Premium bedding, Select Comfort beds, minibar, iron/ironing board
Check availability

Reviews of Grand Konak Hotel

Grand Konak Hotel
Tavanli Çesme Sk. 4, Istanbul, Istanbul

Reviews

6.4
Rating 10 - Excellent. 20 out of 92 reviews" "
Rating 8 - Good. 28 out of 92 reviews" "
Rating 6 - Okay. 15 out of 92 reviews" "
Rating 4 - Poor. 4 out of 92 reviews" "
Rating 2 - Terrible. 25 out of 92 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Omar

Stayed 7 nights in Mar 2023

10/10 Excellent

Ukarma

Stayed 1 night in Feb 2023

8/10 Good

Yevhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Хороший отель, в тихом районе.

10/10 Excellent

Ammar

Business traveller
Liked: Staff & service
The stuf was friendly and the room was good

10/10 Excellent

Youcef

2/10 Terrible

Youcef

2/10 Terrible

Hafizullah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. Bed bugs
Stayed 2 nights in Oct 2022

2/10 Terrible

Imran

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ugly place
Stayed 1 night in Sep 2022

2/10 Terrible

Shakib

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Looks like a family ran business so I didn’t want to leave a bad review but I was disappointed with how they treated my situation. Booked the hotel last minute because it was cheap. Wasn’t expecting much but I woke up to a ton of red marks all over my body from bed bugs. Extremely disappointed that they didn’t do anything about it and brushed it off when I asked for a refund. Would not stay here again.
Stayed 1 night in Sep 2022

6/10 Okay

Gismet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Staff are helpful, speak very little english. Area around Grand Konak is very good, with local shops, bakery's,takeaways close by. Rooms were only cleaned if requested. Only downside was beds had bed bugs and had to request room change only to find that room had bed bugs also. Hotel management unable to relocate us due to all hotels close by were fully booked eventually had to get hold off hotels.com to try and relocate us to another hotel, which I'm still working to resolve a refund for as they were having issues taking payments over the phone.
Stayed 16 nights in Aug 2022

10/10 Excellent

Ahmad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful location I was looking for.The staff are friendly and helpful. Everyone was happy to stay. Save place and I met new friends here and decided to stay my entire trip here. Close to bus, metro, boats,markets, and many historical places. I will come back in this hotel again. Thanks.
Stayed 4 nights in Jul 2022

8/10 Good

MARCOS

Liked: Cleanliness, staff & service
It's central located very near from old areas,, breakfast is good, Staff are very friendly but don't speak English.
Stayed 2 nights in May 2022

2/10 Terrible

jamal

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

2/10 Terrible

Salih

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very dirty hotel his duvet all had dirt and they don’t wash them stay away from it
Stayed 2 nights in Aug 2021

10/10 Excellent

Muneer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service and very helpful staff Would highly recommend 5 star service
Stayed 11 nights in Apr 2021

8/10 Good

Yazan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair enough
Good for business trip
Stayed 2 nights in Feb 2021

10/10 Excellent

Giovanni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Stayed 2 nights in Feb 2021

6/10 Okay

Morsalean

Travelled with family
Liked: Staff & service
Disliked: Amenities
This is a family run business. The brothers are very nice. They run a juice shop across. Very good pomegranate juice.
Stayed 3 nights in Oct 2019
Response from grand konak on 21 Nov,2019
Dear Guest, First of all, thank you very much for your interest in the grand konak hotel. We are very pleased that you are satisfied with your stay. We will be happy to welcome you back to our hotel. Best regards

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What they show in picture is entirely different it’s only catching business from clients I would like to have refund my money it’s totally Froud or cheating it’s not as per Ebookers standard thanks
Stayed 4 nights in Oct 2019
Response from grand konak hotel on 30 Nov,2019
Dear Guest, Thank you for your feedback!

6/10 Okay

Billy, UK

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Looks newly refurbished, however does have squeaky floorboards. Situated in the middle of some old buildings, would be hard to find if you didn't have a sat nav or driver who knew the area. Breakfast is average with limited choice of food. Friendly staff
Stayed 2 nights in Oct 2019
Response from konak hotel on 22 Nov,2019
Dear guest, I would like to thank you for taking the time and for choosing the Grand Konak Hotel for your stay in Istanbul. Your kind words once again inspire us that we are on the right track, since our goal is to provide a better stay for our guests and even exceed their expectations. Good comments like yours are the best tool for us to not only maintain, but also improve quality and service. I am very happy to hear that you enjoyed your stay and we took good care of you. It has been and will always be our pleasure to provide you comfort and welcome you at the Grand Konak Hotel every time you visit Istanbul. Warm gargards,

4/10 Poor

Farid

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2019
Response from grand konak on 10 Oct,2019
Thank you for staying with us Your feedback is very important to us

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from grand konak on 10 Oct,2019
Thank you for staying with us Your feedback is very important to us

2/10 Terrible

Adrienn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Egy hèttel a foglalás előtt írtak egy e-mailt, (kb 2 sorral le tudtak) hogy keressünk másik szállást. Utána már nem is válaszoltak az üzenetre.
Stayed 4 nights in Jun 2023

2/10 Terrible

Berkan

Stayed 2 nights in Mar 2023

2/10 Terrible

Serdar

Stayed 1 night in Feb 2023

8/10 Good

Furkan

Stayed 1 night in Jan 2023

10/10 Excellent

MJGC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que más nos gustó fue la ubicación, está en barrio humilde, barato, ideal para mochileros, el personal siempre atento muy simpáticos. Lo que no nos gustó fue nada, todo está muy bien el desayuno genial.

