Hotels near Heritage Valley Health System

"Hotel is clean and staff are good. Property is just a little tired. "

"No comment 😞"

"Everything was fantastic! The room, the staff, the experience all together! I will definitely be back!"

"Clean room , breakfast was good"

"Breakfast fresh and plenty, staff friendly, hotel clean. Very impressed"

"Front desk lady was on rude. She gave me my card and said that’s your room number and nothing else. Whatever, I can live with that. But when I got to the room there was NO toilet paper. I went to the lady at the front desk who was talking on her personal phone and I asked for some toilet paper for the room and she said they were out & there was no alternatives and she continued to talk on her phone. The room was dirty with food cakes on the handle. Very uncomfortable to sleep at. "

"Room was clean but small. Great river view from high floors. Mattress was ready for a replacement. "

"Clean room"

"We stayed at this property for one night and reserved two rooms. Unfortunately, one of the rooms we were given had not been cleaned at all. There were no pillowcases on the bed, the pillows were left on the floor, and the curtains were wide open as if the room had just been vacated. There was trash still in the trash can, and the bathroom had clearly been used multiple times and not serviced. To make matters worse, we were told at check-in that a bagged breakfast would be provided the next morning. However, when we followed up, the hostess stated that there was nothing being given out. This was very misleading and felt like false advertising. Overall, this experience was extremely disappointing. Cleanliness and honest communication are basic expectations when staying at a hotel, and unfortunately, neither was met."