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The Banjaran Hotsprings Retreat

Photo gallery for The Banjaran Hotsprings Retreat

Featured image
Outdoor pool
Terrace/patio
Premium bedding, down duvets, minibar, in-room safe
49-inch LCD TV with premium TV channels, Smart TV, DVD player

Overview of The Banjaran Hotsprings Retreat

The Banjaran Hotsprings Retreat

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150

Explore the area

  • Popular LocationSultan Abdul Aziz Recreation Park8 min drive
  • Popular LocationKinta City Shopping Centre8 min drive
  • Popular LocationPerak Stadium9 min drive
  • AirportIpoh (IPH-Sultan Azlan Shah)13 min drive

Choose dates to view prices

About this area

Ipoh

Located in Ipoh, The Banjaran Hotsprings Retreat is near a train station and on a lake. Nam Thean Tong Temple and Kellie's Castle are local landmarks, and travellers looking to shop may want to visit Kinta City Shopping Centre and Angsana. D. R. Seenivasagam Park and Movie Animation Park Studio of Perak are also worth visiting. Take the opportunity to explore the area for water adventures such as rafting and other activities like golfing.

What's nearby

  • Royal Perak Golf Club - 7 min drive
  • Sultan Abdul Aziz Recreation Park - 8 min drive
  • Kinta City Shopping Centre - 8 min drive
  • Perak Stadium - 9 min drive
  • Perak Tong Cave Temple - 11 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 13 min drive

Restaurants

  • Where to eat
  • The Pomelo – Serves breakfast, lunch and dinner daily.
  • Jeffs Cellar – Fine-dining restaurant with a bar. Serves dinner daily. Reservations required.
  • Sky Bar – Open daily. Reservations required.

About this property

The Banjaran Hotsprings Retreat

Adults-only Ipoh hotel in Ulu Kinta with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Other amenities include a health club, a bar/lounge and spa services. All 44 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as premium bedding and down comforters. In-room free WiFi and private gardens are standard, as are LCD TVs with DVD players.
The Banjaran Hotsprings Retreat offers 44 forms of air-conditioned accommodation with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Return airport shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Breakfast available for a fee: MYR 150 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Health club
  • Hot springs
  • Outdoor pool
  • Shopping
  • Yoga classes

Conveniences

  • Free newspapers in reception
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Conference space (430 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs open from 7:00 AM to 7:00 PM
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 49-inch smart TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Garden

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to October 31 2021 (dates subject to change):
  • Fitness facilities
  • Hot springs
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are available for MYR 450.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: MYR 150 per person (approximately)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 450.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts Visa, Mastercard, American Express and Union Pay; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7 AM to 7 PM
Hot springs access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 225 out of 297 reviews
5 - Excellent 76%
Rating 4 - Good. 61 out of 297 reviews
4 - Good 21%
Rating 3 - Okay. 6 out of 297 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 297 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 297 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice and quiet place away from all the busy cities
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing get away place within Malaysia. The rooms are huge and comfortable. There is a in the room jacuzzi and swimming pool and the hot springs and the facilities in the area not just insta-worthy. The staffs are really friendly and helpful too
Stayed 2 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience
Exceptional stay. The location within a geothermal hot springs makes for a truly unique experience. Couldn’t fault our stay, although it is slightly pricing and the service doesn’t quite justify the premium (compared to a cheaper stay at Danna Langkawi where the service was exceptional!). Make sure to enjoy all of the resort, not just the comfortable villas!
Stayed 2 nights in Oct 2020

2/5 Poor

Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
The environment is so beautiful and relaxing
Stayed 1 night in Mar 2020