Outdoor pool, pool umbrellas, pool loungers
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Reviews of Hampton Inn Houma

2.5 out of 5
Hampton Inn Houma
1728 Martin Luther King Blvd, Houma, LA

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 247 reviews" "
Rating 8 - Good. 81 out of 247 reviews" "
Rating 6 - Okay. 22 out of 247 reviews" "
Rating 4 - Poor. 11 out of 247 reviews" "
Rating 2 - Terrible. 10 out of 247 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Crystal

Stayed 1 night in Apr 2024

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back! The front desk staff was great. My room was so clean and comfortable. The breakfast was also top notch:)
Stayed 2 nights in Jan 2024

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, room comfort
Stuck in elevator
So I got stuck in the elevator. It was the longest 28 minutes of my life. I am very c claustrophobia , and by the time they got the doors open I was on the floor trying to keep calm, but was having a very hard time breathing, I was sick most of the night from the stress and anxiety. Without even so much as I’m sorry from the management and or the staff on duty. Not even an offer for a further stay, on them. I mean absolutely nothing, like it was no big deal to them at all. The next morning at breakfast I could hear them talking about it, but still no apology from them.
Stayed 2 nights in Nov 2023

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible front desk clerk
The front desk clerk was horrible. She checked us in and out. They were obviously having computer problems or maybe she was just incapable but no apologies or sorry this is taking so long….RUDE
Stayed 1 night in Oct 2023

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude front desk
The front desk attendant was very rude and so u helpful.
Stayed 1 night in Oct 2023

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Erica

Stayed 3 nights in Jun 2023

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The beds were super comfortable and clean. However, you can hear everything going on in the hallway and the room next door. I kept waking up from people talking in the halls.
Stayed 1 night in May 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Pascale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Average stay
My first room smelled heavily of dogs. I switched rooms for my 2nd night. The tub wouldn’t drain properly in that room. Location is great and the staff was very nice. The hotel needed updating.
Stayed 4 nights in Nov 2022

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Tammbla

Stayed 2 nights in Sep 2022
Response from Ana on 5 Oct,2022
Thank you so much for the warm feedback! Our entire team is delighted to learn that you had a great stay. We look forward to having you back! Have a wonderful week!

10/10 Excellent

sydney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Ana on 5 Oct,2022
Thank you for choosing to stay with us at the Hampton Inn by Hilton in Houma, LA.! I am delighted that you chose to stay with us. I am happy to see that you enjoyed your visit hope to see you again when your travels bring you back to Houma!

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
pROPERTY WAS UNDERCONSTRUCTION FROM STORM DAMMAGE. THE ROOMS WERE FILLED WITH DAMPNESS AND POSSIBLE MOLD, SHOULD NOT HAVE BRRN RENTED OUT.
Stayed 2 nights in Sep 2022
Response from Ana on 5 Oct,2022
You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

10/10 Excellent

Judy

Your staff were very friendly and inviting. I would like to commend LaQuisha, our hostess. She was simply excellent, and very accommodating! Thank you, LaQuisha! I did find your price to be high, but we had a great stay.
Stayed 2 nights in Nov 2021

2/10 Terrible

Jim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction due to a hurricane in September. They advertised rooms for rent on Expedia. No notice of total closure and absolute remodeling. No employees on site and No refund from Expedia.
Stayed 2 nights in Oct 2021

2/10 Terrible

Meyer

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was allowed to make a reservation but upon arriving at the facility I discovered that it has been closed since Hurricane Ida. There should have been notification during the reservation process.
Stayed 1 night in Oct 2021

2/10 Terrible

Bradley

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved rooms here weeks in advance and got to the property and it was shut down!
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent stay. Would stay again
Check in the lady was nice but very overwhelmed and flustered. Check out another lady was on the phone but never acknowledged i was there. I didn't expect her to talk but aleast a glance up. I just threw the keys in the basket and left. I was going to make sure the hotel didn't need anything from me because they didn't get any info at check in. Room only had 2 towels for 3 people and 2 days.
Stayed 2 nights in Oct 2020

8/10 Good

Weldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to restaurants and soccer complex, we didn't like that the hotel overbooked itself for the weekend and we didn't get the room we originally reserved and paid for
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was clean & comfortable. Staff was kind.
Stayed 1 night in Oct 2020

