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Reviews of Jing Guan Hotel

3.5 out of 5
Jing Guan Hotel
No.698, Chuanfan Rd., Hengchun, Pingtung County

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

6.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You can't get better,service, facilities, view, food. A 10/10 experience. Terry Beck
Stayed 2 nights in May 2023
Response from Winnie Wang on 31 May,2023
Dear Terrence Thanks for your feedbackhope to see you soon.

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from front desk on 11 Apr,2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All inclusive hotel. They offer to do our laundry for free, unlimited. Bring welcome drinks and snacks to our room. Bring breakfast to our room.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Unluckily experience
We booked this hotel because we wanted to take the sunset scene, so we paid extra room rate for upgrading the room from the 2nd floor to the top floor which was the 6th floor. Also the 2nd floor was too low & facing to the main road, tourist bus and a large number of tourists took pictures every min at Chuanfan rock (Sail Rock) making a loud noise in the area. Moving up to the 6th floor was even more disappointing. The 6th floor was the rooftop which was very hot. The door card is long plugged in; the air-conditioning had to be turned on 24 hours. The balcony was the open area, many mosquitoes. The hotel does not provide mosquito repellent or coil. The sunset was blocked by half of the mountain on the right; the corner of the building blocked some of the Sail Rock on the left. We have to go to Guanshan to take the sunset pictures. No matter you are professional photography or selfie, it must be early to be there. The credit card machine of the hotel was broken, need to pay by cash. After complaining, they swiped our card at the next hostel. Shower handle was loosed and drooping down, water tube of the shower room was plunged, water leaking out to the bathroom and the bedroom.
Stayed 2 nights in May 2018

8/10 Good

Marc Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 靜觀行館前台 3 on 30 Dec,2023
親愛的Marc Raymond 貴賓 您好謝謝您選擇入住靜觀行館，能夠有機會為您提供服務，本館同仁深覺榮幸。 房型樓層是依照訂單而安排，未能安排到高樓層，深感抱歉，希望下次有機會再入住本館高樓層房型。提供給貴賓們舒適的住宿空間是我們努力的目標期盼能很快再度與您相見，謝謝。 靜觀行館前台 3

8/10 Good

CHUN RUNG

Stayed 2 nights in Oct 2023
Response from 靜觀行館前台 3 on 18 Oct,2023
親愛的CHUN RUNG貴賓 您好：非常感謝您百忙之中特別給予我們的評價，本館會致力於提供更好的服務來回饋客戶，也期待您的再次光臨。

10/10 Excellent

Yen Po

Stayed 1 night in Sep 2023
Response from 靜觀行館前台 1 on 4 Sept,2023
親愛的Yen Po貴賓 您好, 謝謝您的滿分評價 您的肯定是我們進步的最大動力，期待您下次的光臨。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
海景優美，早餐及迎賓禮用心，唯隔音較不好。
Stayed 1 night in May 2023
Response from Winnie on 29 May,2023
您好，謝謝您的反饋，我們會再反應給公司知道，謝謝您

10/10 Excellent

Yi-Cheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from 靜觀行館前台 1 on 19 May,2023
親愛的Yi-Cheng貴賓 您好, 謝謝您的滿分評價 您的肯定是我們進步的最大動力，期待您下次的光臨。

10/10 Excellent

Yi-Cheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境非常好，服務也非常親切！非常推薦前往住宿！
Stayed 1 night in May 2023
Response from 靜觀行館前台 1 on 16 May,2023
親愛的Yi-Cheng貴賓 您好謝謝您的滿分評價 您的肯定是我們進步的最大動力，期待您下次的光臨。

10/10 Excellent

Yuen Chi

Stayed 2 nights in May 2023
Response from 靜觀行館前台 1 on 13 May,2023
親愛的Yuen Chi Chiu貴賓 您好謝謝您的滿分評價 您的肯定是我們進步的最大動力，期待您下次的光臨。

