"Extremely happy with our stay at the Sultanhan Hotel. Rooms are big and clean. Fantastic location but by far, what shines the most at this the hotel, is the friendliness of the staff. Definitely a place we will chose again if we come back to Istanbul. The restaurant is also great. "
"Hotel is in good location however very poor guest relations. I have already paid everything except extras via Expedia. At the end they asked for a service charge??? I have never heard from any other hotels at the checkout I have to pay for service charge. I didn’t use any restaurant or bar at the hotel and they asked me to pay for service charge. They force you to wear hat for using the swimming pool which many others never wore any. In all three stars more generous for this hotel!"