In-room safe, desk, soundproofing, free WiFi
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Reviews of Havana Airport Hotel

3.5 out of 5
Havana Airport Hotel
25/17 Cuu Long, Ho Chi Minh City, Ho Chi Minh

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 63 reviews" "
Rating 8 - Good. 29 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 4 out of 63 reviews" "
Rating 2 - Terrible. 5 out of 63 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

hoa chau

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks beautiful in the picture, but in reality everything is damaged and very old, the main gate is also damaged and entering through the garage door is very inconvenient, having to carry luggage up each stairs is very difficult, The toilet seat is about to fall down, making it very difficult to using the toilet. A truly unimaginable horrifying scene when everything is turned upside down The image is completely opposite in online advertisements.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2023

10/10 Excellent

Lauren

Travelled with family
Liked: Property conditions & facilities
Thank
Stayed 1 night in Oct 2023

2/10 Terrible

NAM PHUONG

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room for 3 people but they gave us a room for only 2 . We got a room that opposites with the elevator, we requested to change a room because it would be so a noise but they wouldn’t help us to change
Stayed 1 night in Sep 2023

8/10 Good

Chin Keong

Stayed 1 night in Sep 2023

8/10 Good

Linh

Stayed 4 nights in Aug 2023

2/10 Terrible

Sakyrine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
so Many mosquitoes in the room, we decided to leave and not stay
Stayed 1 night in Aug 2023

2/10 Terrible

Hanna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave our room away then made us pay to upgrade when we checked in late at night
Stayed 1 night in May 2023

10/10 Excellent

Marnix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy to walk to the airport, room was fine, looked nice and clean enough
Stayed 1 night in Mar 2020
Response from Le Van on 17 Mar,2020
DEAR SIR/ MADAM, The first word on behalf of the entire hotel staff Havana Airport Hotel sent to all thank you for believing chosen our hotel for your vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During your stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Best Regards, Le Van Front Office Manager HAVANA AIRPORT HOTEL

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet yet very near to restaurants, the hotel offered nothing other then a hot shower good night sleep. Room was very clean. They were always available at the desk. And spoke English ok.
Stayed 2 nights in Mar 2020
Response from Le Van on 17 Mar,2020
The first word on behalf of the entire hotel staff Havana Airport Hotel sent to all thank you for believing chosen our hotel for your vacation. We sincere Dear Sir/Madam, We thank the valuable contribution of customers to help make the hotel more complete. During your stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Thank you for being our customer. We look forward to serving you and wish you peace, happiness, and abundant good health. Best Regards, HAVANA AIRPORT HOTEL

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, comfortable beds, close to the airport and the staff was lovely -we had 8 hour layover and were quite happy to shower and sleep after 24 hour travel day
Stayed 1 night in Mar 2020
Response from Le Van on 17 Mar,2020
DEAR SIR/ MADAM, The first word on behalf of the entire hotel staff Havana Airport Hotel sent to all thank you for believing chosen our hotel for your vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During your stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Best Regards, Le Van Front Office Manager HAVANA AIRPORT HOTEL

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
No hot water in the morning.. restroom smelled like raw sewage had to open the windows it was stinking so bad couldn't sleep. Attendants spoke zero English
Stayed 1 night in Feb 2020

8/10 Good

Tony, Ohio USA

Liked: Staff & service
Definitely in very local area but I love the local areas and are very use to theses areas and love them very much, if your looking for more Tourist area then this is not for you, Overall I liked it very well
Stayed 1 night in Jan 2020

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Havana HCMC review
Andy at the front desk was very friendly and professional. Room was a bit cramped but it was fine. A/C works well.
Stayed 3 nights in Jan 2020

10/10 Excellent

Cdnpa, Toronto

Liked: Staff & service, amenities, property conditions & facilities
I booked at this hotel because of proximity to the airport. I was on an overnight lay over so wanted to be close to the airport. I was disappointed that the hotel did not provide pick up at the airport despite the information on the website stating airport transportation was available. It was only after booking that I found out transport was only available back to the airport. The hotel is close enough to walk but with luggage and trying to negotiate city traffic I preferred to take a taxi. That was not a good experience as the taxi driver was pissed that he picked up a fare that was such a short distance. He was rude, angry and it was very uncomfortable!!! The staff on arrival were great - both spoke English and were very welcoming. The website also indicated that breakfast was included but it was not. The room was large and clean. Shower had good water pressure and lots of hot water and the a/c worked well. The area surrounding the hotel was easy to walk around, lots of restaurants and mini-marts close by. I felt very safe walking on my own in the evening and people were friendly and helpful. Overall I was very happy with the Havana and would recommend it as an affordable option close to the airport. I would book again without hesitation and probably walk from the airport rather than face the wrath of a taxi driver.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel, just 5 minutes from the airport so it's perfect for early morning flights. All the rooms are tastefully decorated, the beds are comfortable and its very reasonably priced. The only thing it's lacking is breakfast, however the staff will direct you to a nearby hotel where breakfast is available for about $4.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was nice and great for an overnight stay when flying in or out of Ho Chi Minh. Staff was very helpful and polite and helped arranging taxis. For the price we paid we were very happy with the hotel and would definitely stay again. About 5 mins from the hotel are some great eating places.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and close to airport. Getting to hotel is a little confusing
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

TD, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a short stay. Clean room. Short taxi ride to airport
Stayed 1 night in Jan 2020

8/10 Good

Trev, Sydney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value property close to airport. Nice and quiet in the back street. Room was nice and clean. Definitely would stay again.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean 👍👍 Location was good too l!! Will back again
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I could walk to the airport and the rooms were brand new. The tv still had the new plastic on it
Stayed 1 night in Nov 2019

