Balcony

Reviews of Deccan Serai

3 out of 5
Deccan Serai
Sy #82 & 84, Raheja Mindspace, Hitech City, Hyderabad

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Pearl Pratim

Travelled with family
Disliked: Amenities
Room service is not up to the mark. Restaurant staff are very good
Stayed 2 nights in Apr 2024

6/10 Okay

Pearl Pratim

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good value for money
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad not the value for money
Technically can’t give less than one. No towels, dark rooms with no windows, rooms are not clean very old hotel. It is not the value for money.
Stayed 1 night in Dec 2023

10/10 Excellent

Suman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and very clean maintenance and great service . Keep it up.
Stayed 2 nights in Sep 2023

8/10 Good

Kiran, Chicago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Though it's right on the busy street, I am glad my sleep wasn't disturbed much. Clean everywhere, almost competed with big brands, but clearly lacks many features big chains offers. But worth the money, overall happy for the money I paid
Stayed 4 nights in Feb 2020
Response from Satya on 25 Feb,2020
Dear guest, warm greetings from Hotel Deccan Serai, Hyderabad! Please accept our sincere appreciation to have received such positive feedback. Deccan Serai takes pride on providing excellent service and exceeding guest expectations. We have taken note that you really enjoyed your stay with us and we look forward to hosting you again once again thank you. Warm regards Team Deccan Serai

10/10 Excellent

Adish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from satya on 5 Dec,2019
Dear Sir Thank your for your review

6/10 Okay

Himanshu

Liked: Cleanliness
Not sure why this is rated 3*. The rooms are very average. The room which I was offered, I could not open the window as there was apartment just adjoining the hotel. Not much food choice around this hotel.
Stayed 4 nights in Oct 2019
Response from Deccan Serai on 7 Oct,2019
Dear Sir , We sincere regret for the inconvenience caused to you ,we do have the rooms which are facing road side as well and we will be assigning the rooms as per travelers preference. Thank you for your review

10/10 Excellent

Verified traveller

Stayed 9 nights in Sep 2019
Response from Deccan Serai on 7 Oct,2019
Thanks for your review

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019
Response from Guest Relations on 7 Aug,2019
Dear Sir, Greetings from Hotel Deccan Serai , Hyderabad ! We thank you for staying with us during your recent visit to Hyderabad and for your valuable feedback. We regret the inconvenience caused to you during your stay. While we take utmost care to ensure a comfortable stay to our Guest, sometimes things go wrong. I sincerely hope that you shall take this experience as one off incident and shall not lose faith in us. Looking for to welcome you in our hotel & a wonderful experience with us

8/10 Good

SANJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Satya on 7 Mar,2019
Dear Guest , Thank you for your review .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Satya on 5 Feb,2019
Dear Guest, Greetings from Hotel Deccan Serai, Hyderabad!!!! Thank you for taking out time to share the valuable feedback of your stay at the Deccan Serai, Hyderabad I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the efforts we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in HYDERABAD. Kind Regards. Satya Guest Relations

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills, reasonably priced, clean rooms great for short business stays.
Stayed 1 night in Dec 2018
Response from Satya on 2 Jan,2019
Dear Guest , Greetings from Hotel Deccan Serai, Hyderabad!!!! We thank you for staying with us during your recent visit to Hyderabad. My team and I are truly delighted to know that our services and product is as per your expectations We sincerely await the opportunity to welcome you back to our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Food is too expensive for the potion size. Good location for people staying in hitec. Accessibility is easy too
Stayed 1 night in Nov 2018
Response from Satya on 2 Dec,2018
Dear Guest, Greetings from Hotel Deccan Serai, Hyderabad!!!! Thank you for taking out time to share the valuable feedback of your stay. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the efforts we put in. I have shared your concern regarding Pricing about the food to the concern department and we are working on it. We are looking forward to your return soon again to what we hope is now your home in HYDERABAD.

8/10 Good

Satyam

It was good with nice breakfast.
Stayed 2 nights in Nov 2018
Response from Satya on 2 Dec,2018
Dear Guest, Greetings from Hotel Deccan Serai, Hyderabad!!!! Thank you for taking out time to share the valuable feedback of your stay. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the efforts we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in HYDERABAD.

10/10 Excellent

Manoj, Mumbai,India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel,Good Staff and very near to working location. Our good wishes and Will revisit.
Stayed 3 nights in Oct 2018
Response from Satya on 31 Oct,2018
Dear Guest , Greetings from Hotel Deccan Serai, Hyderabad!!!! We thank you for staying with us during your recent visit to Hyderabad. My team and I are truly delighted to know that our services and product is as per your expectations. Patrons like you encourage us more to continue the good work to make our Guests stay comfortable and memorable. We sincerely await the opportunity to welcome you back to our hotel. Warm regards, Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money. Comfortable for business
Comfortable business stay. Great value for the money in the neighborhood. Approach roads are in a tate of despair.

4/10 Poor

Anil kumar

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Raja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
It was very comfortable. Food was excellent.