Exterior

Reviews of Hyatt Place Iowa City Downtown

3 out of 5
Hyatt Place Iowa City Downtown
255 E Court St, Iowa City, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1003 reviews" "
Rating 8 - Good. 241 out of 1003 reviews" "
Rating 6 - Okay. 71 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marcelo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Noelle M. - Front Desk Supervisor on 30 Apr,2024
Thank you for visiting, Marcelo. We hope your journey brings you back this way soon.

10/10 Excellent

Orol

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was full but other than that it was good !
Stayed 1 night in Apr 2024
Response from Noelle M. - Front Desk Supervisor on 30 Apr,2024
It was nice having you here this weekend! Thank you for understanding about parking. The garage onsite is limited and I'm glad you found space in one of the many local alternatives.

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very nice.
Stayed 1 night in Apr 2024
Response from Noelle M. - Front Desk Supervisor on 30 Apr,2024
Thank you for staying with us Alexandria! Our breakfast is very tasty (I'm a fan of the yoghurt and berries myself). Come back and tuck in anytime.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a very modern hotel within easy walking distance of campus and night spots. Excellent breakfast and convenient parking.
Stayed 1 night in Apr 2024
Response from Noelle M. - Front Desk Supervisor on 30 Apr,2024
Thank you for taking the time to leave us a review John! Our location is often praised for it's proximity to local night life and I am glad you took advantage in that. Come back and see us soon.

10/10 Excellent

Anthony

The room was so nice and clean and the breakfast area was clean and food was good
Stayed 2 nights in Apr 2024
Response from N. McVey - Front Desk Supervisor on 25 Apr,2024
Anthony we are so happy that you had such a great stay! The breakfast is indeed quite tasty and I hope you get to enjoy it again soon.

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
It was good! One front person was kind of unfriendly and seemed annoyed when we asked for directions. But otherwise it was a great stay!
Stayed 3 nights in Apr 2024
Response from N. McVey - Front Desk Supervisor on 21 Apr,2024
Thank you for staying with us Jennifer! Our front desk is usually the pinnacle of courteous service and quick to provide directions to all manner of places so I will be sure to provide any needed coaching so that is reflected in your return stay.

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helped me with everything
Stayed 2 nights in Apr 2024

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we could have parked there….
Stayed 2 nights in Apr 2024
Response from Hyatt Place Management on 21 Apr,2024
We apologize the parking was full during your stay with us. During busy weekends in Iowa City this tends to happen. We are happy there are many parking alternatives nearby for overflow parking. We look forward to the opportunity to welcome you back to our hotel soon.

10/10 Excellent

Tova

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and secure. Breakfast was a bit lacking in gluten-free options but I’m used to that. Would definitely stay there again.
Stayed 1 night in Mar 2024
Response from Hyatt Place Management on 21 Apr,2024
We look forward to welcoming you back again soon! Thank you for taking the time to review your stay with us.

10/10 Excellent

Lisa, Vernon Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024
Response from Hyatt Place Management on 21 Apr,2024
We agree our location is perfect for enjoying all things Iowa City and the University of Iowa has to offer. We are thrilled our hotel was the perfect place for your stay in Iowa City. We hope to welcome you back soon. Thank you

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel in the area surrounding the campus. 5 minute walk to campus. One of the cleanest hotel rooms I’ve stayed in in years. Nice breakfast, included with hotel stay. Ceiling to floor windows were one of my favorite things.
Stayed 2 nights in Apr 2024
Response from N. McVey - Front Desk Supervisor on 13 Apr,2024
Thank you for choosing to stay with us Kelly! I will definitely pass along your compliments to the staff. If you really like the floor to ceiling windows, be sure to request a room on the 10th floor or below on your next stay.

10/10 Excellent

Beth

Stayed 2 nights in Apr 2024

10/10 Excellent

Delores

Travelled with family
Great location
Stayed 1 night in Apr 2024
Response from N. McVey - Front Desk Supervisor on 13 Apr,2024
It was nice to have you with us Delores! We hope to see you again soon.

10/10 Excellent

Ye, Burnaby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, especially provide the free parking
Stayed 1 night in Apr 2024
Response from N. McVey - Front Desk Supervisor on 13 Apr,2024
Thank you for staying with us Ye. We hope you enjoyed your stay and come back again soon.

