Located close to Taksim Square and Galata Tower, Nova Plaza Crystal Hotel & Spa provides a free breakfast buffet, an airport shuttle and dry cleaning/laundry services. Indulge in a massage and a body scrub at Novatas Spa and Wellness, the on-site spa. The on-site restaurant, Sapphire, offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Located in Taksim, a neighbourhood in Istanbul, Nova Plaza Crystal Hotel & Spa is in the entertainment district and by the sea. Topkapi Palace and Hagia Sophia are cultural highlights, and travellers looking to shop may want to visit Grand Bazaar and Mall of Istanbul. Taksim Square and Bosphorus are two other places to visit that come recommended. Visit our Istanbul travel guide
Located close to Galata Tower and Topkapi Palace, Nova Plaza Crystal Hotel & Spa provides a free breakfast buffet, an airport shuttle and dry cleaning/laundry services. Indulge in a massage and a body scrub at Novatas Spa and Wellness, the on-site spa. The on-site restaurant, Sapphire, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
An indoor pool
A round-trip airport shuttle (surcharge), a 24-hour front desk and concierge services
A porter/bellboy, tour/ticket information and luggage storage
Meeting rooms, a front desk safe and massage treatment rooms
Room features
All 215 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
Extra amenities include:
Bidets, shower/bath combinations and free toiletries
24-hour return airport shuttle on request for a surcharge
Food and drink
Free buffet breakfast available daily 7 AM to 10 AM
A bar/lounge
A restaurant
Restaurants on site
Sapphire
Things to do
Full-service spa
Gym
Indoor pool
Family friendly
Indoor pool
Laundry facilities
Separate bedroom
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Meeting rooms
Full-service spa
4 treatment rooms
Body scrubs
Couples treatment rooms
Hot stone massages
Prenatal massages
Spa open daily
Sports massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Assistive listening devices
Grab bar near toilet
Hardwood flooring in room
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Egyptian cotton sheets
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 7 January 2026 to 1 March 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 8137
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Crystal Hotel Istanbul
Crystal Istanbul
Hotel Crystal Istanbul
Nova Plaza Crystal Hotel
Nova Plaza Crystal Hotel Spa
Nova Plaza Crystal & Istanbul
Nova Plaza Crystal Hotel & Spa Hotel
Nova Plaza Crystal Hotel & Spa Istanbul
Nova Plaza Crystal Hotel & Spa Hotel Istanbul
Frequently asked questions
Does Nova Plaza Crystal Hotel & Spa have a pool?
Yes, this property has an indoor pool.
Is Nova Plaza Crystal Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Nova Plaza Crystal Hotel & Spa?
Nova Plaza Crystal Hotel & Spa doesn't offer parking.
What time is check-in at Nova Plaza Crystal Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at Nova Plaza Crystal Hotel & Spa?
Checkout is at noon.
Does Nova Plaza Crystal Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.
Where is Nova Plaza Crystal Hotel & Spa located?
Located in Taksim, this spa hotel is within 1 mi (2 km) of Taksim Square and Bosphorus. Galata Tower and Grand Bazaar are also within 3 mi (5 km). Taksim Station is 7 minutes by foot and Taşkışla Cable Car Station is 9 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Nova Plaza Crystal Hotel & Spa Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good location for Taksim square and trams. Rooms and lobby were clean and spacious. Room turnover was very poor. Unwashed coffee cups in both rooms. Tea/coffee/ toiletries not replenished. Pool was out of use during our stay. Spa was easy to book but poor service, we’re waiting 20 mins beyond our appointment time with no update from staff. Breakfast was ok. Not like advertised though.
I recently stayed at the Nova Plaza Crystal Hotel in Istanbul and had a wonderful experience. The staff were incredibly nice and always willing to help with any requests or questions. The hospitality was top-notch, making me feel very welcomed and comfortable throughout my stay.
The hotel’s cleanliness was impeccable, with well-maintained rooms and common areas. The facilities were excellent, and the location was perfect for exploring the city.
The breakfast was fantastic, and the manager at the restaurant was very nice. The food was wonderful and provided a great start to each day.
