8/10 Good
Amy
Travelled with family
2 Jun,2024
Liked: Cleanliness, amenities, property conditions & facilities
Hotel appeared to be a bit u restarted for having 3 weddings in town. Pull out bed had no bedding on it or any available in the room. We had to go ask at the front desk for it and it was just sort of “lobbed” at us. When my daughter asked for a couple of pillows as well, she was told by the front desk gal, “I’m busy right now.” She just came back to the room and we got pillows about an hour later.
Check out was at 11:00 and we were running a few minutes behind. We were called at 11:06 am and reminded that checkout was at 11:00 and I just felt that was very unprofessional. I do understand the need to get rooms cleaned but a 15-20 minute grace period wouldn’t be unreasonable in my opinion. 6 minutes was a little quick to call us out in my opinion.
Either way, it was a one and done night as we were in town for a wedding, there really is t any reason that we would end up back in Isanti, MN.
Amy
Stayed 1 night in Jun 2024