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Reviews of OYO 373 Habana Hotel

2 out of 5
OYO 373 Habana Hotel
138 Pham Ngu Lao, Ward 4, Ho Chi Minh City, Ho Chi Minh

Reviews

4.4
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 3 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

5.2/10

Cleanliness

5.2/10

Staff & service

4.8/10

Amenities

3.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

6/10 Okay

Khiem

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were really nice and helpful. It was a good stay. Thank you.
Stayed 1 night in Feb 2024
Response from Ammy on 3 Apr,2024
Hi, Khiem! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

6/10 Okay

Nha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The propert is old. There is creepy noise when you took a shower.
Stayed 1 night in Dec 2023
Response from Ammy on 3 Apr,2024
Apologies for the problems you had faced, Nha! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

6/10 Okay

Veronica, Victoria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Though pool mentioned 3 times in post and I used as a filter... There has never been a pool. Rooms dated, bit of mold in bath etc. Our room no windows. So cheap place to sleep beds were clean but other than that not impressed. Street outside very busy but with no windows was quiet enough in room except for air conditioner. Need cheap overnight ok but I wouldn't stay again. Staff very nice though limited English
Stayed 1 night in Apr 2023
Response from Eva on 6 Apr,2023
Hi, Veronica! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Eva

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un disastro, receptionist che dorme al nostro arrivo nella hall. Avanzi di cibo sporcizia in generale. Un tugurio
Stayed 1 night in Jan 2024
Response from Ammy on 3 Apr,2024
Ci scusiamo per i problemi che hai incontrato, Andrea! Abbiamo preso nota della sua esperienza questa volta. Si assicuri che in futuro ci impegneremo per garantire un ottimo soggiorno presso di noi. Saluti, Tim.

2/10 Terrible

Thuy

Business traveller
Disliked: Staff & service, property conditions & facilities
2*
Mình đặt phòng và đến nơi báo là không có bán phòng trêb hotels.com. k bán giá đó và deal giá khác, mình k đồng ý nên ks cũng k đến nỗi, vẫn trả tiền lại, nhân viên cũng lịch sự. Nhưng rất bực vì hôm đó dù đã đặt phòng sớm nhưng mình k có phòng và phải lang thang đi kiếm phòng, ngay giòw cao điểm. Kẹt xe. Rất k hài lòng.
Stayed 1 night in Dec 2020
Response from Mike on 17 Jan,2021
Chào bạn Thuy! Chúng tôi rất tiếc về chất lượng dịch vụ không như mong đợi. Chúng tôi chắc chắn vẫn đang cố gắng từng ngày để đảm bảo những trải nghiệm thoải mái cho khách hàng trong tương lai. Thân ái. Mike