See all properties

Trust Hotel

2.5 star property
Hotel with spa services, near Mazda Zoom-Zoom Stadium

Choose dates to view prices

Photo gallery for Trust Hotel

Restaurant
Lobby
Public bath
Exterior
Public bath

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

1 bedroom, down duvets, in-room safe, desk

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Down duvet
Separate bedroom
3 bathrooms
Hairdryer
Bidet
  • 4.5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Down duvet
Separate bedroom
4 bathrooms
Hairdryer
Bidet
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Down duvet
Separate bedroom
3 bathrooms
Hairdryer
Bidet
  • 5.5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Standard Single Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
Bidet
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

1 bedroom, down duvets, in-room safe, desk

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Down duvet
Separate bedroom
3 bathrooms
Hairdryer
Bidet
  • 4.5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
Bidet
  • 19 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Down duvet
Separate bedroom
4 bathrooms
Hairdryer
Bidet
  • 4.5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Standard Double Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Exterior

Oriental Hotel Hiroshima

Hiroshima City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very good, 1,048 reviews
The price is S$56
29 Jun - 30 Jun
Oriental Hotel Hiroshima
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1-14-10 Hikarimachi, Higashi Ward, Hiroshima, 7320052

What's nearby

  • Mazda Zoom-Zoom Stadium - 11 min walk - 0.9 km
  • Hiroshima Peace Memorial Park - 3 min drive - 2.7 km
  • Hiroshima Green Arena - 4 min drive - 3.4 km
  • Atomic Bomb Dome - 4 min drive - 3.0 km
  • Hiroshima Peace Memorial Museum - 4 min drive - 3.0 km

Getting around

  • Hiroshima Station - 8 min walk
  • Matoba-cho Station - 12 min walk
  • Hiroshima (HIJ) - 55 min drive

Restaurants

  • ‪げんこつ屋光町店 - ‬3 min walk
  • ‪海の幸磯の坊光町店 - ‬2 min walk
  • ‪極旨処三国団 - ‬5 min walk
  • ‪弁兵衛広島駅北口店 - ‬5 min walk
  • ‪ルーパリ - ‬2 min walk

About this property

Trust Hotel

Hotel near Mazda Zoom-Zoom Stadium
Located close to Hiroshima Castle and Kamiyacho, Trust Hotel provides an indoor public bath (no minerals). Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An electric car charging station, multilingual staff and luggage storage
  • A TV in reception, a 24-hour front desk and a vending machine
  • A porter/bellboy and a lift
  • Guest reviews speak well of the helpful staff
Room features
All 109 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Separate baths/showers, bidets and free toiletries
  • 42-inch LCD TVs with premium channels
  • Heating, daily housekeeping and desks

Languages

English, Japanese

Similar properties

Exterior

Hotel 28 Hiroshima

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
6.6 out of 10, 160 reviews
Hotel 28 Hiroshima

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Limited on-site parking

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Guests will receive smart lock details
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

TRUST HOTEL Hotel
TRUST HOTEL Hiroshima
TRUST HOTEL Hotel Hiroshima

Frequently asked questions

Is Trust Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Trust Hotel?

Limited spots are available.

What time is check-in at Trust Hotel?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Trust Hotel?

Checkout is at 10:00 AM.

Where is Trust Hotel located?

Located in Hiroshima City Centre, this hotel is within 2 mi (3 km) of Mazda Zoom-Zoom Stadium, Kamiyacho and Hiroshima Castle. Hiroshima Green Arena and International Conference Center Hiroshima are also within 3 mi (5 km). Hiroshima Station is 8 minutes by foot and Matoba-cho Station is 12 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Trust Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 150 out of 293 reviews
Rating 8 - Good. 93 out of 293 reviews
Rating 6 - Okay. 31 out of 293 reviews
Rating 4 - Poor. 13 out of 293 reviews
Rating 2 - Terrible. 6 out of 293 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Trust the Trust hotel. Excellent everything including breakfast. Would definitely stay again.
Stayed 2 nights in Mar 2025

10/10

Excellent capsule-style hotel within easy walking distance north of Hiroshima station; the semi-private cabin was decently sized, the shared facilities well maintained and the private bath on the basement floor was much appreciated (and tattoo friendly too).
Stayed 2 nights in Feb 2025

10/10

Enjoyed my stay, easy to find.
Stayed 1 night in Sep 2024

10/10

Good
Stayed 1 night in Jan 2025

10/10

We're family of 4 pax and really glad to stay at Trust Hotel. Good value, clean room, spacious (extended makeup space from shower/bath room) for a family of 4 pax, nice breakfast, not aware there's a hot spring in facility, definitely an extra value added :)

6/10

Reasonably close to Hiroshima Station. And it's an easy walk to reach the hotel. It's perfectly fine for a short stay.
Stayed 1 night in Jul 2023

8/10

A good base for a couple of days in Hiroshima. Just a 5 minute walk from the train station and the tour buses. Nice tidy simple hotel. Staff were really helpful especially when planning the day ahead.
Stayed 2 nights in Jul 2023

6/10

Only two walking blocks from the train station. This is the neatest, cleanest, smelling good, Hotel in Japan. The bedsheets look so clean as if they where new.
Stayed 1 night in Oct 2023

10/10

Easy walk from the station, approximately 10minutes. Convenient stores nearby and lots of food options near the station. I tried the capsule room and it was very roomy. I had a pleasant night as the other guests were also courteous and noise was kept minimal.
Stayed 1 night in May 2024

