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Reviews of GLO Hotel Helsinki Airport

3.5 out of 5
GLO Hotel Helsinki Airport
Helsinki-Vantaa Airport, Terminal 2, Vantaa

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1004 reviews" "
Rating 8 - Good. 382 out of 1004 reviews" "
Rating 6 - Okay. 92 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James, Decatur

Business traveller
Liked: Cleanliness, property conditions & facilities
Currently the only hotel in the airport itself, so extremely convenient, especially for those eith early morning flights. A few needed improvements -- some breakfast offerings, free coffee.
Stayed 1 night in May 2024
Response from Kind Regards,Hanna/Reception on 23 May,2024
Dear James,Thanks for your feedback! We're glad you found our location convenient and enjoyed your stay. We appreciate your suggestion for breakfast offeringss and coffee. We're excited to share that we'll soon have a deli offering small snadwiches and more. We hope to see you again soon!

10/10 Excellent

Marie Cheryl Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient, clean, easy
Stayed 1 night in May 2024
Response from Hanna/GLO Airport on 23 May,2024
Dear Marie Cheryl Lynn,Thanks for your kind feedback and warmly welcome back again!

10/10 Excellent

Sandesh, foster city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the airport and had an early flight. Quiet and cozy rooms
Stayed 1 night in May 2024
Response from Maria Glo Hotel Airport on 20 May,2024
Hello Sandesh,Thank you for your feedback. Great to hear that your visit went so well and welcome again!Kind regards,MariaReceptionGlo Hotel Airport

4/10 Poor

Melanie

Disliked: Cleanliness, amenities, property conditions & facilities
Adequate at best, expect to do everything yourself - all you booking details and passport details into an iPad and make your own room key. Room had mould and some of the (many) lights not working, only one bedside table in a double room.
Stayed 1 night in May 2024
Response from Kind Regards,Hanna/Reception on 13 May,2024
Dear Melanie,Online check-in is voluntary, not mandatory. You can always do the check in at the reception too, where our receptionists are happy to serve. I am truly sorry that your stay with us was not pleasant. Wishing you a good day ahead and thank you for taking your time to review our property. Take care! :)

10/10 Excellent

Dyllon

Liked: Cleanliness, staff & service, property conditions & facilities
in the airport
Stayed 1 night in Apr 2024
Response from Juulia / GLO Hotel Airport on 9 Apr,2024
Dear Dyllon, thank you for your visit and review. Warmly welcome again!

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The GLO Hotel Helsinki booked the room in the wrong month, then would not reimburse me after the mistake was brought to thier attention. Hotel management stated that it is hotel policy not to refund as soon as a booking has been made. So I ended up paying for a room a month after I had left Finland. The hotels costumer service policy needs a bit of work. So I will never book or recommend this hotel again.
Stayed 1 night in Mar 2024
Response from Best regards, Juulia / GLO Hotel Airport on 5 Apr,2024
Dear Jason, thank you for your review. We are sorry to hear you were not able to stay with us. You have made the booking through online travel agency and when you have made the booking, you have accepted their reservation policy. As the booking is not made through us directly, our hands are sealed and we can't make any changes to the booking. Therefore you were recommended to be in contact with the online travel agency to make the date change but unfortunately free cancellation period was closed already. For future bookings, we recommend to make a reservation directly through us and we have more freedom to make changes. We hope to see you at GLO Hotel Airport some other day!

10/10 Excellent

Vivienne, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is literally located a step away from arrival lobby of the airport. If you are looking for a hotel in the airport, not in the city, you have reasons for that. Just think about it and go for it. You save your time, energy, money, just everything. Besides, 600 bus is just right there, trains going to Helsinki is right there too.
Stayed 1 night in Mar 2024
Response from Juulia / GLO Hotel Airport on 19 Mar,2024
Dear Vivienne, thank you for your visit and feedback. we are delighted to hear you enjoyed your stay with us and our convenient location served the purpose of the trip. Warmly welcome back anytime!

2/10 Terrible

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Karina/GLO Hotel Airport on 4 Mar,2024
Dear Richard, thank you for your feedback! I am so sorry to hear that your stay with us wasn't up to standards and it didn't go well. Despite everything we hope to see you back again! Best wishes,

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to access from the airport terminal, well lit and nicely decorated area, staff were excellent and room was very comfortable bedding was clean and very high quality wash room was clean and had everything you required. great location to grab a few hours sleep between flights
Stayed 1 night in Feb 2024
Response from Hanna/GLO Airport on 3 Mar,2024
Dear Ewan, warm thank you for sharing your feedback with us. We are happy to read that you are satisfied with your stay as well as our service. Warmly welcome back! :)Kindly,

10/10 Excellent

Dave

Stayed 1 night in Feb 2024
Response from Juulia / GLO Hotel Airport on 24 Feb,2024
Dear Dave, thank you for your stay at GLO Hotel Airport and review. We look forward to see you again! Have a splendid day.