2/10 Terrible

Saliha

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Das Hotel ist eine Katastrophe. Wir hatten zwei Zimmer gebucht, weil wir mit unseren Kindern dort waren. Es ist einfach nur dreckig, staubig und ekelig zum Glück waren es nur 4 Tage. Klodeckel kaputt, klospülung defekt, Fenster lassen sich nicht öffnen, kein Nachtlicht, kein Servicetelefon, kein 24 Stunden Besetzung der Rezeption. Bei einer Dusche kein Warmwasser, kein Spiegel im Badezimmer. Kein Aufzug wir waren im 2. Obergeschoss. Das Gebäude sehr alt und ungepflegt. Wir sind froh das wir da weg sind nie wieder. Seit dem habe ich kratzen in den Händen und noch an manchen Körperstellen.

6/10 Okay

Mustafa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Orta şeker bi otel
Klozet sifonu çalışmıyordu. Ama Banyo genis ferah, oda geniş ahsap. Isıtma zor oldu klima sıkıntılıydı, yavaş çalışıyordu. Kahvaltısı iyiydi. Çevresi kötü bulundugu sokak tenha ve sesler geliyordu sürekli ortami iyi degildi..
Stayed 1 night in Nov 2022

2/10 Terrible

Ramazan

Stayed 1 night in Oct 2022

8/10 Good

eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
bonne situation personnel agréable et serviable convenable pour des gens peu exigeants
Stayed 7 nights in Oct 2022

8/10 Good

Han

Stayed 1 night in Oct 2022

2/10 Terrible

Fatma

Stayed 2 nights in Sep 2022

6/10 Okay

Axelle Maryse

Travelled with family
Disliked: Staff & service, room comfort
Stayed 17 nights in Aug 2022

2/10 Terrible

Rasim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer sind dermaßen dreckig, dass wir unseren Aufenthalt abgebrochen haben. Es gibt zwar eine Putzfrau, mir ist jedoch bis jetzt unklar, was sie dort macht. Schimmel im Badezimmer, alles verstaubt, alt und stinkt. Die Klimaanlage funktioniert, ist aber auch mit Flecken versehen. Ich würde jedem davon abraten dieses Hotel zu Buchen !!!!
Stayed 2 nights in Jul 2022

2/10 Terrible

Sara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Billederne snyder og ligger i et slumkvarter
Vi skulle afsted 2 voksne og 3 børn og bliver indlogeret på et værelse med 2 enkeltsenge og en dobbeltseng. Det var et mørkt værelse, og der var ikke meget lys. Vandet i bruseren var koldt. Vi mødte nogle danskere til morgenmaden, som fortalte at vandet lige var kommet tilbage efter 2 dages fravær. Billederne har snydt. Det er gammelt og mørkt indvendigt. Ligger i en slumkvarter. Dog var værterne rigtig flinke. Vi blev kun en nat, da det ikke var det, vi havde regnet med.
Stayed 4 nights in Jul 2022

2/10 Terrible

Mohamed

Disliked: Staff & service, amenities, property conditions & facilities
Vieze kamer . Manapulitieve personeel
Stayed 4 nights in Jun 2022

2/10 Terrible

Ahmed

Stayed 7 nights in May 2022

4/10 Poor

Gulbakyt

Stayed 3 nights in May 2022

8/10 Good

hicham

Stayed 5 nights in May 2022

8/10 Good

Muhammed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mükemmel
Resepsiyonda kimse yoktu biraz bekledik onun haricinde odalar gauet ferah temiz iç acıcı fiyatlar bu düzeyde olursa mutlaka tekrardan uğrayacağım bir yer.
Stayed 1 night in May 2022

8/10 Good

Ozkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
çalışanlar çok iyi güleryüzlü eksikler vardı ama gecelik konaklama için yeterli
Stayed 1 night in Mar 2022

6/10 Okay

OUATTARA

Liked: Cleanliness
Stayed 5 nights in Mar 2022

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Kötü
Bileti internetten almıştım. Kahvaltı dahil ücret vermiştim fakat kahvaltı verilmediği söylendi. Televizyon , saçkurutma makinesi gibi aletler bozuktu. Odalar çok hoş kokmuyordu.
Stayed 1 night in Dec 2021

2/10 Terrible

Rihab

Travelled with family
Disliked: Staff & service
Déçue
Arrivés devant l’hôtel fermé , personnel de l’Hotel injoignable. Il parait qu’il est fermé pour travaux. Manque de communication, très déçue
Stayed 4 nights in Oct 2021

2/10 Terrible

Zekeriya

Disliked: Staff & service, property conditions & facilities, room comfort
Berbat
Temizlik kotuydu . Tv çalişmiyordu. Bizden önceki konaklayanlarin kullanilmis pwt bardaklari masanin ustundeydi. Ayrica gene dolapta bizden önceki konaklayanların fantasi duruyor buzluktada malzemeleri vardı. Temizlik vasat. Gece 2 ye kadar gürültü eksik olmadı. Resepsiyonu sokakta ariyorduk. Iki tane ergen otlede.durdukları yok. Güvenlik.sifir.müsterı resepsiyoncuyu ariyor .
Stayed 1 night in Sep 2021

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable !
Excellent hôtel ,très bien situé et personnel d'une grande gentillesse !
Stayed 5 nights in Aug 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Berbat
Geceleri aşırı ses var uyumak zor. İhtiyaç halinde resepsiyonda hiçbir görevli yok saatlerce gelmiyor resepsiyondaki arkadaş son derece kaba konuşma uslubundan bir haber son derece rahatsız oldum 3 gün yaptırdığım rezervasyonun 2 gününü kalıp çıktım tavsiye etmiyorum
Stayed 1 night in Jun 2021