10/10 Excellent

Ding fong

Stayed 1 night in Mar 2023
Response from 靜觀行館前台2 on 28 Mar,2023
親愛的貴賓您好, 謝謝您分享了好評，非常感謝您選擇靜觀行館，讓您滿意是全體同仁的榮幸，不斷進步提供更好的住宿感受是我們不變的目標，期待您下次的到來。

10/10 Excellent

ching wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不錯
房間很大間 加床後 還是很舒適 還有個3人座的小沙發 最特別的是可以邊泡澡邊看海景 真是享受 早餐點海鮮粥 送到客房來 很鮮甜好吃 服務人員也很親切 還有5公里內的面費接駁 離墾丁大街 開車不用幾分鐘 雖然價位不便宜 但很值得
Stayed 1 night in Nov 2021
Response from Miss Wang on 30 Nov,2021
感謝貴賓選擇我們的飯店入住，讓我們有服務的機會，也感謝貴賓滿分的反饋，我們會持續保持的。

10/10 Excellent

SHIHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Miss Wang on 17 May,2021
謝謝您的回饋，我們會持續保持的。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的民宿下次值得再訪
Stayed 1 night in Mar 2021
Response from front desk on 10 Mar,2021
謝謝您的反饋，期待下次您的到訪。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Miss Wang on 14 Dec,2019
親愛的貴賓，您好，感謝您的肯定，您的肯定是我們最大的努力動力喔~我們會持續保持

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Miss Wang on 12 Dec,2019
Thank you for your opinion~Looking forward to seeing you soon~thanks.

10/10 Excellent

CHING-HSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很喜歡這裡，乾淨舒適，風景超美！
Stayed 2 nights in Oct 2019
Response from Miss Wang on 16 Oct,2019
感謝您的肯定，我們會持續努力。

6/10 Okay

Chim

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
地點很好， 能看到地標性景色， 海景也很棒，能看到日落 客房也很乾淨， 但服務員態度就很一般喇，有點扣分...
Stayed 1 night in Oct 2019
Response from Miss Wang on 16 Oct,2019
謝謝貴賓的意見，我們會檢討改進的，感謝您不吝嗇的提供意見。

10/10 Excellent

Liu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from front desk on 19 May,2019
Thanks for your comment!! Looking forward to seeing you next time soon.

10/10 Excellent

Jing fonf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from front desk on 17 Mar,2019
Thank you for your support.

10/10 Excellent

A, Tokyo, JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
外観が結構古いので、着いた時は大丈夫かなと思いましたが、中は綺麗に改装されていて、予想以上の快適さでした。 お部屋は3階でした。ガラスで仕切られたバスルーム越しに青い海が広がります。なのでバスルームはもちろんオーシャンビューですが、前の道から室内が見えてしまうので、入浴時はロールカーテンを下ろす必要があります。目の前にある船帆石は、昼間は観光客が絶え間なく訪れるスポットです。早朝や、湯船に身を沈めながらであれば、海を見ながらの入浴もできました。2階の部屋だともっと道から見えると思います。 スタッフの方々はとても親切でした。夜市がある墾丁大街へ無料で送ってくれましたし、連絡するとすぐに迎えに来てくれたので、とても助かりました。 お部屋のアメニティはロクシタンで、お部屋に置いてあるパイナップルケーキや中国茶がとてもおいしく、こだわりの強さを感じました。 ぜひまた利用したいです！
Stayed 2 nights in Dec 2018
Response from manager wang. on 4 Jan,2019
あなたの肯定をありがとう、私たちは続けていきます

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務態度佳！！早餐簡單但美味～
Stayed 1 night in Jul 2018

10/10 Excellent

Hoi Yan, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常滿意，值得推薦！
Stayed 2 nights in May 2018

10/10 Excellent

yee, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
六星级服務
酒店的設施是四星级，位置是五星级，但服務可算是六星级: 由入住前的聯络和建議，到入住時員工的禮貌和熱情，都令客人非常滿意，當然更不得不提美味的茶點和早餐，免費洗衣服務和專車接駁!!
Stayed 1 night in Jan 2018

8/10 Good

Chih-Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐普通,但整體設備與空間很舒適放鬆
Stayed 1 night in Sep 2017