10/10

Breakfast was a surprise as we didnt know it’s included in the room rate automatically. Sad thing is we didnt notice the onsen till day of check out. Would love to come back again.
Stayed 1 night in Oct 2023

2/10

Booked this place online coz it looks like a good deal but ended up being a scam! Though online costs say everything is included, at check in they asked to charge extras like cleaning fee and if you don't pay they refused to let you check in. If it's not so late in the evening would have gone elsewhere but ended up paying more than 3 times the original price online and wasted lots of time and lost trust and this place! Also breakfast looks pretty good as to first but they are looking behind your back the whole time at what's supposed to be a buffet. Super unprofessional place, Definitely go somewhere else, this is the worst hotel in Japan and maybe even the whole world

6/10

Sadly this is not the quietest capsule I've stayed in... the screens fail to keep the sound out...bathrooms are a trek from the room so if you've got to use them in the middle of the night be prepared to take a stroll... and finally lets talk about the neighborhood... if you want to be in the heart of the red light district this is the place to stay
Stayed 2 nights in Jun 2023

2/10

Booked this place online coz it looks like a good deal but ended up being a scam! Though online costs say everything is included, at check in they asked to charge extras like cleaning fee and if you don't pay they refused to let you check in. If it's not so late in the evening would have gone elsewhere but ended up paying more than 3 times the original price online and wasted lots of time and lost trust and this place! Also breakfast looks pretty good as to first but they are looking behind your back the whole time at what's supposed to be a buffet. Super unprofessional place, Definitely go somewhere else, this is the worst hotel in Japan and maybe even the whole world
Stayed 1 night in Dec 2024

8/10

The location was great - very close to the train station. The facilities were super clean and in nice condition. The staff were nice. I stayed in a cabin room with shared bathrooms. While everything was nice, the rooms had no soundproofing. I could hear people open and close their screens, snore, walking in the hall, rummaging through luggage, etc all night. Next time I stay, making sure I’d have comfy ear plugs
Stayed 1 night in Jul 2023

4/10

Internet cafe with the private room is better than this hotel room. Doors are super goddamn loud and it doesn’t show that door in the pics. I feel very unsafe with the room because literally anyone can sneak in if I’m not there but they have CCTV at least at the hall way. Room is very dusty at the vent window.

8/10

またリピートしたくなるホテルでした。 ただ、今回泊まったキャビンタイプに関しては 客のモラルに左右されてしまう造りだと思いました。 部屋を仕切るアコーディオンカーテンの開閉や 部屋で荷物整理などすれば、丸聞こえです。 朝食やフロントの対応は最高過ぎました！
Stayed 1 night in May 2025

10/10

スタッフの対応が感じ良く、アップグレードもしていただきありがとうございます。朝食が無料ということで内容はあまり期待してなかったのですが、とても良かったです。また利用したいと思います。
Stayed 1 night in May 2025

10/10

とても良かったです。 また利用の機会があれば 利用したいと思います。
Stayed 1 night in May 2025

10/10

Stayed 2 nights in Apr 2025

10/10

従業員さんの接客が素晴らしかったです
Stayed 1 night in Apr 2025

8/10

広島駅の北口の陸橋をわたり、右手のマックスバリューのある建物の裏通りを少し右手方向に行くと有り 近いです。 ホテル入り口はシックでおしゃれ！ 自分でタッチパネルでチェックイン。 キャビンフロアは女性客と男性客が分かれて そこでキーを使用。 女性フロア。 じゃばらの木目の扉。 鍵はなし。 共同のシャワー&トイレが3個。 部屋は正面に簡易テーブル （蓋があき、貴重品収納スペース） ベッドは広くテレビも大きく、イヤホン使用。 壁は凄い薄く、 隣の部屋の扉を開く音や、 部屋でファスナーを開ける音、 スマホカメラのシャッター音 お菓子の袋を破る音、、、 全て聞こえる(笑) 部屋にはパジャマ バスタオル、フェイスタオル、スリッパ。 地下大浴場は 貴重品ボックスが入り口出前にあるが浴場には鍵の閉まるロッカーはなし。 洗面台には クレンジング、洗顔フォーム、 化粧水、乳液。 浴室には ジャンプー、リンス、ボディーソープ。 大きめなシャワーヘッドが良い！ 持参の耳栓、アイマスクにて寝る(笑)！ 朝食ビュッフェが付いており 6:30〜, 和惣菜が多めな印象。 パンはホテル食パンOnlyで、 これはふんわり美味しい(*^^*) パンプリンと書いてるクレームブリュレらしきものが美味しく 四個は頂きました！ 朝食付きでこのお値段の宿泊は 申しわけないとおもうぐらい安かったです！
Stayed 1 night in Mar 2025

8/10

広島駅から近く便利な立地でした。朝ご飯美味しかったです。また利用したいです。
Stayed 1 night in Mar 2025

10/10

Stayed 2 nights in Mar 2025

8/10

お風呂が狭いけれど1泊なら充分！
Stayed 2 nights in Mar 2025

8/10

到廣島首晚入住這旅館感覺是個驚喜，因為看到之前有人對這旅館的不滿批評。但其實各方面都令人滿意，尤其客戶服務方面令人讚賞。無可批評之處就是大浴場真是非常細少，只能容納三幾個人而已。
Stayed 1 night in Mar 2025