Search Apart Hotels in Isla Contoy

"This is a truly beautiful resort with outstanding service from all staff. Everything was excellent—the food and drinks, the clean and well-maintained beach and pool, and the comfort throughout the property, from the lounge chairs to the rooms and restaurants. We felt relaxed and well cared for at all times. A special thank-you to JC, our beach and pool server, who made our stay exceptional. His attentiveness, friendliness, and consistency stood out every day, and his service genuinely enhanced our experience more than any other amenity. JC represents the high standard of hospitality at this resort and deserves special recognition. We would absolutely return, and this resort will quickly become a favorite for anyone visiting Isla Mujeres."

"The staff was excellent. The pools and beach beautiful and the rooms spacious and lovely. "

"Amazing hotel. The spa is expensive but it’s very nice. The staff was amazing, the food was pretty good. The rooms were great and the hotel was pretty. It is pretty quiet and doesn’t have many night time activities."

"The hotel was very clean and I really love all the services all employees work very hard"

"Staff was great"

"This resort was a total delight, especially the service from everyone we met. Best family holiday destination. We loved the included buffet meals each day. The great daily shows. The Kids club (thanks Wendy & Alis!). The pool parties, clean beach, New Years show (so awesome!), modern gym, lazy river, grotto bar, excursions, and Expedia perks (thanks David & Mauricio)."

"I read some of the 'zero' stars and I don't think they stayed at the Beloved Playa Mujer. This was the most relaxing vacation ever. Wonderful beach, extremely clean, friendly & helpful staff, great food, entertainment, incredible spa and no kids!"

"We stayed for 1 weeks over Christmas and New Year’s. Overall, it was excellent. Majestic resort chains never disappoint. But, I found Mexican resorts have better service. The staffs are extremely friendly and they do go above and beyond to make you feel welcomed and comfortable. They are all smiling and in great spirit. The place is spotless. When we arrived, the resort was much more quieter. We stayed at the Club 18+ plunged pool section. It has couple of Members Only lounges, an exclusive pool and lots of other things. The resort has 6 a la chart restaurants, 4 of them is based on 1st come 1st serve. French and Japanese need in advance reservations. We went to all restaurants and it was great. The buffet is excellent. I cannot find any flaws or problems. Everyone was friendly and professional. Nobody expects you to tip, you get the exact same service with or without tipping. Our butler Enrique was fantastic and always kept in touch. He made sure we are having a great time and taken care of. Our made Angelica made sure our rooms (we had 2 side by side rooms) are well done and she did do a fantastic job. She even came twice a day. Both fridges were filled daily and we had coffee makers and kettle in both rooms. The rooms are spacious and adequate for 2 adults. The plunge pool was amazing! We would hang out there after lunch. 24/7 room service was awesome. Jose and Raul at the steakhouse were super friendly, funny and professional. We had a great dinner there. "

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