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and clean spacious room
Stayed 1 night in Apr 2024
Response from Noelle M. - Front Desk Supervisor on 10 Apr,2024
Thank you for staying with us Erik! Clean and spacious rooms are so nice to relax in when traveling. Come see us again sometime.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. I’m not sure why you’d spend $100 more a night at hotels a mere minute or two walk away!
Stayed 2 nights in Apr 2024
Response from Noelle M. - Front Desk Supervisor on 10 Apr,2024
Thank you for staying with us Joseph! Your comments about the staff will be well received by all. We hope to have you with us again soon.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Noelle M. - Front Desk Supervisor on 10 Apr,2024
Thank you for taking time out of your busy schedule to let us know how we did Tammy! We hope your journey brings you back this way sometime.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to restaurants & shops. Very clean updated property.
Stayed 1 night in Apr 2024
Response from Noelle M. - Front Desk Supervisor on 10 Apr,2024
Thank you Kimberly! We are often praised for our proximity to a variety of things to do so I am glad that you got to do some exploring. I hope you can do that again on your next stay with us.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Noelle M. - Front Desk Supervisor on 10 Apr,2024
Nice having you with us Jason! Come see us again anytime.

10/10 Excellent

DeeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff; very convenient and walkable to the university and places downtown.
Stayed 2 nights in Apr 2024
Response from Noelle M. - Front Desk Supervisor on 10 Apr,2024
Our staff is one of the best around and I am happy you got to experience that DeeAnn! I hope your travels bring you back this way again.

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come again for sure if we are in the area!
Stayed 1 night in Apr 2024
Response from N. McVey - Front Desk Supervisor on 6 Apr,2024
Thank you so much for staying with us Sharon! We will be more than happy to have you back next time you are in the area.

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Staff was great. Breakfast was excellent.
Stayed 4 nights in Feb 2024
Response from N. McVey - Front Desk Supervisor on 6 Apr,2024
We were happy to have you with us Brad! Our staff is top notch and they would be thrilled to have you back again on your next journey.

10/10 Excellent

Delia

Stayed 1 night in Apr 2024
Response from N. McVey - Front Desk Supervisor on 25 Apr,2024
Thank you for staying with us Delia and for taking the time to leave us a review! You will have to swing by and see us again sometime.

10/10 Excellent

Tamika

Stayed 1 night in Mar 2024
Response from Hyatt Place on 21 Apr,2024
Thank you for the 5/5!

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of downtown Iowa City.
Stayed 2 nights in Mar 2024
Response from AGM: Max Herman on 31 Mar,2024
Thank you for the kind words. I am glad to hear you enjoyed your stay! We hope to serve you again soon.

10/10 Excellent

Jinhwa

Stayed 1 night in Mar 2024
Response from Hyatt Place Management on 21 Apr,2024
We are so glad your stay was 5 Stars! Look forward to welcoming you back in the future!

10/10 Excellent

Taniya

Stayed 1 night in Mar 2024
Response from Hyatt Place Management on 21 Apr,2024
Yay! 5 Stars! We are so happy you enjoyed our hotel and Iowa City!

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from N. McVey - Front Desk Supervisor on 2 Apr,2024
Thank you for staying with us Jason! Reach out anytime and let us know how we can make your next stay a perfect one.

10/10 Excellent

Dulcy, Palmyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel. Very clean. Walkable to great restaurants and little shops.
Stayed 1 night in Mar 2024
Response from AGM: Max H. on 31 Mar,2024
Thank you for the kind words! I'm happy you enjoyed your stay and hope to see you again.

6/10 Okay

Valerie

Stayed 2 nights in Mar 2024
Response from Hyatt Place Management on 21 Apr,2024
Thank you for taking the time to rate your stay with us. We hope to welcome you back in the near future.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for admitted student day. Usually stay in Coralville during visits and a similarly priced hotel but decided to try hotel closer to campus. Pluses- convenient for campus activities and walkable, clean, friendly staff, heated underground parking which was easy to navigate, and liked all the windows in the specialty room. Did I mention clean? Really appreciated that. Breakfast was a let down compared to other hotel we were used to, (didn’t keep it stocked well, ran out of coffee, hot options and taste disappointing) and size of room also smaller. But all in all, we have already made reservations at this hotel for June during u of I orientation. We found a great breakfast alternative to walk to for future visits (bread garden cafe egg bowl). Didn’t use pool or gym but they were clean and adequate, too.
Stayed 2 nights in Mar 2024
Response from Noelle M. - Front Desk Supervisor on 30 Mar,2024
Thank you for taking the time to leave us such a thorough review Shannon! Most people would have to agree with you that our location and staff CANNOT BE BEAT! My apologies about low stock at breakfast but I imagine that everyone loved it so much that we were prepared to replenish right away. We hope to have you with us again soon.

8/10 Good

Kristi

Travelled with family
Liked: Staff & service
Loved how walkable this hotel location was to restaurants, shopping, and campus buildings. The hotel is a bit dated in general but location was great. Always felt extremely safe in this downtown area near and around the hotel!
Stayed 4 nights in Mar 2024
Response from Noelle M. - Front Desk Supervisor on 30 Mar,2024
Thank you for staying with us Kristi! We are glad to be located where our guests can feel safe while walking about. We hope to see you again sometime.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Noelle M. - Front Desk Supervisor on 30 Mar,2024
Thank you for the review Jason! I hope on your next stay we can turn that 4 into a 5!