2/10 Terrible

Yvonne

Stayed 1 night in Feb 2024
Response from Karina/Front Desk on 23 Feb,2024
Dear Yvonne, thank you for staying with and taking your time to leave us a feedback. We are so sorry to hear that your stay with us wasn't as good as expected and not up to our standards. We hope that despite everything we will see you in future as our guest once again!Best wishes,

2/10 Terrible

Samantha

Stayed 1 night in Feb 2024
Response from Juulia / GLO Hotel Airport on 9 Feb,2024
Dear Samantha, thank you for your visit and review. Warmly welcome again!

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and good service
Really please with the hotel and ease to get to from the terminal, staff were really friendly and helpful.
Stayed 1 night in Jan 2024
Response from Karina/GLO Hotel Airport on 4 Feb,2024
Dear Joel, thank you staying with us and taking your time to write your review. We are glad to hear that your are pleased with our staff and found our location convenient.Hope to see again soon!Best wishes,

2/10 Terrible

Sami, Wexford

Stayed 1 night in Feb 2024
Response from Juulia / GLO Hotel Airport on 20 Mar,2024
Hei Sami, kiitos vierailusta ja arvostelusta. Ikävä huomata, että hotellimme ei vastannut odotuksia. Kuulisimme mielellämme lisää missä voisimme parantaa. Mukavaa kevään jatkoa ja toivottavasti tavataan GLO Hotel Airportilla uudestaan!

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a night at the Glo Hotel at either end of our skiing trip to Lapland. The room was quiet, clean and comfortable and surprisingly well equipped with a Smart TV, etc. The location (within the airport) was perfect for our early morning connecting flights. Good food options nearby (24 hour supermarket and a few late night restaurants upstairs in the Airport food court). We enjoyed a delicious draught beer from the bar in the Hotel reception, which we took back to our room. The staff were really friendly and left us a lovely note in the room to welcome us back for our second visit! Just a tip if you are transferring to a morning flight, we hadn’t appreciated that our suitcases would be checked all the way through to our final destination, so make sure you remember to pack your pyjamas, toiletries and charger in your carry on luggage!
Response from Sanna on 31 Jan,2024
Dear Francis, Thank you for your stay with us and lovely feedback. We are super happy to hear that you had a excellent stay with us and you liked our draught beer (Helsinki Bryggeri Lager). Have a nice week and hope to see you again :)

10/10 Excellent

Ashley

Stayed 1 night in Jan 2024
Response from Juulia / GLO Hotel Airport on 20 Mar,2024
Dear Ashley, thank you for your review and visit. Glad to hear you enjoyed your stay with us. Warmly welcome again!

10/10 Excellent

Galina, DELRAY BEACH

Stayed 1 night in Jan 2024
Response from Karina/GLO Airport on 14 Jan,2024
Dear Galina, thank you for staying with us and leaving such a lovely review. We are happy to hear you liked your stay and hope to see you again soon!Best wishes,

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Juulia / GLO Hotel Airport on 10 Jan,2024
Dear Theresa, thank you for your visit and excellent review - we truly appreciate it! Warmly welcome again!

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most convenient location, perfect for an overnight layover in Helsinki! So comfortable and staff were friendly and efficient!
Stayed 1 night in Jan 2024
Response from Juulia / GLO Hotel Airport on 10 Jan,2024
Dear Courtney, thank you for your visit and review. Glad to hear you enjoyed your stay with us and our convenient location served the purpose of the trip. Warmly welcome again!

10/10 Excellent

Leanna

Stayed 1 night in Dec 2023
Response from Juulia / GLO Hotel Airport on 7 Jan,2024
Dear Leanna, thank you for your visit and review. Warmly welcome again!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Karina/GLO Hotel Airport on 4 Jan,2024
Dear John, thank you for your nice feedback. We are happy to see that you had a pleasant visit with us. Hope to meet you soon again. Best regards,

10/10 Excellent

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not my first time here! Will definitely stay in GLO again!
Stayed 1 night in Dec 2023
Response from Karina/GLO Hotel Airport on 4 Jan,2024
Dear Tatiana, thank you for your feedback and visit in our hotel. Warmly welcome again! Best regards,

10/10 Excellent

Anakaren

Stayed 1 night in Dec 2023
Response from Sanna / Vastaanotto on 27 Dec,2023
Dear Anakaren, Thank you for your stay with us and for the nice feedback. Happy New Year and hope to see you again!

