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Reviews of Green Dragon Hotel

3 out of 5
Green Dragon Hotel
44-46 Broad Street, Hereford, England

Reviews

8.0

Very good

Rating 10 - Excellent. 144 out of 409 reviews" "
Rating 8 - Good. 156 out of 409 reviews" "
Rating 6 - Okay. 64 out of 409 reviews" "
Rating 4 - Poor. 28 out of 409 reviews" "
Rating 2 - Terrible. 17 out of 409 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pleasant stay at the Green Dragon! Excellent value. A period property with all the comfort of modern life. Conveniently located, very comfortable bed and quiet room. Brings to mind "Grand Hotel". Would very much recommend.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, rooms a little tired and dated. Clean room, and friendly staff. Breakfast very disappointing, limited choice, no pastries. I asked for two poached eggs and was brought 4 hard boiled eggs that looked like they had been peeled.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable stay in this historic hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a central location, very nice staff. Recommended if you are staying in Hereford.
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located within a short walk of Hereford Cathedral. Hotel has a lot of character and is also comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Yvonne

Stayed 1 night in Feb 2024

10/10 Excellent

Steffan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

6/10 Okay

John Graham

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heating not working electric rad in room, old fashioned shower over bath hard to access. Dark green paint on every damn wall no photos or prints on walls just boring Uncomfortable chairs. Security lights kept coming on in the night lit the windows brightly! All in all not relaxing place! And small incorrect loo seat fitted far that was too small for the pan! A poor replacement not to a high standard.?this place is run down.
Stayed 2 nights in Jan 2024

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, ideally situated with parking.
Excellently located hotel, car park close by and convenient for my business meeting. I didn't have breakfast but the restaurant served good food in the evening.
Stayed 1 night in Jan 2024

8/10 Good

Josh

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Green Dragon Hotel Hereford
This property shouldn’t be on Hotels . Com It is a relic Cold Noisy Poor connectivity Shocking condition The imagery on hotels . Com doesn’t reflect reality
Stayed 1 night in Jan 2024

6/10 Okay

Angela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
I know it’s called The Green Dragon hotel but the excessive use of dark green paint throughout the hotel is drab, dreary and very unimaginative. My room had dark green doors and window frame, dark blue walls, dark brown headboard and a piece of drab muslin at the window- it was very dreary and old fashioned.
Stayed 2 nights in Dec 2023

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

6/10 Okay

Debra

Travelled with pets
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Excellent hotel right in the middle of Hereford. Access to everything you need so no need to use car. Car parking available, but its not owned by hotel and does get busy.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of character
Stayed 1 night in Dec 2023

4/10 Poor

Steve

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Over priced Cold, inadequate heating in the room Staff unhelpful when informed Staff at check in insisted payment up front on arrival Tried to overcharge me, Breakfast is the most expensive I've ever seen at £16.95!
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Iria

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
don't come here
Lift was broken, TV not working, WIFI crap, and there wasn't a proper table where I could put my laptop and start working
Stayed 2 nights in Nov 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Well located and pleasant.
Stayed 2 nights in Oct 2023

8/10 Good

Josh

Business traveller
Liked: Staff & service, room comfort
Business stay, acceptable for the price.
Rooms were fairly dated and my bathroom smelt slightly of damp. The bar and restaurant areas were very nice. I stayed here for business and would do so again if not better accommodation is available at a reasonable price.
Stayed 1 night in May 2023

8/10 Good

Abbie

Liked: Staff & service, room comfort
We stayed for 3 nights. Lovely staff who were always happy to help. The room was cosy but just a couple of little things that could be sorted - the window is unable to be opened and although a fan is provided, it was covered in dust so it was quite stuffy in the night. Also, there was yellow staining along the bottom of the bathtub. Overall, a very nice hotel and the location is great for the cathedral, shops and restaurants around.
Stayed 3 nights in Oct 2023

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a really good position
Stayed 1 night in Oct 2023

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was great
Stayed 1 night in Sep 2023

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Flash entrance, but rotting underneath
Room was damaged and run down, paint missing from walls, marks on the walls. Sofa bed had the worst mattress - could feel the metal frame underneath. Had to use a duvet to act as padding for my daughter. Main bed - mattress as stiff as a board. Cheap duvet and bead sheets/pillow cases meant I was itchy throughout the night. Window frame is old and window does not shut properly - cold all night. Bath shower is hard to maintain a constant temperature. Breakfast - food and coffee was cold - no hot plates for cooked breakfast - cheapest bacon imaginable, more fat than pork! Dead insects and cobwebs everywhere by main windows suggest no thorough cleans. Staff were not very enthusiatic, but helpful. Would not come back again. I come from Hereford so remember when The Green Dragon was the premier hotel for miles around, indead where Royalty would stay during visits. Those days are long gone, guessing due to bad management and an unwillingness to spend money for upkeep/on staff.
Stayed 1 night in Sep 2023

8/10 Good

helen

Travelled with family
breakfast very disjointed, there is no flow the food is dotted around the room. The food quality has gone down only streaky bacon, large mushroom, toaster not very good.
Stayed 2 nights in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door to room had to be fixed as would not close waited in reception for repair thirty minutes. I noticed on second night that all the window frames were full of mould. And have just reviewed an artical damp mould i was bit disappointed. Reported to receptionist on check out.
Stayed 2 nights in Sep 2023

4/10 Poor

Robert

Stayed 2 nights in Aug 2023

6/10 Okay

Kenneth

Stayed 2 nights in Sep 2023

8/10 Good

Eirlys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed and lovely breakfast.
A lovely room with a very comfortable bed, (the noise outside on the street did keep me awake though) beautiful breakfast.
Stayed 1 night in Sep 2023

8/10 Good

Mark

Stayed 2 nights in Sep 2023

6/10 Okay

valerie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Whilst we reaslised that the hotel is an old property, its cleanliness left a lot to be desired and the overall decor was very dismal and univiting, it could do with a major facelift, whilst retaining the quirky uniqueness of the property brightening the decor would improve theplace enormously. Staff were very polite and welcoming, food was delicious although a little pricey for the area. Not sure we would stay there again because of the above reasons but the location was ideal for what we required.
Stayed 1 night in Sep 2023

6/10 Okay

Peter

Disliked: Property conditions & facilities, room comfort
Weather very hot and no air conditioning made stay very uncomfortable. An extra fan was offered but never materialised.
Stayed 3 nights in Sep 2023

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable city centre hotel
Excellent situation right by cathedral and shops. Easy 10 min walk from rail station. Despite heatwave room was comfortable thanks to good fan. Everything was clean and worked well. Receptionist was welcoming and friendly. I had a very early start so cant comment on breakfast.
Stayed 2 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, room comfort
Lovely hotel
Green Dragon is a lovely hotel staff are really friendly and helpful, the hotel is clean, the only thing I can say it needs is a touch up in the bathrooms will definitely be staying again
Stayed 2 nights in Aug 2023

8/10 Good

William

Stayed 1 night in Aug 2023

4/10 Poor

Roy

Stayed 1 night in Aug 2023

10/10 Excellent

ian

Stayed 2 nights in Aug 2023