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Reviews of Castle Gate RV Park

3 out of 5
Castle Gate RV Park
1020 Spring Glen Rd, Helper, UT

Reviews

9.6

Exceptional

Rating 10 - Excellent. 53 out of 65 reviews" "
Rating 8 - Good. 9 out of 65 reviews" "
Rating 6 - Okay. 3 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Excellent place
Stayed 2 nights in Mar 2024

10/10 Excellent

Cindee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pretty and cozy! Nicely decorated for the holidays! We enjoyed our stay. Friendly staff!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Awesome place
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great cabins and clean facilities
The office staff was amazing! Cute little cabin and we loved having our furry family member with us - thanks for a great stay!
Stayed 3 nights in Aug 2023

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, room comfort
Relaxing kind of home away from home
Very clean and quiet beautiful scenery
Stayed 4 nights in Jun 2023

10/10 Excellent

Mary

Stayed 2 nights in Jun 2023

10/10 Excellent

Kip

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about our stay. The availability of laundry and extra bathrooms in the main building were a plus as well. Very friendly people and a great spot.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mrs Erika

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
We will be back! It was extremely cold the night we stayed in a Tiny Home so as expected the pipes froze, although the heat was up it was cold in the morning inside but like I said, we will be back, liked the location, although train yard is right there we still were able to sleep. Dog run was a nice to have and some little grassy areas. Property owners were awesome to work with an extremely nice!
Stayed 1 night in Mar 2023

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rural area and next to a rail line.

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Friendly staff, very helpful
Stayed 2 nights in Mar 2023

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, room comfort
Best rv park
My family and I stayed in one of the cabins initially and ended up renting a second for the remainder of the stay so more family could join us. The cabins are so cozy and everything is super clean. The cabins have everything in them you could possibly need basically. If not just ask Chrissy and other staff at the front desk. They are so nice and help right away. They even plowed the roads first thing in the rv park after the snow and had started salting immediately. The attention to custom satisfaction is beyond what I would ever expect at a rv park honestly. This rv park is full of amenities. Next to running water and right down the road from Price. It’s just beautiful.
Stayed 5 nights in Dec 2022
Response from The Castle Gate crew on 10 Jan,2023
Thank you so much for such a great review! We are happy you enjoyed your winter stay. I will pass along your appreciation to the snow removal team. The best way to enjoy the snow is when the clean up is taken care of efficiently. Thanks again!

10/10 Excellent

Isaura

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed two nights in a small mountain view cabin with our dog and it was perfect. The cabin was very well maintained and warm and the christmas lights on the porch were a nice touch. There are several dog waste stations and a dog run but it was just nice to walk by the river, which was mostly frozen and beautiful. I would stay here again, especially in the winter.

10/10 Excellent

Kelly

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, sleeping set up was great.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely little cabin.
Stayed 1 night in Aug 2022

10/10 Excellent

Heather

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Charish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great option for us as we had a bike race in Price. The cabin was clean and had everything we needed. It was only 10 min to our bike venue and a much better option then any of the old motels in Price.
Stayed 1 night in Aug 2022

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, room comfort
Great Stay
The staff was amazing! They were so kind and friendly. Check in was easy and fast. The cabin was clean and perfect for what we needed.
Stayed 1 night in Aug 2022

10/10 Excellent

Aaron

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The cabin was clean, had a full bathroom, and small kitchen. Check in and out was easy. Camp grounds were quiet. Local food was good.
Stayed 2 nights in Jul 2022

8/10 Good

Richard

Liked: Cleanliness, room comfort
A second trip to the artist town of Helper. Brought a dog along this time. Cabin is well appointed and has a small kitchenette perfect for warming up foods and making breakfast. Only complain would be that the mattress is very firm and not very comfortable but we would be happy to stay there again.
Stayed 2 nights in Apr 2022
Response from Castle Gate Management on 25 Apr,2022
Thank you Richard. We are happy you enjoyed your stay! We recently replaced all of our mattresses because customers mentioned them being too soft, maybe a mattress topper is the perfect in-between. We appreciate this feedback! We can't wait for your return visit! Happy Day!

10/10 Excellent

Gidget

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022
Response from Castle Gate Management on 26 Apr,2022
Thank you Gidget! We can't wait for you to visit Castle Gate RV Park again soon!