Overall, I highly recommend the Nova Plaza Crystal Hotel for anyone visiting Istanbul. It was a fantastic stay, and I look forward to returning in the future.
Terrible, check in was late, had to wait 40 min for our rooms to be ready, unfriendly staff, breakfast was so bad, coffee machine out of order, could not frie eggs two of the days. Juice taste only water, no fresh fruit - only orange. Dry bread.
The pillows was so hard and uncomfortable, same with the mattress. Dirty rooms, lot of rubbish under the bed.
Only positive was the location, close to Taksim Square and public transport. And the girl who made our rooms were always very sweet and welcoming.
Would never stay there again.
The hotel was overall very decent and we enjoyed our stay. The fare per night was also reasonable and it was located very near to Taksim square.
The breakfast option was okay given the options included mostly Turkish breakfast items which was not according to our personal palate.
Muhammad Maaz
Stayed 2 nights in May 2025
6/10 Okay
DAMIAN
9 Jun, 2025
X
DAMIAN
Stayed 3 nights in Jun 2025
6/10 Okay
Anas
22 Aug, 2025
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately hotel wasn’t as clean as it could be. Shower wasn’t sealed properly meaning water kept escaping around the toilet. Walls were also scraped.
Hotel workers are very polite and kind to customers. The breakfast is average, but the pool is not working and needs repair. The shower design is poor, causing water to splash outside the bathroom.
Horrible stay at Nova plaza, very small room
Unfriendly staff at all
Don't believe that all rooms come with a balcony they don't and they ask for extra charge even if it shows balcony on the stupid expedia web
Very ugly pool
No spa included
Just all in all horrible
rima
Stayed 2 nights in Jun 2025
2/10 Terrible
abdelqader
20 Apr, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room on the 9th Flor stair access only too much noise water pipes or motors out side too much noise couldn’t sleep
There was sometimes no hand soap or shower gel in the bathroom. The elevator didn’t always work. The nightstands had stains. There was no bottled water service. The view from the window wasn’t nice. The tiny fitness center closed earlier than its posted hours, and the air inside was very stuffy. It was sometimes hard to sleep at night because of loud guests in the hallway. Bed sheets weren’t changed daily. The breakfast buffet didn’t look like the pictures—it had less variety and didn’t seem hygienic. There was no service at breakfast. The building looked a bit run-down.
Property location is excellent, rooms are fairly modern.
The view is awful, plus only 1 bottle of water was given between 5 guests.
When we arrived for check in, I had paid for a connecting room. We were however placed in 2 separate rooms and told to come back the next day. The check in staff were not transparent and said Id only booked a single family room which wasn't the case. Staff simply shrugged this off, rather than deal with the complaint.
Then there's the bell boys constantly harassing for tips, even when they've done nothing to help. One asked for a tip for simply shaking my hand.
I have been all over Turkiye, the first time I came to Istanbul was over 20 years ago. This is the first time I have experienced this. What a disgrace they are to the great nation of Turkiye.
Tudo perfeito, quarto confortável, café da manhã, localização, atendimento, foi tudo maravilhoso
Claudio s
Stayed 3 nights in Aug 2025
6/10 Okay
Fourat
9 Aug, 2025
Disliked: Staff & service
Ce qui m'as déplu, est le service du personnel, surtout la réceptionniste. Les chambres sont trop petites et non confortable pour un séjour de 2 semaines
L'albergo si trova in una buona posizione
Il personale non parlava italiano
Le camere erano abbastanza pulite e il servizio l'ho trovato buono.
Per quanto riguarda la colazione sono rimasta molto delusa, c'era pochissima scelta di dolci ( quasi zero) le macchinette del caffè non funzionavano quasi mai e il secondo giorno siamo scesi al ristorante e non abbiamo trovato più nulla nonostante fosse l'orario giusto.
Otelin konumu çok iyi. Heryere toplu taşıma ile çok rahat ulaşıyorsunuz. Çalışanlar çok güleryüzlü ve yardımsever ki bence bu otelin en büyük olumlu yanı. Ancak banyoda ki lavabo çok küçük olduğu için yüz yıkarken bile üzeriniz ıslanıyor. Aynı zamanda yemek kokuları katlara kadar çıkıyor.