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Reviews of Starlight Guesthouse

3 out of 5
Starlight Guesthouse
388/11A Huynh Tan Phat, Phuong Binh Thuan, Quan 7, Ho Chi Minh City

Reviews

6.2
Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 0 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 6 out of 14 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay, quiet place, friendly staff. Clean and I couldn’t find any fault,
Stayed 24 nights in Aug 2019
Response from Reservation team on 15 Sept,2019
Dear Valued Guest, Warmest greetings from RedDoorz! First of all thank you so much for choosing RedDoorz as your accommodation in Vietnam. We are reaching out to you about the review given. We are happy to know that you are have a pleasant stay in our property. We will keep improving our services to better in the future and makes our guest to be more comfortable staying with us. We are looking forward to welcome you back in your next visit and it will be utmost pleasure to serve you even better in the future. Regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly staff, comfortable bed.
Stayed 1 night in Mar 2019
Response from Winston on 4 Mar,2019
Thank you very much for your kind review. We are really glad you enjoyed your stay and our services especially the comfortable bed. We hope to see you again soon!

10/10 Excellent

Ben

Liked: Cleanliness
I stayed at starlight guesthouse on and off for two weeks whilst I was staying in Saigon. It’s located down a side alley, so it was a little difficult to find first time round. Being off the main street, it’s fairly peaceful (for Saigon anyway! You will still hear the traffic) But it’s certainly quieter than say, district 1 for instance. The staff are all great and always willing to help. A special shout out to the owner Winston, who is an awesome bloke and showed me good time whilst I was staying there. The rooms are very airy and spacious, and as the description says, are very comfortable by Vietnamese standards. I really wouldn’t consider staying anywhere else in Saigon were I to come back at some point. Top notch place!
Stayed 6 nights in Jan 2019
Response from Winston on 1 Mar,2019
Thank you very much Ben for your kind review. It's reviews like yours that makes us work even harder. We really appreciate your business and it was a real pleasure having you stay with us. We really hope to see you again soon!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Disgusting place
Stayed 1 night in Feb 2019
Response from Winston (Owner from Singapore) on 7 Feb,2019
6 reviews Michael Campbell, really? This just proved your reviews are untrue. Why are you not using your name? I doubt anyone will book and return to stay with us so many times if what you claim was true? This customer on his last night here used a popper from his balcony room on the 3rd floor and dirtied the whole lane with confettis. The neighbours were all angry and demanded we clean up the mess he has made. We spoke to him and he agreed on a cleaning fee as it was 9pm, which he later denied. He claimed that he did not agree to anything. And the next day when checking out, he refuses to pay for his mini-bar.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Winston on 7 Feb,2019
Thank you very much Michael for your unfair and false review. You used a popper from your balcony and littered the whole lane with confetti. The neighbours demanded that we clean it up. You agreed to the cost of cleaning as we had to find workers to clean up the whole lane at 9pm, which you later denied. You even refused to pay for your mini when you check out. So, if your stay with us was really that unpleasant, why did you return to us and booked with us multiple times?

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
Very bad hotel
Stayed 1 night in Jan 2019
Response from Winston on 7 Feb,2019
Thank you very much Michael for your unfair and false review. You used a popper from your balcony and littered the whole lane with confetti. The neighbours demanded that we clean it up. You agreed to the cost of cleaning as we had to find workers to clean up the whole lane at 9pm, which you later denied. You even refused to pay for your mini when you check out. So, if your stay with us was really that unpleasant, why did you return to us and booked with us multiple times?

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump
Stay somewhere else
Stayed 1 night in Jan 2019
Response from Winston on 7 Feb,2019
Thank you very much Michael for your unfair and false review. You used a popper from your balcony and littered the whole lane with confetti. The neighbours demanded that we clean it up. You agreed to the cost of cleaning as we had to find workers to clean up the whole lane at 9pm, which you later denied. You even refused to pay for your mini when you check out. So, if your stay with us was really that unpleasant, why did you return to us and booked with us multiple times?

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mosquito Hotel
I got dozens of mosquito bites the first day. Very old place. Small bath with no shower. Terrible experience. Bad area.
Stayed 2 nights in Jan 2019
Response from Winston on 7 Feb,2019
Thank you very much Michael for your unfair and false review. You used a popper from your balcony and littered the whole lane with confetti. The neighbours demanded that we clean it up. You agreed to the cost of cleaning as we had to find workers to clean up the whole lane at 9pm, which you later denied. You even refused to pay for your mini when you check out. So, if your stay with us was really that unpleasant, why did you return to us and booked with us multiple times?

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Terrible area. Dangerous.
Stayed 3 nights in Jan 2019
Response from Winston on 7 Feb,2019
Thank you very much Michael for your unfair and false review. You used a popper from your balcony and littered the whole lane with confetti. The neighbours demanded that we clean it up. You agreed to the cost of cleaning as we had to find workers to clean up the whole lane at 9pm, which you later denied. You even refused to pay for your mini when you check out. So, if your stay with us was really that unpleasant, why did you return to us and booked with us multiple times?

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are friendly and the front desk lady would recommend the eatery near the hotel. She also help us to book the water puppet show. Extremely helpful and courteous.
Stayed 3 nights in Dec 2018
Response from Winston on 2 Jan,2019
Thank you very much for your kind review. We're really happy you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Okay stay
Other than being little far from the city center, it was a fairly okay stay at this hotel.
Stayed 4 nights in Aug 2018
Response from Winston on 15 Aug,2018
Thank you for your kind review and we hope to see you again soon.

10/10 Excellent

witoon, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly service make me feel live at my home's friend
Stayed 5 nights in Jul 2018
Response from Winston on 30 Jul,2018
Thank you very much for your kind words. We are really glad you enjoyed your stay with us. We hope to be able to serve you again soon!

10/10 Excellent

Anadil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, friendly and helpful
Hotel staff was super friendly. Even got a carton for me and gave me the tape to pack it up
Stayed 2 nights in Jun 2018
Response from Winston on 26 Jun,2018
Thank you very much for your kind words and thank you for staying with us. We are really glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed at Starlight for a few weeks and have found it be quite a nice place. There are several things I like such as the comfortable bed, fast Wi-Fi, minibar with fair prices, and good hot shower. There's a grocery store, Lotteria, Dominoes, and The Coffee House nearby. Getting to D1 takes about 20 mins on a motorcycle, not too long.
Stayed 1 night in Jun 2018
Response from Winston on 22 Jun,2018
Thank you very much for your kind words. We're really glad you enjoyed your stay here with us and it makes us really happy to know we are able to serve your needs. We will continue to work hard and make this a pleasant place for guest to stay in.