10/10 Excellent

Happy, Texas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very nice staff!! Will return again!
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast options reduced to grab and go but not enough
Stayed 1 night in Sep 2020

10/10 Excellent

Russell, Houma, LA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. The room was clean. Was close to restaurants.
Stayed 5 nights in Aug 2020

2/10 Terrible

ann, Texas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room was half clean, we had to ask for pillows and for towels and wash clothes our room was never cleaned when we asked we were told that the cleaning crew only came ever 5 days and then they would leave your stuff out side of you room there was no breakfast and pool was not open
Stayed 1 night in Sep 2020

4/10 Poor

Barney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2020

6/10 Okay

Tracie

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Darrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
’ll be back
Everything was nice check in was great room clean and neat
Stayed 1 night in Aug 2020

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Each hotel room's bathroom does not have a vent. Makes no sense. It got very hot after 2 of us showered. Parts of the bathroom were falling apart. Breakfast was good quality but only went until 10am
Stayed 3 nights in Feb 2020

8/10 Good

Marvin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Darrick, Houma

Liked: Cleanliness, staff & service
I rather be in the 1st floor,other than that everything was excellent front desk was prompt nice and very helpful
Stayed 1 night in Feb 2020

8/10 Good

Jennataye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this location to attend the mardi gras parades. The front desk rep was pleasant and the room was clean. The only issue we had was that the room air unit wasn’t working properly. The heater wouldn’t work (wouldn’t turn on) when we first walked in the room the a/c was on 62 and blowing on high, so needless to say the room was freezing. We did inform the front desk, she did ask if we were justing the control on the until and not on the wall (which we informed her that we indeed were using the controls on the unit, plus we even tried the wall controller just to make sure). She apologized for the inconvenience and explained that if she had any available rooms she would have changed our room.
Stayed 1 night in Feb 2020

6/10 Okay

Yeehah, Columbia La

Liked: Cleanliness, staff & service
Disliked: Amenities
Beds were not comfy as most Hampton Inns and NEVER HAD HOT WATER😡only barely warm. Front desk staff was very friendly and informative
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lacked a microwave. Everything else was great.Comfortable beds, Large rooms. Good breakfast.
Stayed 2 nights in Feb 2020

8/10 Good

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice hotel
The hotel was nice and in a great location close to shopping and food. However, when my friends and I got there several of our rooms did not have hot water. The hotel did accommodate us by allowing us to shower in an empty room that did have hot water. Maintenance was able to fix the issue the next day and left us a nice note.
Stayed 2 nights in Jan 2020

2/10 Terrible

JaneB, Houma, la

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are nice and the property is quiet but the hotel itself is nasty! Looks like the place is falling apart! I spent 100 bucks on a room that had plumbing problems! Internet connection was the worse. That hotel is worse than a motel!
Stayed 1 night in Jan 2020

4/10 Poor

Firsttimevisit

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
First day we arrived there we had to switch rooms due to one whole side of the room losing power. Plus, the air conditioning unit not working properly. Both rooms we had were disgusting. No air ventilation in the bathroom which of course will cause mold on ceiling. Dirt and grime along the floors in bathroom. Smelled very weird in the room. Pool was full of leaves for the whole duration of our stay, never cleaned out. The continental breakfast was great and that’s the only thing that was nice.
Stayed 3 nights in Jan 2020

2/10 Terrible

Christine

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Television not working
I booked online the day before so to me it didn’t matter what time I arrived. I arrived about at the hotel at 10:00 pm and there was only one room left the hotel was full. When I got to my room I tried to turn on the television and it kept giving me a no signal. I called the front desk to let the person know and was told I’m sorry there is nothing I can do. I am sure they had already tried to give this room to someone else so why who you try to sell this room at all. In all the manager the next morning was very apologetic and made compensation for it, but if something in the room doesn’t work don’t try to sell it to a customer thinking that the customer won’t care.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints everything was just fine. When we called they made it right.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, nice buffet- overall a good value
Clean rooms with fridge and microwave, which is nice. Good options for breakfast buffet and 24 coffee station. The overly loud Fox News in the morning made the breakfast experience less than pleasant. The gym is basic but functioning, although with a bit of a smell. But overall, a good value.
Stayed 3 nights in Jan 2020