Indoor pool, seasonal outdoor pool
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Reviews of Hotel Miranda

3 out of 5
Hotel Miranda
45, Jungnicheon-ro 115beon-gil, Icheon, Gyeonggi

Reviews

6.2
Rating 10 - Excellent. 30 out of 251 reviews" "
Rating 8 - Good. 69 out of 251 reviews" "
Rating 6 - Okay. 71 out of 251 reviews" "
Rating 4 - Poor. 46 out of 251 reviews" "
Rating 2 - Terrible. 35 out of 251 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

JINSUNG

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Good facilities but not managed well. Staff doesn't know how to respond in banner.

4/10 Poor

SEONG KI

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Keithley

Travelled with group
Disliked: Property conditions & facilities
The way this hotel is advertised on Expedia is a 3 star stay. This hotel is a 1-1.5 stars at best. To be quite frank this hotel is outdated, dirty and the room I was assigned showed its age. The bathroom itself was enough for me to check in and check right back out. The beds seemed clean, but I had a twin and my friend was given a full size which again was advertised as 2 doubles when I booked, the front desk barely spoke to me at check in and just handed me an old key card. This hotel desperately needs a renovation from the ground up- also, the pool they advertise, NOT in commission. Do not always believe the advertised pictures.
Stayed 1 night in Jun 2023

2/10 Terrible

Gary

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The property was in great disrepair. Room was very dirty including windows, bathroom (cracks, dirt, hair), broken closet doors. Outside the pool was dry and in disrepair, and even the flags flying were tattered and torn to shreds. This property needs some work to live up to its online pictures. After seeing the room, we booked a different hotel and checked out.
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

8/10 Good

Mina, busan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great price for what we got. The outside of the building looked old but the rooms were nice
Stayed 1 night in Oct 2019

6/10 Okay

jinsun

Liked: Room comfort
Disliked: Staff & service
Good location only
The hotel is very old and needs refurbishment and staff isnt very helpful. Room was too hot to sleep and we end up got another room which was little bit better. But there are so many things to do around area. We went water park and spa in the hotel and went to market that there are so much things to eat.. I would go back to the spa but not the hotel... just too old and not very clean unfortunately.
Stayed 2 nights in Jan 2019
Response from JOON on 7 Feb,2019
Dear JinSun Thank you for your review of the Miranda Hotel. Your feedback will help us improve our service. Our sincere apolgies for failing to meet your expectation, especailly for the room temperature. It is great to be located in Icheon , some the best shopping at Lotte outlet , restaurants and bars near the hotel that Icheon has to offer. Our spa team will greatly appreciate your words that you would re-visit the Spa-plus in future. Front office team will also do their best to make up for old facilities and cleanness. Safe travels and we look forward to welcoming you back again soon. Thank you. Director of rooms.

4/10 Poor

Brendon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff but overall not worth it.
This is the third time I've stayed at this hotel, but not by choice. Unfortunately it is the only hotel in this city that is not a "love hotel". I have stayed at much nicer places for less money. The rooms are well used, with the bathroom even worse. It seems they may be trying to renovate some of the rooms but does it have to happen at 10pm? This time the shower in my room only had hot water if it was turned to full hot, otherwise it was cold, and the water pressure was terrible; a trickle at best. And avoid their breakfast buffet unless you like your eggs and bacon raw and feel like paying 22000 won for the privilege. Very disappointed in my experience here. I didn't complain to the front desk about the bathroom issue because I didn't want to be "that foreigner", thinking that maybe these conditions are what pass for acceptable here. But when I got the bill for the breakfast for 22000 won where I only had toast, that was the straw that broke this camel's back.
Stayed 4 nights in Oct 2018
Response from JOON on 31 Oct,2018
Dear Brendon Thank you for your review of the Miranda Hotel As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the stay with us, especially for bathroom and breakfast. I have investigated on what was wrong with the shower and the water pressure and two issues have been resolved respectively. I am sorry to say that as we provide the guest with buffet for breakfast, no matter what the guest eats, the price for breakfast would be same. I, however, would discuss with the related department if we could prepare the al carte menu for breakfast such as toast. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Icheon. Sincerely, Director of rooms.

2/10 Terrible

Thomas, Icheon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the rats running behind the false wall kept me awake during my stay, also the carpet was stained like a painters radio and made my shoes stick to the floor. the pillows smelled of fish making me dream that I was a fisherman on the deadliest catch. The breakfast which is included in the price of the stay doesn't actually exist, don't believe the hype. the bowling alley is used exclusively by the locals... but its an experience... at least you will have a story to tell!!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great value for money.
Business stay - much cheaper alternative to other hotels in the area. Very good value for money.

6/10 Okay

Verified traveller

Good hotel
Hotel had good charm. Good location with a lot to do around near.
Stayed 1 night in Feb 2018

6/10 Okay

Alan Stephen

Liked: Cleanliness
Disliked: Staff & service, room comfort
Time to improve
Korean style room great BUT temperature way too hot and could not be controlled . Hard pillows with no alternatives . Meant to have " no smoking" room , but floor reeked of cigarette smoke as soon as we exited lifts . Sad that very little ( if any) improvements to Miranda have been made since my last stay over a decade ago . Great City with incredible Ceramic heritage - please can the owners upgrade or improve . Celadon and ceramic lovers the world over come here and deserve a higher standard - with a little effort and determination can be done .

