Premier Inn, Hurstpierpoint hotels

"Amazing staff from the moment you enter the front door of the hotel. Our bags were taken up to our room and the check in staff were so helpful. Will definitely stay there again."

"The room was fine, but the breakfast times were very early, finishing by 09:30, which is odd when you can then check out any time till midday."

"Great location virtually inside the airport. A few minutes walk from our room to the terminal. Large bathroom, comfortable bed. Bar food was just so so, but there’s a very nice breakfast spread available."

"Amazing breakfast, great selection!!!"

"Whenever I book using expedia I almost always get the room that nobody wants, the one next to the high traffic door, the elevator, or the ice machine area. It seems to be a pattern and I suspect it is because I use the expedia app to do so because it is always mentioned when I check in. The staff will almost always say " booked with expedia?" We have a ok time there. Ate at the hotel, service was slow, could see the restaurant manager having a bit of chat to one of the servers, it was obvious not a good one. Food was not great and they over charged me for food I did not have. Manager got it fixed and also deleted the service charge. Used the shuttle to and from the Gatwick airport. Was seamless."

"Great location"

"Clean, but very small rooms. Ideal for a single night at the airport. "

"For the price you pay it’s not up to standard. You are better off going to the travel lodge over the road. Only good thing about the stay was breakfast and where the hotel is. Other than that, I wouldn’t stay here again. Had to be moved rooms due to the filth that was in the room. If you’re staying on the first floor all you can hear is people above. Cleaners and manager need a talking too. The head board was thick with dust and there’s only one thing splattered on that head board, it’s disgusting. I’ll be contacting head office. Not acceptable."

"Room was clean and adequate for my one night stay. Shower worked great as did the air con. Staff were excellent on my early arrival allowing me to check in early fir very reasonable cost. "