Does Serenity Alma Heights have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Serenity Alma Heights?

As of 21 Sept, 2025, prices found for a 1-night stay for 2 adults at Serenity Alma Heights on 28 Sept, 2025 start from S$238.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenity Alma Heights pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serenity Alma Heights?

Self-parking is free at this property.

What time is check-in at Serenity Alma Heights?

Check-in start time: 2 PM; check-in end time: midnight.

Does Serenity Alma Heights provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Are there all-inclusive benefits at Serenity Alma Heights?

Yes, the property is all-inclusive.

Where is Serenity Alma Heights located?

This family-friendly Makadi Bay resort is located near the bay, within 2 mi (3 km) of Red Sea and Makadi Bay Beach. Big Dayz Water Sport Center and Makadi Water World are also within 6 miles (10 km).

Serenity Alma Heights Reviews, Deals & Photos 2025

10/10 Excellent

Ayana

21 Aug, 2025

Liked: Amenities

it was a little dirty ar times and there could jave neen more food a drink options.

Stayed 5 nights in Aug 2025

8/10 Good

Sahar

30 Jul, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is good for families with kids. It’s got a water park and amusement park ( a small one ) rooms are clean and comfy. The buffet food was average and crowded it was hard to find a table . The hotel grounds is very nice I don’t recommend it for couples if you want quiet

Stayed 2 nights in Jul 2025

10/10 Excellent

Mayya

9 Apr, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best family hotel

It was just what we were looking for. Very friendly staff and amazing service just an excellent food

Stayed 3 nights in Mar 2025

10/10 Excellent

Siddharth

26 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, facilities for kids, good food, and very hospitable service. As other reviews suggest, the rooms were a bit dated but Aly at reception was very accommodating and offered us a good room with view, and late checkout. We loved out 2 day stay at Alma Heights

Stayed 2 nights in Apr 2025

10/10 Excellent

James

24 Aug, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good food, drinks and amenities.

Stayed 3 nights in Jul 2024

10/10 Excellent

Ahmed

24 Apr, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Amazing staff nice place

Stayed 1 night in Apr 2023

10/10 Excellent

Bechoy

30 Sept, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Aqua park was spectacular!!! and the staff was great.

Stayed 1 night in Sep 2024

10/10 Excellent

Qiong

31 Oct, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good.

Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay.

Stayed 2 nights in Oct 2024

10/10 Excellent

hossam

9 May, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super friendly stuff, most of the food is great, accommodation and facilities are awsome Highly recommended for family with kids that they want to enjoy time on swimming pools and aqua parks, beach is accessible with a shuttle evry 15 minutes and the breach is good for relaxing and diving

Stayed 5 nights in May 2024

10/10 Excellent

Sue

2 Jul, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good

Stayed 3 nights in Jun 2024

8/10 Good

Mohamed

25 Apr, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for kids

Nice place for kids but the food quality was not very good overall it is a very good stay but not excellent

Stayed 3 nights in Apr 2023

10/10 Excellent

Abdelrahman

28 Jun, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It was a super pleasant experience with friendly staff especially Mahmoud Fawzy the receptionist, house keeping and the restaurant staff A strongly recommended venue for families

Stayed 4 nights in Jun 2023

10/10 Excellent

SUAAD

5 Aug, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Every thing is wonderful the stuff friendly thanks for Mr Emad and Mr Mahmoud

Stayed 3 nights in Jul 2023

10/10 Excellent

hayley anne

1 Sept, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive

Stayed 6 nights in Jul 2024

10/10 Excellent

Ahmad

24 Jun, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort

Amazing resort. Water park for kids and one for all ages. Theme park with many rides. River rafting. Many pools and evening shows. Huge selection of food. Rooms are spacious. Best option for families.

Stayed 1 night in Jun 2023

2/10 Terrible

boula

7 Jul, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Poor food quality, dirty swimming pool

Stayed 1 night in Jun 2023

6/10 Okay

Omayma

25 Jun, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Bad beach - old furniture- bad room service Pool floor is disaster for foot Animation team is very great and so much variety for food very great that it

Stayed 3 nights in Jun 2023

2/10 Terrible

boula

3 Jul, 2023

Disliked: Cleanliness, staff & service

Food quality was very poor. Dirty swimming pool due to vomiting kids .

Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

25 Dec, 2023

Liked: Cleanliness, staff & service, room comfort

So much to do, great for a family week in the sun!

Staff here are so friendly and helpful. The rooms are a little tired and basic but had everything we needed. The water slide park was fantastic and we used it everyday. The fun fair rides and arcade are also great, an extra cost but reasonable. There was a great variety of food in the various restaurants although the rules around the a la carte bookings were not clear with different people saying different things. The animation team and activities were great fun and provided variety for us all. Amazing being able to dive from the other hotel and see such great coral and fish. Weather was gorgeous, especially coming from winter in the UK!

Stayed 7 nights in Dec 2023

10/10 Excellent

Abbygail

19 Dec, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city.

Stayed 9 nights in Dec 2023

10/10 Excellent

Moustafa

31 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An interesting destination especially for kids with lots of activities to do (e.g. Aqua Parks, Amusement Parks, Wave Pool, Video Games, etc.) My only concern is that the amusement parks and video games are against extra charge.

Stayed 3 nights in Aug 2025

8/10 Good

Dan

20 Jun, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in May 2025

10/10 Excellent

raphael

15 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Super hôtel. Grande piscine de la place pour tout le monde pour les transats c’est très agréable. Coté mer c’est génial de manger avec la vue sur mer. La chambre était vieillotte mais propre dans l’ensemble. Le personnel très serviable et gentil. Le buffet était varié chaque jour mais le plus pour nous a été le barbecue à chaque repas. Poisson frais grillés viandes grillées. À 40 min du centre de hurghada

Stayed 7 nights in May 2025

10/10 Excellent

yasemin

11 Jun, 2025

Stayed 3 nights in May 2025

8/10 Good

Nada Saleh

3 May, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Apr 2025

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