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Stephanie

Travelled with partner
Liked: Amenities, property conditions & facilities
Remote, peaceful and very well kept. Cute tiny cabin with room enough to sleep 5 (bonus). Wonderful town in the middle of nowhere. I would recommend the Balanced Rock to dine just a few blocks away. Quite sure the bedding had not been washed as there was pet hair even on pillows and blankets. We loved the home feel, porch and privacy. We were worried the location was next to the train track. The noise wasn’t much to complain about. Check in was super friendly and staff helpful. Everything other than the bedding seemed clean and very tidy. We are Hampton Inn loyals and do a lot of traveling. This was a stay out of the ordinary for us. We liked the price and the unique experience - a bit like camping only not. I would recommend…just maybe bring your own pillowcases.
Stayed 1 night in Mar 2022
Response from Castle Gate Management on 27 Mar,2022
Hello! Thank you for the kind review. I apologize that your bedding had pet hair on it! I appreciate the honest feedback, and will take care of the bedding right away! I hope you choose Castle Gate RV Park again, so we are able to show you a perfect experience!

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Very clean space, great communication. One issue
So the cabin was amazing, however one thing is going to keep me from rating it higher. The main bed in our unit was broken. The box spring was completely stove in and it was like sleeping on a lumpy hammock. Fix that and it would be much better
Stayed 1 night in Mar 2022
Response from Castle Gate Management on 21 Mar,2022
John, Thank you for brining the cabin bed to our attention. Nobody enjoys sleeping on a lumpy hammock. We have addressed the issue, and we hope you give our cabins another go! Thank you for choosing Castle Gate RV Park.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Highly recommended
A great, clean place to stay with friendly staff! Would highly recommend. 😀
Stayed 1 night in Mar 2022
Response from Castle Gate Management on 21 Mar,2022
Thank you so much for a great review! We appreciate your business, and we hope you can make it back to Castle Gate RV Park again, soon!

10/10 Excellent

Gregg

Liked: Cleanliness, room comfort
Outstanding Accommodations
Prefect location for my travel, much nicer than a chain hotel in the big city, peaceful, great scenery, history, loved the cabin (hardwood floors, no disgusting carpet!), & very well furnished, even a firepit and picnic table outside, staff communicated everything needed, easy in and easy out. Outstanding!
Stayed 1 night in Oct 2021
Response from Castle Gate Management on 18 Nov,2021
Thank you for such a great review! We are so happy you enjoyed your stay at our cabin! We hope to see you again soon!

10/10 Excellent

Paula

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well kept. Will definitely stop by again. Thank you.
Stayed 1 night in Oct 2021
Response from Castle Gate Management on 18 Nov,2021
Thank you! We hope to see you again soon!

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, room comfort
Don’t overlook this RV/cabin site!
An amazing place to stay! This was the best use of space in a small cabin with everything one needs for a great vacation! So clean! It had a fridge, stove, utensils, heating and air, shower/bath combo, two full beds and 1 twin, a table, and real attention given to small details that make the cost a real deal. The surrounding grounds were kept up too. Plus, the town of Helper and the number of things to see and do in the area will all keep me returning again to this ideal cabin/RV park.
I could stay here for a loooong time!
Everything you need!
Stayed 2 nights in Oct 2021
Response from Castle Gate Management on 18 Nov,2021
Thank you Denise! We appreciate your kind words, and we hope to see you again!

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, room comfort
Surprisingly great
Very friendly staff, very clean, walking distance to downtown. Great value
Stayed 1 night in Sep 2021
Response from Castle Gate Management on 18 Nov,2021
Thank you, Jim!

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, helpful, friendly. Cabin was immaculate, well stocked. Beautiful location.
Stayed 1 night in Sep 2021

10/10 Excellent

Nancy

Liked: Cleanliness, room comfort
Cozy cabin
The cabin was very cozy, clean and well-stocked. But more importantly, the owners and staff were wonderful. I thoroughly enjoyed my stay.
Stayed 1 night in Sep 2021

8/10 Good

Jennifer D

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed one night and it was good choice. The cabin was very clean and plenty of room. The beds are a little stiff , but fine for one night. There is a kitchen area to use and it has all the basic supplies.
Stayed 1 night in Sep 2021

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort
Great customer service
We booked this cabin on short notice due to family emergency, the booking through Hotels.com went through, however we did receive a call from the site letting us know that there was actually an error and that there was not a single cabin available for the needed multiple nights. The staff member stated that she was going to talk with a few people and would get back with us to see if accommodations could be made. We received a call back and she had worked everything out and we were able make the stay happen. The campground and cabins were incredibly clean and well maintained. The staff were wonderful and accommodating.
Stayed 2 nights in Jul 2021

