Beach nearby, white sand
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Reviews of Hotel Itapemar

3.5 out of 5
Hotel Itapemar
Avenida Pedro de Paula Morais, 341, Ilhabela, SP

Reviews

9.0

Wonderful

Rating 10 - Excellent. 123 out of 196 reviews" "
Rating 8 - Good. 54 out of 196 reviews" "
Rating 6 - Okay. 12 out of 196 reviews" "
Rating 4 - Poor. 4 out of 196 reviews" "
Rating 2 - Terrible. 3 out of 196 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach and center of town
Stayed 1 night in Apr 2022

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service
Great location and very beautiful setup. The food was excellent
Stayed 7 nights in Nov 2021

8/10 Good

Mauricio Orlando, Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms should be more illuminated and also have smart TVs according to the times, for a better entertainment system since it has few and boring channels, the internet in the restaurant did not exist. The staff as always very friendly and the food of a very good quality.
Stayed 6 nights in Oct 2021

4/10 Poor

Juan, San Francisco, California

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place and, the location is prime. However, we did not have a very good experience with the personal working at reception area from start-to-finish. One last thing, the WI-FI is just terrible. Everything else is magnificent.. e.g Spa, pool area, restaurant, Beach access, etc.
Stayed 2 nights in Dec 2020
Response from Simone on 22 Jan,2021
Thanks for your return

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2020
Response from simone on 20 Sept,2020
obrigada

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Jack, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service exceeded my expectations. I was already drawn to this hotel from the Expedia photos, but I think they truly undersell it. The staff is extremely friendly and accommodating. They helped us book an island jeep/boat tour, gave us local food recommendations, and allowed us a late checkout at no charge so we could spend a few extra hours on Ilhabela. Would definitely recommend!
Stayed 2 nights in Nov 2019
Response from Simone on 14 Jan,2020
Thanks a lot

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Wonderful view of the water and boats. Very peaceful.
Stayed 6 nights in Jun 2019

10/10 Excellent

Frederico Sergio, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Ilha Bela
The stay was awesome. Staff were very friendly, especially Salvatore at front desk. A great hotel to stay in Ilha Bela. Breakfast was great too..

10/10 Excellent

G Brent, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel -- great staff
Our first four nights were in an upper level room built right into the rocks. Fantastic view and the complimentary champagne & snacks every evening were a pleasant surprise. We experienced a medical problem while there an the staff were great getting us a couple extra nights in their "fully booked" hotel. Lined us up with a good doctor and looked after us with great concern. Everything turned out fine. Super place.

8/10 Good

eamonn, oz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to centro, great pool
Very well run hotel. Great big pool area, nice food. Definately would recommend it.

8/10 Good

Frank, customer need

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fernando at the front desk provided fantastic customer service. He speaks English well and he takes care of every customer request quickly, efficiently and with a smile.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Breakfast was ok as compared to other hotels I stayed. I liked the flan.

10/10 Excellent

CARLOS, SAO PAULO

Liked: Cleanliness, staff & service, amenities
Nota 10!
Stayed 2 nights in Feb 2024

10/10 Excellent

Rosineia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

walter jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para voltar muitas vezes!
Adoravel! Nosso favorito na Ilhabela, também por sua localização.
Stayed 5 nights in Jan 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso hotel, quarto aconchegante, café da manhã maravilhoso e excelente localização!
Stayed 2 nights in Dec 2023

8/10 Good

Stavros

Stayed 1 night in Jul 2023

10/10 Excellent

Vilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Dante

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

vitor m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Bruno C

Liked: Cleanliness, property conditions & facilities, room comfort
No geral a estadia foi bom, hotel antigo mas com acomodações em bom estado. Atendimento na recepção um pouco ríspido e sem muita cordialidade. Café da manhã muito bom, com muita variedade. Atendimento na área da praia e piscina foi bom, com funcionários bastante solícitos. Piscina muito gostosa. No geral foi uma boa experiência, pecando apenas no atendimento na recepção e o banheiro do quarto exalava um pouco de cheiro de esgoto.
Stayed 1 night in Jan 2023