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hyatt Place Management on 28 Mar,2024
We are so thrilled you enjoyed your stay with us! We hope to see you back soon!

8/10 Good

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Bed was comfortable, rooms nice and clean. Breakfast was fantastic. Only complaint is the doors to the room slam shut. We kept hearing doors slamming all night and into the morning.
Stayed 1 night in Mar 2024
Response from Noelle M. - Front Desk Supervisor on 29 Mar,2024
Sheena we are so glad that you chose to stay with us! I can definitely address your concerns with our building maintenance department to see what can be done to muffle the sound of the doors before your next stay.

10/10 Excellent

Linda, Lincoln

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great breakfast buffet!
Stayed 2 nights in Mar 2024
Response from Noelle M. - Front Desk Supervisor on 29 Mar,2024
We were glad to have you with us Linda! I like our breakfast too. I hope you tried the yoghurt and berries! If not, you will have to try them on your next visit.

10/10 Excellent

Brian

Stayed 1 night in Mar 2024
Response from N. McVey - Front Desk Supervisor on 13 Apr,2024
Thank you for taking the time to tell us about your experience here Brian! We hope to have you back soon.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The room was large and comfortable. Breakfast was sufficient and desk staff friendly
Stayed 6 nights in Mar 2024
Response from Noelle M. - Front Desk Supervisor on 22 Mar,2024
Thank you for your kind words about the staff Ronald! Our bountiful breakfast leaves many tummies full every morning. We hope you can enjoy it here again soon.

10/10 Excellent

Valerie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy will ample space.
Stayed 1 night in Mar 2024
Response from Noelle M. - Front Desk Supervisor on 22 Mar,2024
Thank you so much Valerie! With unpredictable weather here in Iowa City, an underground heated garage is most helpful. We hope to have you visit again in the future.

10/10 Excellent

MARK

Stayed 1 night in Mar 2024
Response from Noelle M. - Front Desk Supervisor on 10 Apr,2024
Thank you for staying with us Mark! Looks like you had a wonderful and we would love to host you again.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very affordable price. Great room. Comfortable bed & pillows. Big shower. Walkable to yoga, coffee. Cute town. Parking garage is clutch. Thanks !
Stayed 1 night in Mar 2024
Response from Noelle M. - Front Desk Supervisor on 22 Mar,2024
Thank you for staying with us Jordan and sharing some words about your experience! You definitely can't beat this location with all the things to do and places to eat nearby. Come see us again soon.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Noelle M. - Front Desk Supervisor on 22 Mar,2024
Thank you for staying Monica! We hope to have you with us again soon.

10/10 Excellent

Kait

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking underground was easy. Hotel was clean and quiet. Good breakfast and coffee. Pool was clean and had lots of natural light
Stayed 1 night in Mar 2024
Response from N. McVey - Front Desk Supervisor on 14 Mar,2024
Kait thank you for all of your lovely compliments about the hotel! We hope to have you with us again soon.

8/10 Good

Stacy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The parking situation is a bit crazy. The staff has minimal interactions, which can be good and bad. Housecleaning was quick and efficient.
Stayed 3 nights in Mar 2024
Response from N. McVey - Front Desk Supervisor on 13 Mar,2024
Thank you for staying with us Stacy! Please let staff know on your return visit if there is anything you need. We do have a gallery host available 24/7 to help with all of our guests needs.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top notch
Stayed 1 night in Mar 2024
Response from N. McVey - Front Desk Supervisor on 13 Mar,2024
Marcus, thank you for staying with us and getting to experience the awesome staff we have! Come back and visit us again sometime.

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from N. McVey - Front Desk Supervisor on 13 Mar,2024
Raven it was nice to have you with us! We hope your journey brings you this way again.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from N. McVey - Front Desk Supervisor on 13 Mar,2024
Thank you for staying with us Brian! We are glad that we could provide you with a 5 out of 5 experience and hope we can follow that up with another one on your next visit.

10/10 Excellent

Phoebe, Carthage

Stayed 1 night in Mar 2024
Response from Hyatt Place Management on 28 Mar,2024
We appreciate you reviewing your stay with us! We look forward to you visiting us again soon!

8/10 Good

Brett, West Des Moines

Stayed 1 night in Mar 2024
Response from Noelle M. - Front Desk Supervisor on 6 Mar,2024
Thank you for letting us know how we did Brett! Reach out to us after booking your next stay to let us know how we can turn that 4 into a 5.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from N. McVey - Front Desk Supervisor on 3 Mar,2024
Thank you so much for staying with us Jane! We hope you can come back and see us again soon.