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Staff was super friendly. Premises were VERY CLEAN. Easy parking , a Deny’s at walking distance , continental breakfast included , I mean if you’re ever in Jordanville/Herkimer it’s a great value for the money.
Georgios
Stayed 1 night in Apr 2024
Response from Paul Brown on 18 Apr,2024
Thanks so much, please return
6/10 Okay
Swarup, Hanover
Travelled with family
17 Apr,2024
Liked: Staff & service
stayed one night and left very early in the morning
The room was dirty, mold in the bathroom, clogged sink drain, door wasn't closing all the way and you can hear everything from outside, the highway is only 300 feet away and is very noisy
I stay at the Red Roof Inn whenever in the Herkimer area as great place to stay, especially when travelling on business. The front desk staff is very accommodating and friendly. Love staying in one of the rooms in the back as very quiet, amenities are perfect for one night stays too
The staff and area is great and our first stay was 5 stars. But our second stay was a 3 star since the room was not clean at all. The floor was sticky, we found 3 beer bottle caps and the towels weren't clean. So, I wouldn't recommend this place since the rooms cleanliness was average.
Michael
Stayed 1 night in Jan 2024
Response from Paul Brown-Gmgr. on 11 Jan,2024
Very sorry. Please let us know while you're here so we can see and fix it. Thanks
The room was beautiful and clean and very comfortable and pleasant. Staff was very friendly and helpful. Breakfast was excellent, lots of options, and the coffee was hot and strong enough! I can’t think of a single negative! Loved it!
Theresa at the front desk is exceptional. She remembers me every time I stay and always has my room, key and paperwork ready. Comfortable place to stay when visiting my daughter.
The check in was easy until we got to the room and found the bed was unmade. The front desk was very responsive and switched us to another room quite quickly.
By far the nicest Red Roof I've ever stayed in!! Nicely updated, clean, large rooms, super helpful staff. The breakfast had all of the options that you would expect of a nice hotel.
By far the nicest Red Roof we have stayed in! Clean, comfortable and friendly. Front desk clerk even moved his car to give us the last available spot even though we arrived about 1:30 am!
Got what you pay for. Room smelled musty upon arrival. Looked clean. Room served its purpose. A room to sleep that didn't cost a lot. Continental breakfast was nothing to right home about
The room was roomy. My only complaint is that there was only one coffee cup and some of the towels were frayed. Also, the footsteps of the people above woke me up at 6:00.
Timothy
Stayed 1 night in Oct 2023
Response from Paul Brown-Gmgr. on 22 Oct,2023
Sorry and thank you
8/10 Good
Karen
Travelled with partner
19 Oct,2023
Everything was fine. It’s a continental breakfast that was ok. I couldn’t eat anything due to high sugar content.