Property entrance
Check availability

Reviews of F Hotel Hualien

3 out of 5
F Hotel Hualien
No. 203-1, Guosheng 2nd St., Hualien City, Hualien County

Reviews

8.2

Very good

Rating 10 - Excellent. 80 out of 240 reviews" "
Rating 8 - Good. 114 out of 240 reviews" "
Rating 6 - Okay. 36 out of 240 reviews" "
Rating 4 - Poor. 10 out of 240 reviews" "
Rating 2 - Terrible. 0 out of 240 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Room was fine, but you can easily hear noise from the room next to you.
Stayed 1 night in Jan 2023
Response from 訂房員 on 27 Jan,2023
感謝您的預訂入住謝謝您的意見回饋！很抱歉隔音問題造成您的不適，希望沒有影響到您愉快的旅程！祝您有美好的一天

8/10 Good

Bo-Syuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from 訂房員 on 7 Apr,2021
感謝您的入住~若有任何軟硬體上的建議也邀請您分享讓我們有所進步,希望有機會在為您服務!祝您有愉快的一天~

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from 櫃檯員 on 7 Aug,2019
Anonymous　您好，謝謝您撥空給予飯店評價，祝您旅途愉快~

8/10 Good

shanglin, TW

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from 訂房員 on 4 Jan,2019
感謝您入住我們的飯店。謝謝您的意見反應。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Allfacilities are fit for us and in good condition. Feeling comfortable.
Stayed 2 nights in Dec 2018
Response from Elaine on 27 Dec,2018
Thank you for staying at our hotel. Thank you for your feedback!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great comfort!
Definitely a great choice of hotel. Can`t do anything wrong with that. The rooms have very comfortable beds and a spacious layout. Great friendly staff. I would stay here again!!
Stayed 4 nights in Nov 2018
Response from Hotel staff-Elaine on 16 Dec,2018
Thank you for your affirmation. I hope to have the opportunity to serve you again.

8/10 Good

Guo Wei

Room is huge for 2 pax. although breakfast has very limited varieties and lobby smells very bad. overall still good
Stayed 2 nights in Nov 2018
Response from Counter-Elaine Liao on 21 Nov,2018
Thank you for your opinion.Hope you have a good memories.

10/10 Excellent

Yenny, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, near to TRA station. However, it is quite far away from down town
Stayed 1 night in Nov 2018
Response from Counter-Elaine on 16 Nov,2018
Thank you for your coming.And thank you for your comment. Hope you have a nice trip and see you next time.

4/10 Poor

Verified traveller

Disliked: Staff & service
The hotel staff are very rude. Not friendly to visitors.
Stayed 1 night in Sep 2018
Response from Randy on 16 Sept,2018
Dear Sir/Ma'am: I'm sorry to give you this feeling. We'll be training in hotel staff. Thank you for your advice. I’m looking forward to seeing you again. Regards.

8/10 Good

Shu-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Mandy on 8 Jan,2018
親愛的貴賓您好: 感謝貴賓撥空給予評論, 謝謝貴賓, 期待貴賓再來入住喔~

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from F HOTEL on 27 Dec,2017
感謝貴賓對我們四星評論

10/10 Excellent

Scott, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Stay
Nice place to stay within walking distance of the train station(5-10 min). About 25 minute walk from the shopping area. Breakfast was okay. Not much western food. Vegetarian options were not bad, though. Would stay here again.
Stayed 1 night in Dec 2017
Response from F HOTEL on 21 Dec,2017
Dear Mr.Scott Warm greetings from F Hotel Hualien Thank you for your comment and we are looking forward to serving you again in nearly future

10/10 Excellent

Yushan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Needed a place for the night, driving up the coast. Very nice, good brunch!
Stayed 1 night in Oct 2017
Response from F HOTEL on 21 Oct,2017
Dear Guest Thank you for your praise, we will keep and looking forwards to service you in the nearly future

