Find Luxury Hotels in Jackfield

"We loved our stay, the griunds ste OUTSTANDING & we had a fab talk with your gardener who is doing an excellent job. Your check in staff member was so welcoming & informative. He greeted us every time we passed by, checking all was well & always with a smile. He was working Monday so we couldnt thank him & say goodbye. The young man on the bar and serving breakfast was also outstanding so polite, helpful and interested. Again he wasnt in Monday morning for us to grab his name (BUT his friend had won a gold medal on Sunday). Please pass on our grateful thanks he is an asset to the team & will go far, excellent customer service. We were disappointed the jacuzzi wasnt working but that was our only disappointment in 3 nights at the hotel. Thank you for a lovely relaxing break & keep up the eco friendly efforts 👌"

"Friendly staff, cleaness, bed comfort."

"Atmosphere was great food really good, and a short walk to the black Country museum "

"We had a lovely meal in the restaurant, Vicky P was fantastic throughout the evening. I was unwell during the stay and needed to book an extra night, staff were kind and so caring asking my husband if I was ok. Will definitely stay again. Pool access was brilliant and included in the price."

"Nice location and a nice place to stop "

"very welcoming staff member Emma at check in. nice room quiet despite location on M6. lovely breakfast, staff again very welcoming. Would stay here again. Very good value."

"Amazing experience, but the bed was very uncomfortable so both of us had poor sleep and woke up in pain. Otherwise can’t fault the place. Staff very friendly and plenty of drink options at the bar. "

"The hotel and staff are top notch. This was my second time staying at this location. Thankfully, it was a lot better than last year. Which, I won’t go into. "