Hotels in Hidalgo

"Attentive staff "

"The location was great. There's no paved path/road. The road was a combination of dirt, rocks and sand. The breakfast just consists of toasted bread, jam, coffee and fruits. Overall hotel was in excellent condition and clean. The staff was helpful. Thank you Monica and Stephanie. "

"Rented the “honeymoon suite” with a kitchen and a pool, for a premium price. This place did not provide the service and value I expected. The pool did not have privacy barriers, as advertised. Kitchen amenities were minimal, 1 pot, 1 pan, chipped coffee mugs. Asked for a proper plug for the sink to do dishes and never did receive one. I always made my own bed, and had to ask the “professional” housekeeping staff to clean the streaky mirror, sweep/wash the floors, and empty the garbage. The toilet always had a brown ring at the water line. The pool pump was broken for two days and it was unusable when the water turned green. The room wi-fi was very poor. We usually went up to the terrace to connect to Starlink. The terrace kitchen/lounge area was filthy. Ants and spiders crawled on the terrace tables eating food crumbs. The hallway floors were never cleaned. One day there was blood on the steps up to the third floor. I reported open drug use on the terrace to the manager and I’m not sure that there were consequences, as the same young men were still in the hotel the next evening. What did I like? I didn’t necessarily like the proximity to the town square, as the music was extraordinarily loud during weekend events, but I really liked the location of this hotel for it’s walkabilty to several beaches, Rinconada area and higher end restaurants, the collectivo pickup to Zicatela and La Punta, the downtown, Juárez local market and restaurants and the ADO and the Chedraui."

"Pool was perfect to help cool off. Good selection of chairs. Staff were very fruendly"

"We could see the ocean, but, you could not swim from this beach. Undertow was very strong. This was just a hotel room, it could have been better with a mini fridge and coffee maker. The room was cleaned daily"

"I always enjoy my visits to the Casablanca: friendly and helpful staff, pleasant pool area and a great location in the centre of town. The internet connectivity could be better but that's not the end of the world! "

"For starters there was no shuttle as Expedia said there would be. Food was absolutely horrible compared to the east side. No stocked fridge not even with pop. Room was just average hotel room. I travelled by myself so I didn’t really care about room. No night time entertainment whatsoever. The weather is absolutely amazing compared to the east side of Mexico "

"Our stay at the hotel was overall very pleasant. From the moment we arrived, the staff was extremely friendly and attentive, always willing to help and make our experience as comfortable as possible. The room was great—clean, spacious, and well equipped with everything needed for a comfortable stay. We also really enjoyed the hotel amenities, which were well maintained and perfect for relaxing. One thing to keep in mind is that the beach in front of the hotel is not the best for swimming, as the ocean can be a bit rough. Additionally, the internet coverage in our room was not very strong, so maintaining a stable connection was sometimes difficult. Aside from those minor details, we had a very positive experience and would definitely recommend this hotel for a relaxing stay with excellent service."

"Lovely hotel, the staff are really friendly, especially Sebastian. Good location very close to everything you need. Comfy beds"