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Best Western Cy-Fair

2.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Best Western Cy-Fair

Free breakfast
Premium bedding, down duvets, in-room safe, desk
Outdoor pool, pool loungers
Free breakfast
Exterior
Located in the heart of FM 1960, Hampton Inn Houston Northwest offers free breakfast and a refreshing outdoor pool. Guests enjoy in-room WiFi, a sun-filled terrace, and dry cleaning services. Helpful staff and lobby coffee/tea make this a practical home base.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is S$110
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Sofa bed - queen
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
20035 Northwest Fwy, Houston, TX, 77065

What's nearby

  • Traders Village - 3 min drive - 3.4 km
  • Berry Center - 10 min drive - 10.4 km
  • Sam Houston Race Park - 11 min drive - 10.0 km
  • Willowbrook Mall - 11 min drive - 11.8 km
  • Vintage Park - 14 min drive - 14.8 km

Getting around

  • Houston Station - 24 min drive
  • Houston William Hobby Airport (HOU) - 55 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Speedy Stop - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬5 min walk

About this property

Best Western Cy-Fair

Hotel in the business district, remodelled in 2025
Free breakfast, a terrace and dry cleaning/laundry services are just a few of the amenities provided at Best Western Cy-Fair. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Wedding services, luggage storage and a vending machine
  • Multilingual staff, free newspapers and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 61 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.0 out of 10, Very good, 628 reviews
The price is S$96
includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - April 2025

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Houston Northwest
Hampton Inn Houston Northwest
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hampton Inn Houston Northwest Hotel
Best Western Cy-Fair Hotel
Best Western Cy-Fair Houston
Hampton Inn Houston Northwest
Best Western Cy-Fair Hotel Houston

Frequently asked questions

Does Best Western Cy-Fair have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Cy-Fair?

As of 1 Nov, 2025, prices found for a 1-night stay for 2 adults at Best Western Cy-Fair on 20 Nov, 2025 start from S$109.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Cy-Fair pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Cy-Fair?

Self-parking is free at this property.

What time is check-in at Best Western Cy-Fair?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Best Western Cy-Fair?

Checkout is at noon.

Where is Best Western Cy-Fair located?

Situated near the airport, this hotel is within 3 miles (5 km) of North Cypress Medical Center, HCA Houston Healthcare North Cypress and Traders Village. Cypress Fairbanks Medical Center and New Medical Horizons II are also within 3 miles (5 km).

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Best Western Cy-Fair Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 438 out of 953 reviews
Rating 8 - Good. 254 out of 953 reviews
Rating 6 - Okay. 110 out of 953 reviews
Rating 4 - Poor. 67 out of 953 reviews
Rating 2 - Terrible. 84 out of 953 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria T.

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that works in the kitchen is so sweet and friendly. She keeps everything so nice and clean. I really enjoyed staying here
Stayed 2 nights in Sep 2025

8/10 Good

Sierra

Liked: Staff & service
Area is sketchy but the hotel was quiet.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and everything and clean property
Stayed 1 night in Jul 2025

10/10 Excellent

Yasmani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 2 nights in Aug 2025

8/10 Good

Jermaine

Liked: Cleanliness, amenities
Pool was closed whole time
Stayed 3 nights in Aug 2025

10/10 Excellent

Zuleka

Liked: Cleanliness, staff & service
The property is being remodeled and changed to a new name from the old name so some things were out of place but my day was very nice and the room was very clean. Breakfast was good also.
Stayed 1 night in May 2025

8/10 Good

jessica

Liked: Cleanliness, staff & service, amenities
MY STAY IN ROOM WAS GOOD ,HALLWAYS VERY HOT , TOO MANY HOMELESS PEOPLE AROUND , GROUNDS WERE NOT VERY CLEAN AROUND AREA , COFFEE FOR THE GUEST WAS COLD ,
Stayed 3 nights in May 2025