8/10 Good

Hector, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
My room was like new in every thing But very Small, ceiling is very low
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Tea, coffee, snack basket, garage for bike. Friendly front desk.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super little hotel, very clean and nice rooms. On a quite side street but easy walking distance to restaurants. Very close to the airport.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice late night service. A little hard on English communication but works put well.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great hotel for a couple of nights prior to going home. Staff were very nice, hotel is very clean, rooms are wonderful. Would recommend gladly. Very nice hotel.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very nice clean little hotel on a quiet street. Very handy to the airport.
Stayed 4 nights in Oct 2019

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
k for the money
Ok hotel in the area next to the domestic terminal. Not much around and rooms clean but basic.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel, friendly staff. Located close to the Airport. Would recommend to all travellers
Stayed 1 night in Oct 2019

8/10 Good

TAKURO

Travelled with partner
Liked: Staff & service
nice location!
Stayed 3 nights in Nov 2023

8/10 Good

Minori

Travelled with family
Liked: Cleanliness, staff & service, amenities
receptionists are talking overnight with TV
Stayed 1 night in Sep 2023

6/10 Okay

YUSUKE

Disliked: Cleanliness, property conditions & facilities
写真と実際の外観が違いすぎるかも。良いイメージを持ちすぎるとしんどいかも。値段相応って感じです。インドに行った時と比べてシャワーも熱いしエアコンも効くので良かったです！！ 空港から何とか歩いて行きました！！ 関空とか他の主要都市に比べ一般道路にアクセスしやすいので頑張れば行けます！
Stayed 1 night in Sep 2023

4/10 Poor

MITSUNORI

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

KURUMI

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We had a bad condition of WiFi in our room.
Stayed 1 night in Jul 2023

6/10 Okay

TAKURO

Travelled with partner
Disliked: Cleanliness, staff & service
値段相応のホテル。 空港から近い。 周辺商店で性格可能。 そういえば、アーリーチェックインで支払ったお金のお釣りを受領していない。
Stayed 3 nights in May 2023

6/10 Okay

Linh

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wifi need to be upgrade
Nice and clean room. Wifi is keep disconnecting all the time. Lack of other service.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
務周到
服務人員素質很不錯，會再入住的
Stayed 9 nights in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
ホテルの説明には、レストランの用意等が記述されていましたが、現在では宿泊のみの簡易ホテルと化しています。 建設が新しいだけに部屋はきれいで、設備的には十分です。 空港まで、徒歩１５分程なので、トランスファーのための宿泊 には、便利です。食事は、空港までの道のり沿いにある レストランをお勧めします。裏通りにあるので、場所が判り づらいのが、唯一の難点です。
Stayed 1 night in Mar 2020
Response from le Van on 17 Mar,2020
The first word on behalf of the entire hotel staff Havana Airport Hotel sent to all thank you for believing chosen our hotel for your vacation. We sincere Dear Sir/Madam, We thank the valuable contribution of customers to help make the hotel more complete. During your stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Thank you for being our customer. We look forward to serving you and wish you peace, happiness, and abundant good health. Best Regards, HAVANA AIRPORT HOTEL

8/10 Good

Antti Juhani

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Muuten oli hyvä hotelli, mutta oli huonosti siivottu. Pölyä, tukakupissa tumppeja, vedenkeittimessä oli jotain punaista nestettä.
Stayed 1 night in Feb 2020
Response from Le Van on 17 Mar,2020
The first word on behalf of the entire hotel staff Havana Airport Hotel sent to all thank you for believing chosen our hotel for your vacation. We sincere Dear Sir/Madam, We thank the valuable contribution of customers to help make the hotel more complete. During your stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Thank you for being our customer. We look forward to serving you and wish you peace, happiness, and abundant good health. Best Regards, HAVANA AIRPORT HOTEL

8/10 Good

Anders

Stayed 1 night in Feb 2020

8/10 Good

Antti Juhani

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
HavanaAirport hotel
Muuten olin tyytyväinen hotelliin, mutta oli epäsiisti. Kun menimme niin oli tuhkakuppi parvekkeella jossa oli tumppeja ja vedenkeittimessä oli jotain punaista nestettä. Myös seuraavana päivänä löysimme siivouksen jälkeen sinne tippuneita roskia joten epä puhtaudesta iso miinus.
Stayed 1 night in Feb 2020
Response from Le Van on 17 Mar,2020
The first word on behalf of the entire hotel staff Havana Airport Hotel sent to all thank you for believing chosen our hotel for your vacation. We sincere Dear Sir/Madam, We thank the valuable contribution of customers to help make the hotel more complete. During your stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Thank you for being our customer. We look forward to serving you and wish you peace, happiness, and abundant good health. Best Regards, HAVANA AIRPORT HOTEL

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Le Van on 17 Mar,2020
DEAR SIR/ MADAM, The first word on behalf of the entire hotel staff Havana Airport Hotel sent to all thank you for believing chosen our hotel for your vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During your stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Best Regards, Le Van Front Office Manager HAVANA AIRPORT HOTEL

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Le Van on 17 Mar,2020
The first word on behalf of the entire hotel staff Havana Airport Hotel sent to all thank you for believing chosen our hotel for your vacation. We sincere Dear Sir/Madam, We thank the valuable contribution of customers to help make the hotel more complete. During your stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Thank you for being our customer. We look forward to serving you and wish you peace, happiness, and abundant good health. Best Regards, HAVANA AIRPORT HOTEL