8/10 Good

Pedro KO, korea

Liked: Room comfort
Normal Motel.
not too bad, not too good. its soso

6/10 Okay

Pui Kwan, Hong Kong

Disliked: Staff & service
Bad experience
The hotel staff has poor English and were impolite. They were not helpful as well.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not a hotel for international travellers
Strange hotel. Some staff could try smiling and being a little more interested in looking after their guests. English TV is limited to films shown on Korean channels, it is not even possible to view CNN or BBC World. Air conditioning, despite having a controller in the room is controlled from somewhere else. In the morning when waking up it could be set to any value, one morning was 34 degress!!! It was not possible to set to cool. Overall disappointing.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Verified traveller

Liked: Room comfort
hotel ranked 3 stars
The hotel room is OK but the reception desk is not helpful and did not want to tell me where to go to bus terminal. This unhelpfulness is actually reflected on its website that you can see nothing about the airport bus route between airport and hotel and I had emptied my pocket by spending 380000Won to get there by taxi. Since the hotel had been refurbished in 2008, the electric sockets and the carpet were worn out although it looks clean and I understood why such a big hotel with so many facilities rated only 3 stars

4/10 Poor

Chuen Ho, Hong Kong

Disliked: Room comfort
Not bad, but not recommended
The hotel is old and the staff are cooperative. The location is within walking distance from Icheon Bus Terminal. The cleaning condition is acceptable but not in good standard. The limited free services, included few free TV programme, charged wifi ... I stayed in traditional room (No bed), the temperature control was not function, even though I asked to concierge to lower temperature. The room was too hot to sleep.

8/10 Good

Belinda , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shops buses taxis
Enjoyed the hotel good food good service beautiful country

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Verified traveller

good hotel
good to stay and location

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
doesn't worth of the money
with the same amount of money, you can stay in a much better hotel in Seoul which is just 1 hour away. I picked this hotel just because it is closer to the skiing resort and not far away from Seoul. Next time I would just stay in Seoul and take the free shuttle bus to ski.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
walkable distance to World Ceramic Center
Room was clean, comfortable. Overall, hotel was adequate, but over-priced.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice ondol room
Room is nice With transitional kirean spa service nearby

2/10 Terrible

WL

Disliked: Staff & service, room comfort
located in obscure location
The staff gave us a smoking room though it has been stated in our hotel booking for a non-smoking room. The staff was also quite rude to us when we requested to change to non-smoking room, and didn't attend to our request for some air refresheners to be sprayed in the room. She also told us that she doesn't know where yangji pine resort is even though it is one of the main reasons guests stay in this hotel.

8/10 Good

Rose, New Zealand

Liked: Room comfort
On site spa very special
On site water spa was amazing-hot pools, cold pools, saunas etc. Hotel would have great appeal for families with its Thomas the Tank engine theme in the lobby.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Needs Improvement
The air conditioning of the hotel needs improvement. During my stay in September the weather was very hot and the air conditioning was not able to bring the room temperature down to a convenient level. This time it was very cold outside and the air conditioning heated up the room to a very high temperature so that I had to open the window to bring the temperature down. In summary the air conditioning seems not to work appropriately.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel but with good maintainence.
The hotel is a little bit old, but still with good maintainence. the service is good as other Korean hotels.

2/10 Terrible

SUNTAEK

Travelled with family
Disliked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Jiyong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

jongchul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

JAE HONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Jinwook

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Min Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악의 호텔
객실에 티슈 없는 호텔은 처음이네요
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
요금 적당하고 방 넓고 깔끔해서 좋았음. 시설이 낡아도 관리가 잘되어 괜찮다고 생각하며, 다만 도어 방음이 잘 안되는게 아쉬움
Stayed 1 night in Sep 2023

6/10 Okay

Seung Hyun

Travelled with family
Stayed 1 night in Jul 2023

10/10 Excellent

Jaesoon

Stayed 2 nights in Jun 2023

2/10 Terrible

alessandro

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

WONHYEOK

Stayed 1 night in Feb 2023

10/10 Excellent

Seong Chul

Stayed 1 night in Dec 2022

10/10 Excellent

JAE IL

Stayed 4 nights in Nov 2022

2/10 Terrible

hanyoung

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

FUTOSHI

Business traveller
OK
Stayed 3 nights in Aug 2022

6/10 Okay

Joonnyeong

Stayed 1 night in Aug 2022

6/10 Okay

JeongBon

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

jin hee

Business traveller
Liked: Room comfort
Disliked: Staff & service
너무 오래된 호텔이라 칙칙함과 냄새는 조금 났지만 교통이 좋아서 선택하게된 숙소입니다 프론트에 안내해 주는 여직원의 머리와 복장이 불량했고,티비가 안나와서 콜을 했더니 결국 오지 않더라구요 덕분에 일찍 취침했습니다
Stayed 3 nights in Aug 2022

4/10 Poor

dowan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
우선 낡은건 이해할 수 있지만 관리가 정말 너무 안되어있습니다. 화장실이랑 객실사이에 유리창은 거기서 무슨 짓을 했는지 손바닥 자국이 많이 나있고 너무 더러웠습니다. 화장실 슬라이딩 도어도 고장나서 닫히지않고 활짝 열려버리고 침대 매트리스도 진짜 너무 심한 상태.. 에어컨도 내 마음대로 온도 조절할 수 없고 중앙냉방식이라 하고 객실내 커튼, 바닥 먼지가 먼지가.....
Stayed 1 night in Aug 2022