8/10 Good

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel overall
The hotel is well presented and tidy. The air conditioner did not work well. We were given a new room but the situation was the same. The location is a bit far from attractions. The service and the presentation are great.
Stayed 1 night in Sep 2017
Response from F HOTEL on 11 Sept,2017
謝謝貴賓您寶貴的意見，期許飯店的進步為您下次的蒞臨帶來更好的體驗。F Hotel 花蓮館 櫃檯員-廖洳靚

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful, the location is very near the railway station

8/10 Good

ShengYi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

TOU-YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from JUDY on 18 Dec,2023
TOU-YUAN貴賓您好：感謝您對F Hotel站前館的支持與肯定若有機會再來到花蓮 歡迎再次入住F Hotel花蓮站前館祝您有美好的一天！

8/10 Good

SOICHIRO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
他の地区の2倍の値段でしたが、アメニティがよくありません。部屋の大きさやベッドは合格点でした。しかし、ベッド周辺に電源がなく、大変不便です。 朝食は、ローカルの社員食堂といった感じでした。
Stayed 1 night in Nov 2023
Response from JUDY on 4 Dec,2023
こんにちは、総一郎:チェックイン日が土曜日のため、平日より少しお値段が高くなりますが、ベッド横に電源がありません、ハード面の強化が必要なためです、朝食の内容を踏まえて調整させていただきます貴重なご意見をいただきまして、誠にありがとうございます。良い休暇をお過ごしください。

10/10 Excellent

wu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from JUDY on 4 Dec,2023
Wu您好：感謝您對F Hotel花蓮站前館的評價與愛戴，若有機會再到美麗的後山-花蓮，歡迎再次入住。

6/10 Okay

Chih hsien

Travelled with family
Liked: Cleanliness, staff & service
隔音及床組改善會較好！
床組下墊很搖晃！翻身對同床人員影響很大！ 隔音效果不好！剛好又遇到隔壁間小孩哭鬧！
Stayed 1 night in Aug 2023

8/10 Good

Ching hsiu

Stayed 1 night in Aug 2023

6/10 Okay

弘威

Stayed 1 night in Jul 2023

6/10 Okay

Wei-Chih

Business traveller
Liked: Cleanliness
尚有改進空間
櫃檯服務人員給人的感受太冰冷，有進步的空間。
Stayed 1 night in Apr 2023
Response from 訂房員 on 15 Apr,2023
Wei-Chih您好，謝謝您給予的回饋，我們會盡力嘗試做出改善，希望下次的到訪能帶給您不同感受。祝您有趟愉快的旅程

8/10 Good

WAI KWONG

Stayed 4 nights in Apr 2023
Response from 訂房員 on 11 Apr,2023
謝謝您的高分回饋，住宿若有意見歡迎留言回應，祝您有趟愉快的假期

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有品質的旅宿；能好好休息
Stayed 1 night in Jan 2023
Response from 訂房員 on 31 Jan,2023
謝謝您的入住回饋期待您下次的光臨!

10/10 Excellent

YU-LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from 訂房員 on 27 Jan,2023
感謝您的預訂入住感謝您的高分回饋祝您有個愉快的假期！

8/10 Good

YUPING

Stayed 1 night in Jan 2023
Response from 訂房員 on 27 Jan,2023
感謝您的入住回饋祝您有個愉快的假期！期待您下次的光臨

8/10 Good

Tse-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from 訂房員 on 26 Dec,2022
謝謝您的入住謝謝您的評分回應!

8/10 Good

素真

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022
Response from JUDY on 18 Dec,2023
素真貴賓您好：感謝您對F Hotel花蓮站前館的支持與肯定若有機會再來到花蓮，F Hotel站前館歡迎您再次蒞臨祝您有美好的一天，謝謝！

4/10 Poor

CHIN YU

Stayed 1 night in Dec 2022
Response from 櫃檯員 on 6 Dec,2022
您好，很抱歉住宿上未能給您更優質的享受，未能達成您的期望我們很遺憾。感謝您的入住感謝您的評分回應

8/10 Good

Chun Yung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
床頭四周沒有插座，稍有不方便充電。以床到電視的距離來說，電視尺寸略小
Stayed 1 night in Nov 2022
Response from 櫃檯員 on 6 Dec,2022
您好，很抱歉我們的住宿硬體未能給您更舒適的住宿空間，部分硬體設施會反應至公司參考，希望未來有機會能改善成為更優質的入住環境，謝謝您的入住謝謝您的意見分享

8/10 Good

?

