Hotels near Heritage Palms Golf Club

"Nice accommodations "

"great staff great property "

"The accommodations were excellent."

"We had to go to the upstairs room cause they where short on staff had to call the cleaning lady my self see if she can clean the room so we didn’t have to go upstairs due to my mom condition she said no I’m leaving I don’t have time to clean the room really bad experience it say breakfast including it was just coffee "

"Average, mostly clean. Should be deep cleaned after every guest though. TV did not work. My big critique is the door had a big gap at the bottom. Indio can get windy, so a lot of dust, dried leaves, etc was able to get into the room. The AC unit had a light indicating the filter needed to be changed, would not know when the last time it was changed."

"Great location by the US Open."

"The hotel is FULL OF ROACHES AND BED BUGS! we requested for a full refund because we needed to look for a different hotel 0200H at night that is an hour away from the the festival due to last minute reservation and high demand due to the event. We requested a refund for the new hotel we had but they refused stating that we didnt complained 0200H at night, which they dont have any peson at the front desk. PLS DONT COME HERE, ITS A HEALTH HAZARD AND THIS PLACE IS INFESTED WITH COCKROACH AND BED BUGS!"

"Staff was great! However our room was pretty dusty and there were broken cups and markings on the doors. Not sure if someone cleaned before we got there but it kind of looked like our room hadn’t been cleaned or at least no one had been in it for over a week to tidy up. "

"This resort is unacceptable for a Hyatt property. On the positive side, the design of the pool itself was great for the area, and one of the few properties with a lazy river. The water temperature was refreshing. Beyond that, not much to like. For context, we stayed here on weekdays. The service here was terrible and unacceptable for this type of resort. The restaurants were significantly understaffed, with extremely slow service for both bar and restaurants. Housekeeping and bell desk repeatedly refused our requests for cleaning (we say other customers complaining about the same). The quality of the food here is bad, whether kids food or adult food. The marketplace is overpriced, and the quality is closer to what you find for takeaway food in a gas station. The quality of the ingredients of the food from the restaurants were high, the execution was poor and uneven. The pool area has no seating if you go late morning. We had to grab towels and spread out on the turf near one of the pools. Even the tables for food service were full of people just trying to find space. Only about 35% of the chairs with towels or personal items seemed occupied at any given time. The resort staff and rules did not have them enforce any turnover of space not being used.This was on a Monday and Tuesday, so not peak days. The rooms were adequately clean. A couple of family members seemed to get bitten by unknown, non mosquito bugs in the room. "