Living room
Check availability

Reviews of Edenroc Hotel

3 out of 5
Edenroc Hotel
34A Tang Bat Ho Street, Ward 11, Binh Thanh District, Ho Chi Minh City

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 4 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Quiet, clean and friendly
The hotel is basic, but clean and quiet. The staff is friendly. There is really not much more to state. We will most likely return.
Stayed 2 nights in Jul 2019

8/10 Good

Le

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel. The service desk clerks are very helpful. However, this hotel does not really serve breakfast. It was misleading to list as breakfast included.... in the first morning, my "breakfast" was taken in from street vendor. It did not sit well in my stomach so … no breakfast for the rest of my stay.
Stayed 3 nights in Mar 2019

10/10 Excellent

Seattle homie, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family like staff with wonderful service.
I stayed there for 5 days last week as I needed to stay closer to the airport. This was the first time I used this place, and was pleasantly surprised by the quality of the service. My first impression was not so good as we arrived close to midnight and the only clerk on the desk was non-English speaker. Nevertheless, there were no problems in getting across what I and teammates needed in terms of service. This is a 3~3.5 star hotel not 5. With that said, this place deserves good review!
Stayed 5 nights in Jul 2017

4/10 Poor

Georgi

Disliked: Cleanliness, property conditions & facilities
Not worthy
- Bad smelling and dirty wardrobes. Breakfast poor and limited.Difficult access to the hotel, undetectable for taxi cars. + Good Comfortable bed, size of room, bathroom
Response from General Manager on 10 Mar,2017
Dear Georgi, Thank you for staying with us at Edenroc Hotel. We truly regret your disappointment concerning the service that you have had to experience during your stay with us. We will definitely review this issue seriously with our team and reinforce the service quality to meet all the guest expectations. Thank you for sharing your feedback, which are valuable to us for future improvement. We sincerely hope we will have another opportunity to welcome you back in the future for a more enjoyable stay with us. Best regards, The Management Team

10/10 Excellent

alan, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel
we had an amazing experience at the hotel. My husband needed some medication and we had been to almost all the pharmacies and two hospitals in Saigon to try and get it. Desperate I asked one of the receptionists at the hotel if she could phone the doctor who prescribed the medicine and ask where we could get it. We then went out to dinner. When we returned I believe it was the manageress (or maybe owner, not sure) who told us she had good news. Not only did she know where to get it but her husband had gone out and bought it for us. We were blown away by their kindness and willingness to help.
Response from The Management Team on 10 Mar,2017
Dear Teff, Thank you very much for choosing Edenroc Hotel for your stay in Ho Chi Minh City. We truly appreciate your feedback and taking the time to share this with us. We look forward to welcoming you again soon at Edenroc Hotel. Best regards, The Management Team

6/10 Okay

andy, nz

nice hotel not in best area
to be honest the hotel was the least impressive that we stayed in. This was not their fault. It wasn't in a touristy area and probably they mainly cater to local stayers. The room was not well appointed. Breakfast was not included. The room was large with a nice balcony.
Response from The Management Team on 13 Nov,2016
Dear Andy, Thank you for sharing your feedback from your recent stay with us. We have taken note of your comment which is most helpful for us to focus. The hotel management & team will keep up and improve our services & facilities more and more to serve you and our customers in the future. Best regards, Management Team

8/10 Good

STEPHEN

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel closer to the airport
Location is in a non touristy area closer to the airport. Large room. Note that breakfast is not included.
Response from General Manager on 13 Nov,2016
Thank you for choosing Edenroc Hotel and for taking the time to review us. It is a pleasure to read that you have enjoyed your stay with us. We look forward to welcoming you back very soon. Warm regards, The Management Team

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Clean
VIP room was very good

10/10 Excellent

Bill, We Live on the Road

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home.
After planning to stay for 4 or 5 days we ended up extending to more than twice that long. It's located far enough out of the tourist zone to meet local people, but close enough to be a short (inexpensive) cab ride from all the sights. We like to walk so we strolled to the Post Office area a few times during our stay. There are plenty of good restaurants, food stands, stores, bakeries and services nearby as well as open and covered markets for browsing and sampling. The room was very comfortable, clean, and convenient and there's a nice roof terrace if you want to bring up a coffee or take-out and enjoy a view. But the best part is the staff. They took care of us like we were family, bringing us very affordable room service, helping us with laundry, directions, taxis, smart shopping and restaurant suggestions, language help, and excellent travel arrangements for tours and for our bus trip to our next destination. They even had one staff member accompany our taxi to the bus station on her scooter to make sure our tickets were accepted and we were shown to the correct bus. They were all very friendly, helpful, and kind. Thuy even surprised us with unexpected complimentary dessert one afternoon. She and her coworkers made our first visit to HCMC a very pleasant success. We recommend them with full confidence.
Response from The Management Team on 13 Nov,2016
Dear Bill, Warm greetings from Edenroc Hotel. Thank you very much for your kind words about our property! Your comment has brightened our day. We truly appreciate your feedback and taking the time to share this with us. It is always rewarding to hear that our valued guests enjoy their stay and especially our great service. Kind Regards, The Management Team

10/10 Excellent

mary ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel but too far from the city center. Have to take a cab to get to city center. Great staff and great room.
Response from General Manager on 9 Sept,2016
Dear Mary Ann, We are delighted to hear you enjoyed your time with Edenroc Hotel. Thank you for your comments on our facilities and services and staff. We look forward to welcoming you back again! Warm Regards, The Management Team

4/10 Poor

Luc, Ho Chi Minh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre était grande avec balcon . Par contre L'hôtel est laissé à l'abandon. Le déjeuner est rationné comme si nous étions au pénitencier. Le réceptionniste de L'hôtel exigeait que l'on lui laisse notre passeport .Nous avons dû le convaincre que jamais nous allons nous départir de notre passeport, qu'il avait juste à faire copie du passeport, voilà!
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice room
I often visit Saigon as business, and stayed this hotel a few nights. Everything is good, but wifi speed is very slow. If wifi is improved, i want to stay this hotel every time when i visit saigon.

10/10 Excellent

Jamsan, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お値打ちなホテル
ホテルはホーチミンの中心地からは離れているが、そのためあまり英語が通じない人たちとの関わりが楽しい。買い物をしてもボラれることなく現地料金でなんだか申し訳ないくらい。ホテルのマネージャーさんはとても気さくで色々とアドバイスをくれ、ホテル周辺も一緒に歩いて案内してくださった。ホテルの近所で見つけた店でのアオザイ作りの通訳も手伝ってもらい、大助かり。他のホテルスタッフもとても親切で感じがよかったが、たまに英語があまり話せないスタッフがいて、そのスタッフもとても感じがいいのだが、ちょっと困ることもあったなぁという印象。でも、お値打ちのお宿。
Response from Edenroc hotel on 15 Jan,2016
Dear Mr. Jamsan, Thankyou for choosing Edenroc Hotel ,we are truly appreciate your feedback and taking the time to review us on Expedia. It is a pleasure to read that you have enjoyed your stay with us. We look forward to welcoming you back to the Edenroc hotel . Best Regards, The Management team.