comforts, such as pillow menus and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Select Comfort beds and cots/infant beds (surcharge)
  • Bathrooms with baths or showers and free toiletries
  • 37-inch HDTVs with cable channels
  • Separate sitting areas, coffee/tea makers and daily housekeeping

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Parking on site (EUR 8 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie
  • Lounge Bar
  • Schlossrestaurant
  • Terrasse und Biergarten

Things to do

  • 24-hour gym
  • Full-service spa
  • Hiking/biking trails
  • Piano
  • Playground
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 14 kg per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per day.
Cots (infant beds) are available for EUR 20 per day

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.50 per person
  • Self-parking fee: EUR 8 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per day
  • Rollaway bed fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Schlosshotel Park Consul Heidenheim Hotel
Schlosshotel Park Consul Heidenheim Heidenheim an der Brenz
Schlosshotel Hellenstein Hotel
Schlosshotel Park Consul Heidenheim
Schlosshotel Hellenstein Heidenheim an der Brenz
Schlosshotel Hellenstein Hotel Heidenheim an der Brenz

Frequently asked questions

Is Schlosshotel Hellenstein pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 14 kg per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Schlosshotel Hellenstein?

Self-parking is available for EUR 8 per night. There is free parking nearby.

What time is check-in at Schlosshotel Hellenstein?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Schlosshotel Hellenstein?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Schlosshotel Hellenstein located?

This family-friendly Heidenheim an der Brenz hotel is located in the historical district, within a 15-minute walk of Hellenstein Castle and Wildlife Park Eichert. Steiff Museum and Charlotte Cave are also within 9 mi (15 km). Heidenheim Station is 16 minutes by foot and Heidenheim Voithwerk Station is 19 minutes.

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Schlosshotel Hellenstein Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 296 out of 465 reviews
Rating 8 - Good. 138 out of 465 reviews
Rating 6 - Okay. 26 out of 465 reviews
Rating 4 - Poor. 2 out of 465 reviews
Rating 2 - Terrible. 3 out of 465 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight on our way home from Italy, nice hotel, nice view of the castle, good food and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location; great views, nice people and very good brrakfast
Stayed 1 night in Jun 2022

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities
Hotel was great. People at the reception desk and the bartender were outstanding. I will definitely stay here again when I come back to Heidenheim.
Stayed 1 night in Mar 2023

6/10 Okay

Kenneth

The property is conveniently located and everything in the room worked well. The breakfast was not of the quality that we were used to.
Stayed 2 nights in Oct 2024

10/10 Excellent

benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you !

Perfect price to quality ratio !
Stayed 1 night in Feb 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was, as usual a perfect stop for us with the whole family including dog. Very friendly and professional personnel and great location. Breakfast is a very fulfilling and tasty experience. Highly recommended.
Stayed 1 night in Jul 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dining no complains
Stayed 1 night in Mar 2023

8/10 Good

Tommy Wirenfeldt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint

Fint sted
Stayed 1 night in Jul 2024

2/10 Terrible

Graeme

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checked in and was told I couldn’t have my friends in to use the bar/restaurant and was told I had to leave the reception area. No reason given but this is not how you treat your guests. I will never stay here again and feel absolutely robbed of having to pay to stay here after this treatment.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and relaxing hotel

Really nicely presented hotel. Modern, clean and spacious. Our room was wonderful with lots of light, wonderful views of both the castle and the city. We didnt expect such a lovely large balcony, was a pleasant surprise. Beds were comfy and the blackout blinds were excellent. I could have sat in the relaxing chair all evening. Was a nice touch.
Evening view of the castle from the balcony
Morning view from the side of the room
Lovely relaxing corner
Sofa made up for our son. Very comfy
Stayed 1 night in Sep 2022

10/10 Excellent

Olegs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in a very nice hotel. Only thing you should not forget is to ask to clean your room if you stay longer than 1 night. To Legoland it takes 35-40 minutes drive from the hotel which makes it convenient if you plan to visit Legoland and looking for a nearby place to stay. Breakfast was very good. Overall facilities are quite fresh and nice. There is also a castle nearby to visit. Attached pool was closed in the beginning of August but we were offered to visit public pool which is located few hundred meters from the hotel.
Stayed 3 nights in Aug 2022

8/10 Good

Martin

saaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaauuuuuuuuuuuuuubbbbbbbbbbbbbbbbbeeeeeeeeeeeeeeeeerrrrrrrrrrrr
Stayed 1 night in Aug 2022

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Clean building and property. Good breakfast and nice staff. Some stains on carpets in hallways on 2nd floor. The curtains had a large tear on the left panel. Did not seem to be as high quality as several years ago when it was a Best Western property. Good parking with electric car charging. Poor weather did not allow us to sit outside for the views of the city and Castle.
Stayed 3 nights in Sep 2022

8/10 Good

Willi

Beautiful location. Breakfast was excellent!: one of the best! Nobody came to clean the room for three days. We have to call every day to have the receptionist deliver towels for three of us but no one collected the used towels for three nights we spent there. The used towels were piling up on the bathroom floor. . The carpet could use replacement. The shower drain did not work well. Staff were very friendly though.
Stayed 3 nights in Oct 2022

10/10 Excellent

Thorsten

Liked: Cleanliness, amenities, property conditions & facilities
Gute Zimmerausstattung, Frühstück war sehr gut. Die Bar ist einladend. In wenigen Fahrminuten ist das Steiff-Museum, was schön war zu besuchen. Insbesondere für Kinder ein Muss.
Stayed 1 night in May 2025

10/10 Excellent

Bettina

Liked: Cleanliness, amenities, property conditions & facilities
Personal an der Rezeption war sehr nett.Das Hotel liegt sehr gut für verschiedene Aktivitäten.
Stayed 1 night in May 2025

10/10 Excellent

Josef

Liked: Cleanliness, amenities, property conditions & facilities
Prima Hotel mit komfortablen Zimmern, bequemen Betten und erfrischendem Wellnessbereich und einer einladenden Hotelbar.
Nahe am Schloss im Grünen
Regen- und Schwallduschen
Fitnessraum
Bio-, Dampf- und Finnische Sauna
Stayed 1 night in May 2025

6/10 Okay

Mummer

Stayed 1 night in May 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut, gerne wieder
Stayed 1 night in May 2025

10/10 Excellent

Eva

Stayed 2 nights in Apr 2025

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisch
Stayed 1 night in Apr 2025

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Kongresshotel mit Zimmern in Standard-Einrichtung. Alles in allem nichts besonderes. Die Lage ist ganz schön mit Blick auf Heidenheim. Fußweg in den Ortskern sind ca. 10-15 Minuten. Parkplätze sind kostenpflichtig (8€ pro Tag in der Garage darunter). Preis Leistung ist insgesamt stimmig....
Stayed 1 night in Mar 2025