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Best Western Inverness Palace Hotel & Spa
4.0 star property

Upscale Victorian hotel, walk to Inverness Castle

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Best Western Inverness Palace Hotel & Spa

Photo gallery for Best Western Inverness Palace Hotel & Spa

Indoor pool
Front of property
Desk, laptop workspace, blackout curtains, iron/ironing board
Restaurant
Reception

Overview of Best Western Inverness Palace Hotel & Spa

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Popular LocationInverness Cathedral3 min walk
  • Popular LocationVictorian Market6 min walk
  • Popular LocationInverness Castle9 min walk
  • AirportInverness (INV)22 min drive
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Room options

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Single Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 1
  • 1 Single Bed

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Day bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Executive Room, 2 Single Beds, Non Smoking, View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Day bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Family Room, 2 Double Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Inverness

Located on the riverwalk, Best Western Inverness Palace Hotel & Spa is in Inverness City Centre, a neighbourhood in Inverness. The area's natural beauty can be seen at Merkinch Local Nature Reserve and Merkinch Local Nature Reserve, while Eden Court Theatre and Inverness Museum and Art Gallery are cultural highlights. Inverness Botanic Gardens and Wildwoodz Paintball and Lasertag Park are also worth visiting.

What's nearby

  • Inverness Cathedral - 3 min walk
  • Inverness Visit Scotland Information Centre - 4 min walk
  • Eden Court Theatre - 6 min walk
  • Victorian Market - 6 min walk
  • Inverness Castle - 9 min walk

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 22 min drive

Restaurants

  • McDonald's - 4 min walk
  • Johnny Foxes - 2 min walk
  • Number 27 - 5 min walk
  • Zizzi - 2 min walk
  • Caledonian - 4 min walk

About this property

Best Western Inverness Palace Hotel & Spa

Upscale eco-certified hotel located in Inverness City Centre
Near Inverness Castle, Best Western Inverness Palace Hotel & Spa provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Indulge in a massage, aromatherapy and a facial at Sleeping Beauty Spa, the on-site spa. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A front desk safe, a computer station and a 24-hour front desk
  • Guest reviews give top marks for the location
Room features
All 110 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Baby baths and free infant beds
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends; GBP 17.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.95 for adults and from GBP 17.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

Does Best Western Inverness Palace Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Best Western Inverness Palace Hotel & Spa?

As of 19 Apr,2024, prices found for a 1-night stay for 2 adults at Best Western Inverness Palace Hotel & Spa on 21 Apr,2024 start from S$204.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Inverness Palace Hotel & Spa pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Inverness Palace Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Best Western Inverness Palace Hotel & Spa?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Inverness Palace Hotel & Spa?

Checkout is at 11 AM.

Where is Best Western Inverness Palace Hotel & Spa located?

Located in Inverness City Centre, this spa hotel is steps away from Inverness Museum and Art Gallery and Inverness Castle. Inverness Cathedral and Inverness Visit Scotland Information Centre are also within 5 minutes. Inverness Station is 11 minutes by foot.

Best Western Inverness Palace Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 398 out of 834 reviews" "
Rating 8 - Good. 275 out of 834 reviews" "
Rating 6 - Okay. 97 out of 834 reviews" "
Rating 4 - Poor. 50 out of 834 reviews" "
Rating 2 - Terrible. 14 out of 834 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful room with lovely view into the river and castle. Very convenient to downtown restaurants and shopping. Highly recommend!!
Stayed 2 nights in Apr 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated for what we can to do.
Stayed 1 night in Feb 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Kathleen

Stayed 3 nights in Jan 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shops and restaurants Dislikes, bed was extremely hard and car parking is limited, I only got parked in the car park once in a 4 night stay
Stayed 4 nights in Jan 2024

10/10 Excellent

mrs joyce

Liked: Staff & service, amenities, property conditions & facilities
The staff were very helpful, including reception and bistro. I left some utems in my room on departure and they posted them to me with no fuss. Can't them enpough
Stayed 3 nights in Jan 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Callum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Booked here because of the pool and sauna. They were great, but the hotel itself was just as good. Lovely interior and friendly, helpful staff. Would recommend!!
Stayed 1 night in Jan 2024

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely staff who were very helpful
Stayed 1 night in Jan 2024