10/10 Excellent

Glaucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verdadeiro descanso
A experiência foi a melhor possível, primeiro hotel que vou que é realmente pet friendly. Você pode ir à piscina com o pet, tem local externo para tomar café da manhã com o pet e em caso de chuva há um lugar separado para isso. Fora a tranquilidade, mesmo o hotel sendo tão próximo da vila. A comida do restaurante é muito boa. Fomos muito bem atendidos por todos do hotel. Com certeza voltaria.
Stayed 7 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from simone on 16 Dec,2022
obrigada

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022
Response from simone on 16 Dec,2022
obrigada

8/10 Good

João Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção de estadia na Ilhabela
A estrutura do Hotel é excelente e com bela decoração. A área do Spa é bem montada e coroada pela agradável piscina climatizada. Existem pequenos detalhes que podem ser melhorados, como deixar o rejunte do piso do banheiro branquinho e revisar as torneiras para tornar mais leve o abrir e fechar. Indico o Hotel.
Stayed 2 nights in Jun 2022

8/10 Good

Antonio

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Marcelo Roberti

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

10/10 Excellent

Ovimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foram dias maravilhosos! Adoramos o atendimento e a estrutura do hotel! Estava tudo excelente!
Stayed 6 nights in Jan 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

2/10 Terrible

Mariana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lamentablemente dejé en la caja, fuerte el dinero y entregue la, habitación una hora, antes del checkout. Permanecí en el lobby y a la, hora, aparecieron dos funcionarios de limpieza con mi monedero. Tenía las llaves, pero me robaron 700 dólares. Obvio vino la Policía, pero ellos negaron todo. Y el dueño del hotel decía, que nunca había pasado. Pero me pasó, No. Voy a ser tan mala, persona, de pretender q dos trabajadores me regalaran esa suma. Lamentable. Mucho cuidado con dejar cosas en la, caja, fuerte. Ellos tienen forma de abrirla. X algo aprecio monedero una hora, después y vacío.
Stayed 3 nights in Dec 2021

8/10 Good

Jonas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Adelina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar, muy buen servicio, el lugar muy tranquilo y la ubicación excelente
Stayed 3 nights in Dec 2021

10/10 Excellent

Wagner José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel.
Estadia incrível. Quarto muito confortável, roupas de cama e banho novos e de alta qualidade. Café da manhã muito farto e variado. Piscinas externa e interna aquecida muito bem cuidadas. Por ser de frente para praia, o visual da natureza é estonteante. Valeu muito a pena a hospedagem. A distância do centro histórico (700m) permite chegar na caminhada, de forma que só usamos o carro na hora de partir.
Stayed 3 nights in Dec 2021

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Marcia S F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 5 nights in Nov 2021

8/10 Good

Renato

Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Francisco Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021

10/10 Excellent

Marcos Vinicius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência Excelente
Se hospedar no Itapemar é simplesmente excelente. A localização é privilegiada, próxima ao centro histórico permite fácil acesso aos bares para entretenimento do final da tarde ao fim da noite. O hotel recebe passageiros com PET e prestam excelente estrutura, sem contar que os funcionários são extremamente atenciosos com nossos animais.
Stayed 8 nights in Oct 2021

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo!
Stayed 3 nights in Oct 2021

10/10 Excellent

Silvio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Marcelo R Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa,desde a recepção até os atendentes do café da manhã ,do setor da praia todos muitos solícitos. Quarto confortável e bem amplo.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar do hotel, de frente pro mar
Praia de fronte ao hotel
Vista café Da manhã
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from Simone on 23 May,2021
obrigada

10/10 Excellent

MAURICIO B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Simone on 19 Feb,2021
obrigada