4/10 Poor

David

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, modern and convenient as it lies actually within Helsinki airport. Not for me. The room is small, although has most things you want, with no natural light or air. Its a pod type room designed for an overnight stay before a flight. The bed wasn't particularly comfortable, the air was dry and the lack of anything except water from the tap, in the room i didnt appreciate. So not for me but others may find it ok.
Stayed 1 night in Nov 2023
Response from Juulia / GLO Hotel Airport on 30 Nov,2023
Dear David, thank you for your visit and review. We are sorry to hear our hotel didn't meet your expectations. If you are looking for more space we also have more spacious Comfort rooms. We hope that we still get to welcome you as our guest again in GLO Hotel Airport!

10/10 Excellent

C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no need to leave the airport, so perfect for overnight connections
Stayed 1 night in Nov 2023
Response from Karina/Front Office on 28 Nov,2023
Dear C,Thank you very much for staying with us at Glo Hotel Airport and thank you for your delightful review! It is very nice to read that your stay with us went flawlessly and that you especially liked location. We hope to have you as our guest again!Best Regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
It's right in the airport, great if you are between flights.
Stayed 1 night in Nov 2023
Response from Karina/Front Office on 28 Nov,2023
Dear Thomas,Thank you very much for staying with us at Glo Hotel Airport and thank you for your delightful review! It is very nice to read that your stay with us went flawlessly and that you especially liked location. We hope to have you as our guest again!Best Regards,

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Maria on 21 Nov,2023
Dear Theresa,Thank you for your feedback. Looks like you had a great stay with us. Welcome again!Kind regards,MariaGlo Hotel Airport

10/10 Excellent

Galina, DELRAY BEACH

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay one night if you have morning flight. Espesially if the weather is bad. Communication with the hotel was very easy and staff during check in was more welcomed than in neighboring Hilton where I stayed several times during my previous trips.
Stayed 1 night in Nov 2023
Response from Maria on 21 Nov,2023
Dear Galina,Thank you for your great feedback and welcome again!Kind regards,MariaGlo Hotel Airport

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again…
Very convenient, clean hotel with friendly staff.
Stayed 1 night in Nov 2023
Response from Juulia / GLO Hotel Airport on 13 Nov,2023
Hello, thank you for your visit and for taking your time to review us, we truly appreciate it! We look forward to see you again at GLO Hotel Airport.

6/10 Okay

Johnine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water
There was no hot water for our showers… also, I probably won’t stay there anymore because they do not offer breakfast like they used to in the restaurant attached to the hotel
Stayed 1 night in Nov 2023
Response from Juulia / GLO Hotel Airport on 13 Nov,2023
Dear Johnine, thank you for your visit and review. We are sorry to hear there was problem with the shower. We hope you were in contact with our reception to solve the issue. We hope you enjoyed the stay otherwise and we will see again at GLO Hotel Airport!

10/10 Excellent

Kristen

Stayed 1 night in Nov 2023
Response from Karina/GLO Hotel Airport on 27 Nov,2023
Dear Krristen,Thank you very much for staying with us at Glo Hotel Airport and thank you for your delightful review! It is very nice to read that your stay with us went flawlessly and that you especially liked our location. We hope to have you as our guest again!Best Regards,

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and Convenient for staying in airport . Shame no food served at night .
Stayed 1 night in Oct 2023
Response from Janica / GLO Hotel Airport on 3 Nov,2023
Dear Tony, thank you for your feedback and your visit. We are happy to hear that you enjoyed your time with us. Warmly welcome again!

8/10 Good

Ilpo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really silent to be an airport hotel!
Stayed 1 night in Oct 2023
Response from Karina/Front Office on 28 Oct,2023
Dear Ilpo, thank you for staying at GLO Hotel Airport and leaving your lovely review. We are happy to hear your stay with us went well and we'll be happy to have you back soon!Best wishes,

8/10 Good

Allen

Stayed 1 night in Oct 2023
Response from Karina/Front Office on 28 Oct,2023
Dear Allen, thank you for your stay at GLO Hotel Airport and for your rating. Welcome back soon! Best wishes,

10/10 Excellent

Xiao Tian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very impressive staying. The room is small, but well designed and very clean. The location is great, very convenient.
Stayed 1 night in Sep 2023
Response from Juulia / GLO Hotel Airport on 11 Oct,2023
Dear Xiao Tian, thank you for your visit and feedback. We are delighted to hear you enjoyed your stay with us and our convenient location served the purpose of the trip. Warmly welcome back anytime!

