Premier Inn, Heist hotels

"The gym at the fifth floor didn't have a treadmill...that was quite surprising. We arrived late at night and the 2 gentlemen at the reception clearly struggled to process our arrival. My colleague was given a room that was already occupied!!! She had to run back to the reception to give her another room. I can say that I wasn't entirely satisfied with my stay"

"All the staff were amazing! I don’t remember the names for everyone - I can’t remember his name but the Argentinian man working those nights was amazing! The bar is 24hrs which I was pleasantly shocked by. Nina was super helpful - had a little issue with the TV & she came & fixed it no problem. Luna was also great on check in! Amazing all around - would recommend! "

"Great hotel in great location. Wecoming and effiecient staff. Good sized room (kingsize double) with comfy beds and large shower room. Loved the wash items - soap, shampoo, conditioner, shower gel and body lotion. Really good buffet breakfast with great hot and cold selection and served for a long period of time to suit guests with leisure and work requirments. Would definitely recommend and will stay again when next in Hamburg."

"Room was clean when we arrived but der only clean after 3 days of staying.was a hustle to get clean towels everyday,ended up reusing towels coz we never got clean ones.close to Central and restaurants in the near "

"Very good hotel. spacious room with good amenities. Very good breakfast. Good location within walking distance from main railway stain."

"Superb stay! Thank you"

"Hotel is modern and clean, it is on a convenient location near two subway stations with direct links to main train station and airport. The rooms are spacious and quiet despite the vicinity to the Reeperbahn. "

"close to central station, bus stops, shopping...very clean, easy to check in and out. room is simple but bed is comfortable. great stay. "

"Great location for the city"