Hotels near Horseshoe Council Bluffs

"We checked into this hotel late at night, kids were tired "

"AC works well. There was enough parking area. I did not use laundry or kitchen"

"There were bugs on the bed. When i showed staff they said they would issue a refund but havent done so as of yet."

"Staff is incredible -- helpful, friendly, accommodating. Not only did we have a wonderful stay in a great location, but the staff made the difference for us from every other hotel. They graciously loaned us a screwdriver to put batteries in a new toy and were clearly working hard during breakfast to keep supplies stocked. At checkout time, our vehicle had a dead battery, so I went to the desk to let them know we'll be late returning our keys (needed to leave parking garage). When I was explaining, the clerk said, "Oh we can help! Our maintenance worker will meet you at your car for a jump!" He was there in under 10 mins and so kind. Hyatt Place saved us probably 2hrs waiting for roadside assistance. THANK YOU to everyone who made our stay fantastic -- from front desk, to maintenance, to maids, to breakfast staff. Customer service was impressive and much appreciated. "

"Nice hotel, great staff. Mattress could use replacing but not awful."

"Yes…we had a great stay"

"Staff is horrible and contradict themselves. They clearly do not communicate within management. You're better off going somewhere else."

"We we"

"The pool area is amazing and so is the pool! Beds are comfortable would definitely recommend "