Accor Hotels, Hemswell Cliff hotels

"We were here for a very sad time, but the team of employees here made it bearable by their kindness and professionalism. "

"Ok"

"On the hottest day of the summer the long walk up Steep Hill seemed never ending. It was worth it when we reached this hotel. The receptionist was very friendly and helpful. The communal areas were inviting and beautifully decorated. The stairs and corridors to the room were like a rabbit warren but spotless and classically decorated. The room was stunning, it looked so inviting. Beautiful bedding, lush carpet, thick blackout curtains, a couple of chairs, a side table and drink making facilities. Two steps up to a landing with wardrobe space and then the cleanest bathroom I have ever seen in a hotel with luxury towels and Elemis toiletries. The shower was easy to use and powerful. We ate in the bar on the first night; lovely staff and beautifully presented delicious food. My husband said the pie was one of the best he had tasted. I missed breakfast the first morning due to being unwell but my husband enjoyed it. The second night we ate in the restaurant. I had the the pie that my husband had enjoyed and yes it was delicious. My husband decided to push the boat out and have the lamb. He sat watching all the large portions coming out for other diners, then his small portion of 'nouveau cuisine' lamb dinner came out. His face dropped, he is good at maths and worked out that each mouthful cost £3. I suggested ordering a side of vegetables but he didn't want to cause a fuss. I gave him half of my pie and pudding as my portions were too big for me."

"Room very clean & tidy staff helpfull would stay again "

"My sister and I love coming to the Lincoln Hotel and have stayed over the course of many years. This time our visit was especially good, largely in part because the staff on Reception were so courteous, welcoming and efficient. They really went the extra mile for us, enabling my sister, who has mobility issues, to move around the hotel stress-free. They were truly amazing. Our room was lovely, comfortable and very clean, as always. And we were also very impressed by our evening meal in the restaurant: delicious food, attractively presented, at a very reasonable price. All in all, a great stay at a very welcoming hotel. Thank you to all the staff who made this stay so enjoyable. We’ll be back for another visit soon!"

"Staff are friendly and nice, breakfast very nice just right for us. Clean and quiet place."

"Upon arrival the staff were very friendly. Greeted and explained everything including how if I take my card over to the restaurant I will get a discount on food, I have been many times before but never been told this. The card didn't work at first and the lady at reception worked quickly and efficiently to solve the issue and gave me a working card. The room was lovely the only gripe I would have is the shower was leaking where it connected so wasn't as nice as it could be but that would have to be the only gripe with the room at all. I told the receptionist upon leaving and she apologised and thanked me for letting me know. It was a nice cosy room for a couples get away. Perfect and just what we wanted it to be. "

"Great hotel very good value for money"

"A new owner since last there lots done to improve it. Helpful staff, really nice refurbed room. Great Breakfast."