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Arsma Hotel

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Standard Quadruple Room, Bathtub Only | Premium bedding, minibar, in-room safe, desk
Elite Quadruple Room | Premium bedding, minibar, in-room safe, desk
Arsma Suite | View from room
Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Overview of Arsma Hotel

Arsma Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
970 No.68 Bo-ai Street, Hualien City, Hualien County, 970

Explore the area

  • Popular LocationHualien Dongdamen Night Market4 min walk
  • Popular LocationHualien Cultural Creative Industries Park5 min walk
  • Popular LocationFu An Temple8 min walk
  • AirportHualien (HUN)16 min drive

Choose dates to view prices

About this area

Hualien City

Near a train station, Arsma Hotel is in Hualien City Centre, a neighbourhood in Hualien City with good shopping. Travellers eager for a bit of culture can stop by Hualien Railway Culture Park, while those wishing to experience the area's natural beauty can explore Pine Garden and Nanbin Park. Remains of East Coast Line Railway and Rolling Stone Fountain Square are also worth visiting. Take the opportunity to explore the area for outdoor excitement like mountain climbing.
Visit our Hualien City travel guideOpens in a new window
Map

What's nearby

  • Market of Stone Art - 4 min walk
  • Hualien Dongdamen Night Market - 4 min walk
  • Hualien Cultural Creative Industries Park - 5 min walk
  • Hualien Railway Culture Park - 6 min walk
  • Fu An Temple - 8 min walk

Getting around

  • Hualien Station - 8 min drive
  • Hualien (HUN) - 16 min drive

About this property

Arsma Hotel

4-star Hualien City hotel in Hualien City Centre, walk to Hualien Dongdamen Night Market
A restaurant, a fitness centre and a conference centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Bathrooms are shared.
Arsma Hotel offers 126 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Hualien City hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking
  • Return airport shuttle (surcharge) from 9:00 AM to 8:30 PM
  • Return train station shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee daily 7:00 AMโ€“10:00 AM: TWD 350 for adults and TWD 250 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Restaurants on site

  • Arsma Cafe
  • The Shangri-La Restaurant

Things to do

  • Arcade/games room
  • Fitness centre
  • Free bike hire
  • Karaoke
  • Playground

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shared bathroom
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: TWD 350 for adults and TWD 250 for children (approximately)
  • Airport shuttle fee: TWD 300 per vehicle (one-way)
  • Airport shuttle fee per child: TWD 300 (one-way), (up to 7 years old)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Arsma Hotel
Arsma Hotel Hualien
Arsma Hualien
Arsma Hotel Hualien City
Arsma Hualien City
Arsma Hotel Hotel
Arsma Hotel Hualien City
Arsma Hotel Hotel Hualien City

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 369 out of 678 reviews
5 - Excellent 54%
Rating 4 - Good. 254 out of 678 reviews
4 - Good 37%
Rating 3 - Okay. 41 out of 678 reviews
3 - Okay 6%
Rating 2 - Poor. 11 out of 678 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 678 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than expected. Excellent concierge services
Stayed 1 night in Jul 2022

5/5 Excellent

Stayed 1 night in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Apr 2022

4/5 Good

Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

4/5 Good

Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very courteous and helpful, I appreciate the great service.
Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 1 night in Jan 2022