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
a real gem in rural Utah
A lovely cabin located in a quaint little historic town. Great accommodation, immaculate, all needed amenities, quiet. Even a deck outside to star gaze (this little town is in a designated dark sky area ). Would definitely return.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Awesome lodging, clean
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Remote interference
I had stayed at cabins like this before and knew somewhat what to expect, as in how hot it would be. A/c could not cut it and it would hover around 79 all night, hotter in the bunk room. Maybe it is better in the winter. Bunk beds were nice, but my wife pointed out that they looked like they were built just for kids, so do not plan on having anyone over about 80 lbs up top because they may crush the bottom sleeper. No weight limit was specified. Park is generally pretty quiet. Lacking for shade and amenities. The splash pad is very small but the cable TV and internet worked well. Hosts and staff were very friendly and helpful. Oddest thing was the remote situation: the a/c remote turned the TV on. So, if you did not want the TV on, you had to stand right by the a/c to change the settings or do it on the unit. More a minor annoyance but I thought it was funny.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Great stay in Large Cabin at this RV Park in Helper. It is clean and spacious for our group of 5 and it is pet-friendly. There is a nice river at the park as well. The hosts went above and beyond by buying us mattress toppers for the sofa bed. I would come back to Helper, UT just to stay at this beautiful, peaceful park.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed staying at the cabins. We had and excellent welcome and everyone there was very helpful and happy to see us visit. The cabins were very clean and well maintained and had everything we needed. Would highly recommend a stay here!
Stayed 1 night in Jun 2021

6/10 Okay

Donna

Liked: Cleanliness
Disliked: Room comfort
Newly refurbished little cabin. The only negative thing was the bed. It was a full size bed that functioned as a twin. You couldn't help but sink to the middle. Very uncomfortable. My husband and I barely slept a wink. The train tracks run by the cabin but we didn't hear them during the night.
Stayed 1 night in May 2021
Response from Manager on 3 Jul,2021
Thanks for staying with us and for sharing the feedback. We do take these comments to heart and have ordered new mattresses for all the full size beds, so hopefully you will try us again and have a better nights sleep.

10/10 Excellent

Virginia

Liked: Cleanliness, room comfort
Great location
Perfect little stop over on our way home. The property was clean and tidy. Very walkable to adorable downtown Helper.
Stayed 1 night in Apr 2021
Response from Manager on 13 Apr,2021
Thanks for staying with us and for taking the time to share your experience. We truly appreciate the rating and will pass it along to our staff who you will have made their day.

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021
Response from Manager on 10 Apr,2021
Thanks for staying with us!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Cute cabin in a very clean well kept RV park. We just needed a stopover place heading home from Salt Lake City. It’s on the edge of a very interesting historic town that’s been restored and revived by an art community. I’m glad we picked Helper for our overnight stay. Cool discovery!
Stayed 1 night in Feb 2021
Response from Manager on 27 Feb,2021
Thanks for staying with us and for taking the time to write such a nice review! Hope to see you again on your next trip through the area.

10/10 Excellent

KATHRYN L.

Liked: Cleanliness
Perfect little cabin
It was just as it was presented. We were very satisfied and would stay again.
Stayed 1 night in Oct 2020

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020
Response from Manager on 30 Oct,2020
Thanks for staying with us and for the 10 rating!

6/10 Okay

Kristen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property has a fun splash pad and playground for kids. It is right next to a stream with beautiful views. However, the queen bed and sofa bed were very uncomfortable and the sheets were very cheap and did not keep us warm.
Stayed 1 night in Oct 2020
Response from Manager on 20 Oct,2020
Thanks for staying with us Kristen. Sorry the mattress was uncomfortable for you. We do have extra blankets in the cabin and more available in the office. We will also double check the heaters to make sure they are working okay.

10/10 Excellent

Suzan, Pleasant Grove

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cabin was really clean.Had every amenity we needed. The RV park was beautiful. They really take good care of this place and you as a guest. Check-in/out was easy. Friendly and knowledgeable staff. Undoubtedly we will be coming back . Thank you Castle Gate RV Park :)
Stayed 2 nights in Oct 2020
Response from Manager on 16 Oct,2020
Thanks so much for staying with us Suzan. We are glad you enjoyed your visit and really appreciate you taking the time to write such a nice review.

10/10 Excellent

James

Liked: Cleanliness, room comfort
What a wonderful little cabin!
We spent a weekend in one of the cabins. The cabin smelled like wood. it looked brand new and it was fully stocked. They even provided coffee and paper towels. How thoughtful! The location is great. Walking distance to a couple of restaurants and cool local attractions. The staff was very friendly. Heidi checked us in and was so sweet. There was a fire pit and seating area outside. We shall return!
Stayed 2 nights in Oct 2020
Response from Manager on 12 Oct,2020
Thanks for staying with us and for taking the time to share your review. We're so glad you enjoyed your stay.

10/10 Excellent

marsha

Liked: Cleanliness, room comfort
Nice cabin,nice people,everything you could need.
Stayed 3 nights in Oct 2020
Response from Manager on 7 Oct,2020
Marsha, thanks for staying with us and for taking the time to share your experience at Castle Gate!

10/10 Excellent

Irasema

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020
Response from Manager on 17 Sept,2020
Thank you so much for staying with us. We're glad you enjoyed your stay.