Excellence Resorts, Isla Contoy hotels

"My wife and I went here for our 10-year anniversary after enjoying our honeymoon at a Sandals resort in Jamaica. We thought Sandals-Ochi was great, but Excellence Playa Mujeres is in a league of its own. It’s comparable in price to 7-nights at Sandals (not cheap), but worth way more. The entertainment/shows was okay at best (just like Sandals), but everything everything else was 5+ stars! Don’t think twice. Just book it!"

"Great new resort. Loved the swim-up pool rooms. Great staff and experience. "

"Had a great week."

"Very pleased with this resort. Everything went smooth . Excellent service and very clean "

"Beautiful resort and very friendly staff!"

"Beautiful pools and numerous places to eat. I did enjoy the gym and it has everything you need to get a good workout. "

"We stayed in a loft suite and it was one of the most incredible experiences! Definitely recommend upgrading!"

"Excellent service and friendly people, highly recommended "

"From the moment we arrived at the front door, our experience at Majestic Elegance Cancun was nothing short of exceptional. The warm welcome from the reception team set the tone for an unforgettable stay. A special thank you to Benjamin, Rubi, Xiomara, and Misael—as well as many other wonderful staff members—who went above and beyond to make us feel welcomed and cared for. Our room was impeccably clean throughout the stay, and the mini bar was consistently stocked, which we really appreciated. The staff was incredibly attentive, always checking in and ensuring we had everything we needed. The buffet offered a good variety and quality, typical of resort-style dining. But what truly stood out were the specialty restaurants—we dined at the steakhouse and the seafood restaurant, and both were absolutely fantastic. The flavors, presentation, and service exceeded our expectations. I would highly recommend Majestic Elegance Cancun to anyone looking for a relaxing, well-serviced, and beautiful getaway. We are already looking forward to our next visit—we’ll definitely be back soon!"