Iwata Holidays

Located in the middle of the most busy street of Nagoya. Amenities are great and the capsule was nice and quite.

Great location, central to some great shops and restaurants but not too busy. Hotel is very nice too and breakfast was very special. Staff were very accommodating also

The only downfall was too far from the train station. Beautiful property. Friendly staff to stereotypical fat American.

We arrived at 14:00 and we were told there is a strict check-in at 15:00. We really did not understand why as the room was ready. We thought that it did not make sense as all other hotels are not that strict with that and we were told to come back an hour later without explanation. There is also a strict 10:00 check out - we were out at 10:05 - that was fine, but the Chinese guests that were out at 10:15 got scolded really bad by the clerk so careful about that too. The room cleaning did not happen during the 2 nights we were there. I'm fine with making the dishes, but they don't provide any drying rack so I had to put the wet dishes on the counter putting water everywhere. They should learn a thing or 2 about how and what the Mimaru franchise provides: they provide the right amenities for that. And it could change how the guests view their stay at their hotel. Overall size is good for family, it is quiet and we got a good rest.

Room was always very clean and we received fresh towels and toiletries every morning