8/10 Good

Hanna, Duluth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient option for an overnight stay prior to an early morning flight.
Stayed 1 night in Oct 2023
Response from Karina/Reception on 8 Oct,2023
Dear Hanna, thank you for staying with us and leaving such a lovely review. We are happy to know that your stay with us went well and you are satisficed. Warm welcome back!Best wishes,

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if you have a layover in Helsinki
Extremely convenient and comfortable stay for a layover
Stayed 1 night in Sep 2023
Response from Janica / GLO Hotel Airport on 3 Oct,2023
Dear Brian, thank you for your review and your stay. Nice to hear that you have enjoyed your time with us. Warmly welcome again.

10/10 Excellent

Timo

Stayed 1 night in Sep 2023
Response from Juulia / GLO Hotel Airport on 5 Oct,2023
Hei Timo, kiitos arvostelusta ja yöpymisestä GLO Hotel Airportissa. Lämpimästi tervetuloa uudelleen vieraaksemme!

10/10 Excellent

Timo

Stayed 1 night in Sep 2023
Response from Sanna, Front desk on 21 Sept,2023
Hei Timo, Lämmin kiitos vierailusta ja sen arvioinnista. Mahtavaa kuulla, että majoitus oli sujunut hyvin kanssamme.Oikein mukavaa syksyä ja tervetuloa uudelleen!

10/10 Excellent

PATCHAYA

Stayed 1 night in Sep 2023
Response from Juulia / GLO Hotel Airport on 5 Oct,2023
Dear Patchaya, thank you for your visit and review. Warmly welcome back anytime!

8/10 Good

Gaku

Stayed 1 night in Sep 2023
Response from GLO Hotel Airport on 27 Sept,2023
Dear Gaku, thank you for your review and stay. Warmly welcome again.

8/10 Good

Inga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Juulia / GLO Hotel Airport on 30 Aug,2023
Dear Inga, thank you for your visit and feedback. Warmly welcome back anytime!

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place!
Stayed 1 night in Aug 2023
Response from Juulia / GLO Hotel Airport on 29 Aug,2023
Dear Anita, thank you for your stay at GLO Hotel Airport and feedback. We are pleased to hear you enjoyed your stay with us and liked our hotel. We hope we got to offer you a good night sleep before continuing your travels. Warmly welcome back anytime!

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GLO Hotel Airport on 8 Sept,2023
Dear Ryan, thank you for your stay and your feedback. Warmly welcome again.

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you want!
GLO is located in the Helsinki Airport, right after you exit from arrivals it’s to your left and down a flight of stairs. Looks a little spartan at first but the signage gets you to a very nicely appointed travel hotel. Rooms are small and efficient, it’s clean and the 24/7 staff are very nice. I made it from my room to security in 10 minutes. Also, the airport food court is open at all hours and the choices are better than your average Burger King or Subway choices, although those chains are also there. I travel constantly and can tell you that this was a first rate experience. Slept for six glorious hours and that was worth the price.
Stayed 1 night in Aug 2023
Response from Hanna/GLO Airport Hotel on 27 Aug,2023
Hello Paolo,Thank you for taking your time to share your feedback with us. I am delighted to read that your experience with us was 10/10 and that especially the customer service including our convenient location was up to your liking. We wish you warmly welcome again!Until then all the best,

6/10 Okay

Anu

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Juulia / GLO Hotel Airport on 25 Aug,2023
Hei Anu, kiitos vierailusta ja palautteesta. Toivottavasti tapaamme uudelleen GLO Hotel Airportilla!

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and check in/out was very easy.
Stayed 1 night in Aug 2023
Response from Juulia / GLO Hotel Airport on 25 Aug,2023
Dear Rachel, thank you for your visit and kind feedback. We are happy to hear you enjoyed your stay with us and liked our hotel. We hope to see you again at GLO Hotel Airport!

10/10 Excellent

Thunyaporn

Stayed 1 night in Aug 2023
Response from Reception on 10 Sept,2023
Dear Thunyaporn, thank you for staying with us and leaving such a lovely review. We are glad to see you enjoyed your stay with us and we'll be happy to have again! Welcome back! Best wishes,

8/10 Good

MASASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is convenience
Stayed 1 night in Aug 2023
Response from Kind Regards,Hanna/Reception on 20 Aug,2023
Hello Masashi,Thanks for your feedback and warm welcome to GLO Airport hotel again!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Karina/Reception on 19 Aug,2023
Dear Robert, thank you for staying with and giving us such a lovely rating! We will be happy to have you as our guests again!Best wishes,