2/10 Terrible

Nina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive thing that we can say for this place is that the woman at the front desk was nice. And it ends there. We were first assigned a room with black mold all over the bathroom ceiling and a tile in the room had fallen off the wall. We brought it up to the front desk and they assigned us another room. No surprise, more mold! They assigned us to a third room with no mold but also no shampoo?!? On our second day here, whichever staff came into our room did not close the door fully. We literally opened it without our key card. We were gone for the whole day so anyone could’ve came in at any point and stolen from our room. Not to mention, I wish we knew ahead of time that we had to do a deposit of $100 cash (no card allowed). Do not book here unless you’re on a very tight budget. It’s not worth the health complications that you may get.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevators didn't work. Washer out of order. Lobby, hallways and breakfast area smelled like weed 24/7. Cans of febreeze available on lobby counter and lounge but didn't help. No shampoo in room or lobby or housekeeping room.
Stayed 1 night in Jun 2025

2/10 Terrible

Madeleine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw illegal activity in the parking lot. There were people hovering around all the stairways and different people going in and out of the same room. My uber warned me about the place. We went around the property once and I knew I needed to book somewhere else. The picture of the pool is also false advertising and didn’t even have water filled all the way up in it. Some of the doors to the rooms do not lock properly. I booked this place because of the photos and that it says it’s a “best western” it is not. It’s a Travelodge with a super sketchy atmosphere. Please beware!
Stayed 1 night in Jun 2025

4/10 Poor

SAIRA

Disliked: Cleanliness, staff & service, property conditions & facilities
Whole 3 floor was closed for construction Noisy Breakfast was joke.
Stayed 1 night in Dec 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Houston

Very nice hotel , I would stay there again!
Stayed 1 night in Oct 2022

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was horrible and hotel is old.
Stayed 2 nights in May 2024

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, property conditions & facilities
Got there to only find out our reservation was canceled with no notice.
Stayed 1 night in Jul 2024

8/10 Good

Floyd

Liked: Cleanliness, staff & service, room comfort
This is an older Hampton Inn that is under going a remodel. The hotel was clean and all staff was very welcoming. The free breakfast was plain and didn't change but served it's purpose. Plenty of restaurants and shopping nearby. Easy access to highway for travel to and from.
Stayed 2 nights in Oct 2022

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay there it was so bad
Stayed 1 night in May 2024

2/10 Terrible

Dely

On July 3rd I called the hotel to notify them of late flight arrival and they said they’d be cancelling the reservation because they close their books at 11pm. In the process of trying to explain my concern over not having a place to stay when we land in the middle of the night, she kept interrupting me. I was trying to find alternate solutions and wanted to ask if I could add my cousin who lives in town to the reservation and have her check in, but she wouldn’t let me complete my sentence. I asked her to let me speak and she just told me to look at their website and hung up on me. After contacting Expedia customer service for assistance, the rep contacted the hotel and spoke to the same person and was told the same thing about closing books at 11pm. The Expedia rep said she tried to ask for a refund and the hotel lady denied her request. There was nothing else anyone could do for us. Absolutely insane. I have stayed at countless hotels and I have never experienced such incredibly poor service and disrespect.
Stayed 3 nights in Jul 2025

6/10 Okay

Steven

Liked: Staff & service
Is under construction. Materials everywhere. But served my purpose. Safe, clean room.
Stayed 2 nights in Dec 2023

2/10 Terrible

Patrick

Disliked: Staff & service, property conditions & facilities
Do NOT let anyone stay here. Homeless all over property. No AC its hell on earth
Stayed 3 nights in Aug 2023

2/10 Terrible

Sunil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was under renovation and we were not informed of it when we booked the hotel. There was no egg of any form for breakfast. Sad
Stayed 1 night in Oct 2024

2/10 Terrible

Valera

No stay

It said it was pet-friendly, but would not allow a cat.
Stayed 1 night in Dec 2023

2/10 Terrible

Oral

Disliked: Cleanliness, property conditions & facilities
Still waiting to my refund that be approved by the manager! I left the hotel in the minute I got inside. Was scary guy in the hotel pool area at 12am. The hotel under construction, and the entrance door dilapidated.
Stayed 1 night in Sep 2023

6/10 Okay

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Need major updates
Stayed 1 night in Oct 2023

2/10 Terrible

Cheryl

Disliked: Cleanliness, property conditions & facilities
The checkin host service was good. Check out not so good. The furniture was old and worn out. Looked like there was water damage on the blinds. The place was outdated. I was in town for 2 days. Chose somewhere else to stay my second night.
Stayed 1 night in Aug 2023

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Mostly broken, dirty falling apart
Stayed 2 nights in Jul 2023