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Reviews of SpringHill Suites by Marriott Herndon Reston

3 out of 5
SpringHill Suites by Marriott Herndon Reston
138 Spring St, Herndon, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1001 reviews" "
Rating 8 - Good. 305 out of 1001 reviews" "
Rating 6 - Okay. 62 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ooly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with superb service, also gad a shuttle service to take us to dining spots downtown.
Stayed 1 night in Apr 2024

8/10 Good

Tamara, Charlottesville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wish there was a lounge to grab a cocktail
Stayed 2 nights in Apr 2024

8/10 Good

ching

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing is the breakfast is not that good
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay SpringHill Suites by Marriott Herndon Reston because of the excellent service, especially the shuttle to the Dulles Internation Airport. If the shuttle is not available, the staff schedules and Uber. The only temporary problem is that the intersection of Spring Street and the Fairfax County Parkway is under constructions, so it is easy to miss the entrance on Spring Street.
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! Front desk was Very hospitable, helpful!
Stayed 1 night in Feb 2024

6/10 Okay

Judith

Liked: Staff & service
I just felt like the facilities were average, and that there was nothing close by for dining.
Stayed 1 night in Feb 2024

10/10 Excellent

Annie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and employees
Stayed 2 nights in Jan 2024

10/10 Excellent

Josette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Fouzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Our second stay at this facility very clean room and very friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay
Great place to stay. Staff friendly and efficient. Will stay again
Stayed 3 nights in Dec 2023

8/10 Good

VENKATESHAM

Liked: Staff & service, property conditions & facilities
NA
Stayed 1 night in Dec 2023

10/10 Excellent

Khoon Ngee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We had a great stay. Breakfast was decent.
Stayed 2 nights in Dec 2023

2/10 Terrible

karl

Disliked: Cleanliness, staff & service

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Angela

Stayed 2 nights in Nov 2023

10/10 Excellent

gerald

Stayed 2 nights in Oct 2023

4/10 Poor

Julia, Port Royal

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Stayed 1 night in Oct 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2023

10/10 Excellent

Dexter, Brandywine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and good service
Stayed 1 night in Sep 2023

10/10 Excellent

SALAM, Farmingville

Stayed 2 nights in Sep 2023

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to where we wanted to be. It was very clean. The king bed was starting to get a bit off a dip in the middle which was a bit noticable during the night.
Stayed 1 night in Sep 2023

10/10 Excellent

Mohanad

Stayed 1 night in Sep 2023

10/10 Excellent

Marshal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very convenient to the things I needed to do in Reston.
Stayed 7 nights in Aug 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff was so friendly!

10/10 Excellent

Mirella

Stayed 6 nights in Jul 2023

2/10 Terrible

Katlynn

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Our room had a very bad smell and the ac did not work well. We decided to give it a few hours and see if it got any better. It did not, so we asked for a new room. After packing all of our stuff and moving to a new room with a new ac, it worked better but the room smelled like mildew. At that point we decided to go to another hotel. I would not recommend this hotel.
Stayed 1 night in Jul 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Mujahid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

America

Liked: Staff & service
Disliked: Room comfort
No pool getaway!
Check in and there was no pool as stated at one of the websites. My daughters and i picked this hotel specifically for swimming. The couch bed was NOT comfortable at all. It was very noisy because we got a room on the first floor by the lobby/breakfast room.
Stayed 1 night in Jul 2023

10/10 Excellent

Shakti, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Berta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Had to find a hotel due to travel disruption and this one was one of the few with availability near Washington Dulles airport. Taxi from airport to hotel was 20$. Taxi from hotel to airport was $40 due to the clerk giving me the taxi card of the company they use. Only option. Rip off.
Stayed 1 night in Jun 2023

2/10 Terrible

Anil

Stayed 1 night in Jun 2023

10/10 Excellent

Garth David

Stayed 1 night in Jun 2023

8/10 Good

Ann M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were Initially given a dirty room assignment. We only got two towels for a family of 3 and no one answered when we called for more. No mini bottles of lotion or mouthwash or usual toiletries (make up wipes), etc. appreciate the complimentary b’fast starting sooner than 7 since we had to take airport shuttle at 7. Pleasant, safe shuttle driver. Everything was bright, new and attractive and worked well. Bed comfy but AC unit noisy.
Stayed 1 night in Jun 2023

10/10 Excellent

Hee Joo

Stayed 1 night in Jun 2023

6/10 Okay

Gordon

Disliked: Staff & service, property conditions & facilities
Hotel was nice. Breakfast was fair at best (no waffle makers) Would not let me park bike under canopy when raining.
Stayed 4 nights in May 2023

6/10 Okay

Tarek, Fort lee

Travelled with family
Liked: Cleanliness, staff & service
It was very noise. you hear everyone from the next door rooms and upstairs rooms.
Stayed 2 nights in May 2023

10/10 Excellent

James

Stayed 2 nights in May 2023

4/10 Poor

Mellissa

Stayed 1 night in May 2023

10/10 Excellent

Fanchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Laurin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Shower had some hair in it but I wiped what I could and food stain on the ottoman. The bed was on the softer side but no bed bugs thank God! Staff was fine & friendly and the building had a frangrance that I never smelled before which was nice…Overall cute little apartment sized room I would stay again
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Stayed 1 night in Feb 2023

8/10 Good

Rafiq

Stayed 1 night in Jan 2023

10/10 Excellent

Elaine

Stayed 1 night in Jan 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Jan 2023