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Reviews of New Falcon Palas

New Falcon Palas
Osmanli Blv. No:13, Yenisehir, Pendik, Istanbul, Istanbul

Reviews

4.6
Rating 10 - Excellent. 6 out of 41 reviews" "
Rating 8 - Good. 4 out of 41 reviews" "
Rating 6 - Okay. 6 out of 41 reviews" "
Rating 4 - Poor. 5 out of 41 reviews" "
Rating 2 - Terrible. 20 out of 41 reviews" "

5.2/10

Cleanliness

2.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Umer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

ERTAN

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Cleanless is terrible, room is not properly maintained.
Stayed 1 night in Oct 2023

6/10 Okay

ABDULLAH

Stayed 1 night in Mar 2023

2/10 Terrible

Elie

8/10 Good

Syed

Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2022

10/10 Excellent

Hafizan Nisa

Stayed 1 night in Oct 2022

2/10 Terrible

Rami

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
I will never return back
I made reservation for 6 people with two rooms, I arrived at late at night they told me that there is only one room, it was with three beds and sofa, they brought one extra bed also, refund me for some of the money and asked me to agree to cancel one of the rooms, I agreed for all of this because it was very late at night and because I was supposed to leave early next day because of the flight. the room have not good smell, the hotel is very old, I think was deluxe hotel once, a big noise of music from outside
Stayed 1 night in Aug 2022

6/10 Okay

NOOR AL DEEN

Travelled with group
Disliked: Cleanliness, room comfort
As not expected
As not expected, the pics say thinks and when I stayed there the reality it’s other than expected I will not stay there.
Stayed 1 night in Jul 2022

8/10 Good

Lorenzo

Liked: Cleanliness, property conditions & facilities
It was interesting that it shared the same building with other hotels. I liked it, though, because it was impersonal in a fun way - like the fact that everyone in the building was potentially a client of a different hotel. The room was big, and includere a kitchenette, with tea and instant coffee.
Stayed 1 night in Jun 2022

6/10 Okay

Ali

Travelled with family
Disliked: Amenities
Good location for transportation and shopping. The staff was friendly. There are 7 hotels sharing the same building, very confusing for guests. The room was small and the bedding was not good enough.
Stayed 1 night in Feb 2022

2/10 Terrible

Mercy

Disliked: Amenities, property conditions & facilities
I want my $30 back… I was charged $30 for breakfast and bed. Next morning, no breakfast because they don’t have buffet, they refused to give me the difference of $7 which I paid for breakfast… terrible and rude staff, no front of desk only a couple of guys who didn’t speak a word of English. Another man interpreted for me and they refused to refund me back my money… room very much smelt of cigarettes, even the bathroom and towels, and sheets. Once I complained, they switched off my electricity, which was their problem cos I was leaving anyways… I need my money back
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
I arrived room was not ready, cleaner rushed room and it was still left untidy. No room service at all and also no way to communicate with staff either. Shower was broke, overall it was the worse experience i have ever witnessed. #terrible
Stayed 1 night in Apr 2021
Response from FC on 11 Apr,2021
Size ayırtığımız odaki misafirleri uzatınca elimizde bulunan odayı vermek zorunda kaldık. özür dileriz. Gerekli düzelmeler yapıldı. Yorumunuz için teşekkür ederiz

6/10 Okay

Verified traveller

Travelled with family
They don’t talk english , and they just keep bothering us while sleeping to pay knowing that we told them we will pay at the checkout
Stayed 1 night in Apr 2019

2/10 Terrible

Pulla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Wrong descriptions Wrong place to stay Fake information Poor poor services Completely opposite web advert Never recommend to no one
Stayed 1 night in Jan 2019
Response from Tolga on 18 Jan,2019
your check-in time was 12 If it comes on time everything will give the wrong information would be nicer

2/10 Terrible

Baris

Disliked: Cleanliness, property conditions & facilities
Dusche Defekt, glaser dreckig im zimmer. Uberteuerte unterkunft. Unter dem ein Riesen staubteppich. Schrecklich horror
Stayed 1 night in Jan 2024

2/10 Terrible

Jaafar

Business traveller, Travelled with family, Travelled with group
Disliked: Room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Melih

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Martha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible!!!
Stayed 1 night in Oct 2023

2/10 Terrible

Erkan

Disliked: Cleanliness, room comfort
Rezalet
Stayed 2 nights in Jul 2023

10/10 Excellent

OLGA

Business traveller
Liked: Cleanliness, room comfort
GUZEL BIR OTEL SABIHAGOKCENE YAKIN TEMIZ GULERYUZLU
Stayed 3 nights in Jun 2023

2/10 Terrible

Burhan

Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

ozcan

Business traveller
Disliked: Cleanliness
Normal bir otel değil bina giriş kapısından girince birden fazla otel isminin resepsiyonu var. 24 saat servis yazan numarayı arıyorsun bu saatte yok hiç bişey diyorlar
Stayed 1 night in Oct 2022

10/10 Excellent

sulaiman

Liked: Cleanliness, room comfort
خطأ في الاختيار
المبنى عبارة عن عدة شركات فندقية ولا يعتبر حتى فندق لانعدام الراحة والنظافه ونوعية السكن
Stayed 1 night in Aug 2022

4/10 Poor

Yuksel

Stayed 4 nights in Aug 2022

2/10 Terrible

Kazim

Stayed 2 nights in Jul 2022

4/10 Poor

Ali

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Lisa

Stayed 1 night in Mar 2022

2/10 Terrible

Hassan

Travelled with group
Disliked: Room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Cem

Liked: Room comfort
Kötü değil, iyi de değil
Sadece uyumak için konakladım. Müşteri ilişkileri çok iyi ancak odayı yeterince temiz bulmadım. Banyoda tek kullanımlık şampuan yoktu ve duş bozuktu.
Stayed 1 night in Dec 2021

4/10 Poor

Onur

Stayed 1 night in Nov 2021

2/10 Terrible

Binta

Stayed 2 nights in Nov 2021

10/10 Excellent

Asef

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Binaya ve konuma göre makul fiyat
Yeni ve Osmanlı tarzı yapılmış bir binanın bir katında yer alıyor. Binanın genel imkanları iyi. Odalar idare eder, eşyalar biraz eski ve binaya yakışmıyor. Açık mutfak olduğu halde mikrodalga konmamış, Internet'e bağlanmayla ilgili odada bilgi yer almıyor. Konumu ve binanın durumu düşünüldüğünde fiyatı makul.
Stayed 1 night in Oct 2021
Response from genel müdür on 4 Nov,2021
MERHABA teşekkürler tekrar bekleriz

4/10 Poor

PHILIPPE

Disliked: Cleanliness, staff & service, property conditions & facilities
Séjour à Demir Palace hôtel
Propreté laisse à désirer, poubelle non vidée, canapé troué par les cigarettes, toilettes salle, les coussins qui sentaient mauvais. Bref, il faudrait qu'ils améliorent la propreté après chaque passage des clients. Question confort : hôtel bien situé et à proximité des commerces.
Stayed 1 night in Oct 2019

2/10 Terrible

Lachminarain

Disliked: Staff & service
Stayed 1 night in May 2019