Henau Holidays

The main positive of Hotel Monopol is its location—it’s right next to Frankfurt Central Station, making transit seamless. Beyond that, the stay was very disappointing. The entire property feels extremely old, tired, and overdue for a major refurbishment. The furniture, fixtures, and decor felt heavily worn out

Overall a very good experience

Hello fellow travellers! We are delighted to bring you this review. As seasoned OS travellers we have had many varied experiences with accommodation and rarely do we find a true gem: this is one in Frankfurt city! From the moment we arrived for our one night stay to our transport pickup to the airport, the service was outstanding! They gave us a free late checkout, a nice spacious room & at no charge to hold all our luggage whilst we explored the city today: we arrived back & they graciously allowed us to sit in their foyer area for 2.5hrs whist waiting for our pickup: cold water was offered while waiting: plenty of nice ‘touches’ for this short stay. The staff went out of their way to look after us very well. The location and facilities were exactly as always, as supplied by Expedia: they are our preferred accommodation supplier for all our OS trips: simply brilliant! So, how did we rate this stay: a solid 5 Stars from us: we cannot think of any negatives. They are very close to transport at 3 kms from the city centre & a major shopping centre being 500 meters away. We go be this travellers gem the highest recommendation possible at below the A$200 price point: it balances value for money with super service, location & a quiet environment. A superb find! Happy travels, GreyNomads.

Check-in procedure was a nightmare. After an hour of trying and failing to make the self-check in work, I was lucky to see an employee of the hotel and banged on a window to get their attention, or I might have been sleeping in my car that night. Hotel is down a dirt road past a junk yard and seemed really sketchy. Absolutely terrible experience - stay away!