Hotels near Ice Palace

"Clean and comfortable beds"

"Dated room,uncomfortable bed and pillows that had stuffing in them which were awful . "

"Overall our stay was comfortable. Hoever, many things are outdated in the rooms and the cleaning job was atrocious! Hair in the bed and on the pillows, greasy hand and head prints on the headboard, lightbulbs burned out, loose table legs, shower curtain ripped, toilet filthy, bedding looked slept in and unchanged, fridge freezer not defrosted and generally just unsatisfactory cleaning done in the room. More thorough inspections should be done after cleaning the room to ensure customer satisfaction as it appears staff are untrained, lazy and/or cut corners....unacceptable in this industry!!"

"I wanted to put 4 stars overall not 3 sorry."

"We had a great stay here as always Hyatt never disappoints, such an excellent hotel, breakfast, amenities and wonderful staff, a family- favorite indeed! My daughter was so touched and happy by the welcome surprise she received as we checked in - thanks for your amazing hospitality Gilian! Easy communication with the hotel. Smooth check in/ check out process (Thanks Gilian&Shae!). See you nxt time!"

"very clean and quiet to stay there"

"Everything was excellent here at Comfort Inn West. Checking inn was easy peasy. The room was clean and comfortable. The bed was very comfy and I sleep like a baby. The shower /bath area was clean, water had enough pressure, was a good stay! Checkout was very simple as well."

"The staff are always so helpful to make sure I get a room on the first floor as I am claustrophobic. "

"Wish there was the other options for breakfast like they didn't have any hash browns or like hash brown Patty things or waffles pancakes were horrible. Tastes like a box of batter from the machine. Overall it wasn't horrible. I didn't starve. Just wish it was different. Hot tub was fantastic and our rooms were great and the staff were great. Overall I would definitely be back"