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
隔音效果差，睡到半夜一直聽到隔壁吵鬧跟講話聲音，
Stayed 1 night in Oct 2022
Response from 訂房員 on 9 Oct,2022
您好，很抱歉住宿隔音為當初建館時未能更加完善的缺失，造成您的不是我們很遺憾。謝謝您的評論回應，祝您有愉快的假期！

10/10 Excellent

WU

Stayed 2 nights in Sep 2022
Response from 訂房員 on 8 Oct,2022
感謝您的高分回饋感謝您的入住!

10/10 Excellent

Li Hsin

Stayed 2 nights in Sep 2022
Response from 訂房員 on 19 Sept,2022
感謝您的入住感謝您的評分回應!

10/10 Excellent

Li Hsin

Stayed 2 nights in Sep 2022
Response from 訂房員 on 19 Sept,2022
感謝您的入住感謝您的評分回應!

10/10 Excellent

Huimi

Stayed 1 night in Sep 2022
Response from 訂房員 on 19 Sept,2022
感謝您的入住感謝您的評分回應!

10/10 Excellent

WEN-CHIEH, Taipei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
隔音可再加強,不錯的飯店
Stayed 2 nights in Jun 2022
Response from 訂房員 on 17 Jul,2022
感謝您的回應~

8/10 Good

Sheng-Yi

Stayed 1 night in Apr 2022
Response from 訂房員 on 2 May,2022
謝謝您的評分回應！

10/10 Excellent

Szuyun

Stayed 1 night in Feb 2022
Response from 訂房員 on 15 Feb,2022
感謝您的預定入住~謝謝您的評分回應~

10/10 Excellent

Shiu fang

Stayed 1 night in Feb 2022
Response from 訂房員 on 13 Feb,2022
感謝您的預定入住～謝謝您的評分回應～

10/10 Excellent

BO WEI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from 訂房員 on 5 Feb,2022
感謝您的預訂入住～謝謝您的評分～

8/10 Good

Yen Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

6/10 Okay

Ping Ke

Business traveller
Liked: Cleanliness, staff & service
床頭沒插頭🔌🔋
住家庭房一晚，房間的插頭真的是很少，床頭沒充電插頭真的很不方便
Stayed 1 night in Dec 2021
Response from 訂房員 on 24 Dec,2021
您好，飯店建館時基於睡眠安全考量所以才沒有在床頭設置插頭喔，造成您的不便很抱歉。我們會將意見反映讓總公司了解分析，以利日後建館時參考。謝謝您的預訂入住分享～祝您愉快的旅程！

8/10 Good

Weiting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from 訂房員 on 3 Dec,2021
感謝您的預定入住～謝謝您的評分回應！

8/10 Good

chinhsing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from 訂房員 on 30 Oct,2021
感謝您的預訂入住~感謝您的評分!

10/10 Excellent

MENG-KEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from 訂房員 on 30 Oct,2021
感謝您的預訂入住~感謝您的評分!

8/10 Good

YI-LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from 訂房員 on 22 Oct,2021
感謝您的預訂入住~感謝您的評分!

8/10 Good

yifen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from 訂房員 on 29 Sept,2021
感謝您的預訂入住~感謝您的評分!

8/10 Good

TING LONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from 訂房員 on 12 Sept,2021
感謝您的預訂入住~感謝您的評分!

8/10 Good

貞瑾

Travelled with partner
Liked: Cleanliness, staff & service
房間很舒適，櫃臺人員很親切，美中不足的是車位不夠
Stayed 1 night in Aug 2021
Response from 訂房員 on 28 Aug,2021
貞瑾您好，謝謝您對我們硬體設施及服務上的肯定，很抱歉停車位因應自由出入故未做指定保留方式，造成您的不便請見諒，感謝您的預訂入住～感謝您的意見回饋！祝您有愉快的假期～