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Reviews of Sarovar Portico Jalandhar

3.5 out of 5
Sarovar Portico Jalandhar
Near BSF Chowk ,GT Road, Jalandhar, Punjab

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 3 out of 37 reviews" "
Rating 4 - Poor. 5 out of 37 reviews" "
Rating 2 - Terrible. 3 out of 37 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

sapreet

Disliked: Cleanliness, amenities, property conditions & facilities
Pictures on Expedia are deceiving.washrooms are dirty. Floors dirty. Tea kettles dirty. Bedding dirty. No view window. Some rooms doesn’t have windows. Out dated. Doesn’t look like as in pictures. They said they made some changes when asked about deceiving pictures. Stayed there in April of 2024.
Stayed 2 nights in Apr 2024
Response from General Manager on 18 Apr,2024
Dear sapreet, We are truly sorry to hear about the issues you experienced during your stay. We certainly understand the importance of cleanliness and comfort, which it seems we did not deliver on this occasion. Your feedback about the washrooms, floors, tea kettles, and bedding is concerning, and rest assured, it will be addressed immediately. We also understand your disappointment with the lack of view and window in some rooms, and outdated decor, which we'll be reviewing with our management team. In fact, changes have been made but it appears we have more work to do to ensure our guest photos reflect the current status of our rooms. Please know we are working hard to correct these discrepancies. We appreciate your feedback and hope we will have a chance to provide a more satisfactory stay in the future. Regards,K Arora

10/10 Excellent

Harjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up
Stayed 1 night in Mar 2024

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Deepak Saini- FRONT OFFICE MANAGER on 26 Jun,2023
We thank you all for choosing sarovar portico, jalandhar for your stay and giving us the opportunity to be at your service. We encourage our talents to deliver memorable moments every day, everywhere, every time, all associates at sarovar portico, jalandhar are passionate about making each guest’s experience a beautiful discovery with our yes i can service culture. Thus, it is a great pleasure to read how our genuinely warm and dedicated service managed to win us your kind patronage. We sincerely look forward to welcoming you back to ‘your home away from home’ at jalandhar soon again.

8/10 Good

Amarjit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 6 nights in Apr 2023
Response from Deepak Saini- FRONT OFFICE MANAGER on 7 May,2023
Dear sir, we thank you all for choosing sarovar portico, jalandhar for your stay and giving us the opportunity to be at your service. We encourage our talents to deliver memorable moments every day, everywhere, every time, all associates at sarovar portico, jalandhar are passionate about making each guest’s experience a beautiful discovery with our yes i can service culture. Thus, it is a great pleasure to read how our genuinely warm and dedicated service managed to win us your kind patronage. We sincerely look forward to welcoming you back to ‘your home away from home’ at jalandhar soon again.

4/10 Poor

Harkanwal

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
I came from Toronto and decided to stay here because of the location. Check in could’ve been much smoother if the girl at the desk was more understanding. After arguing with her I finally got the room key. The room didn’t look anything close to the pictures. It was clean, but small. There was a window and when I opened it I was disappointed to be looking at a wall. Who planned this? I repeatedly asked the reception to turn the fan on as it was unreasonably hot and I had a baby who couldn’t sleep. After about 4 calls, they told me it had to be turned on from downstairs and they were gonna do it. They didn’t. It wasn’t a good experience and I’m sure I will never come back here again. Only positive note I can leave is the food was great. Very delicious and authentic. The restaurant on the main floor was also very beautiful.
Stayed 1 night in Feb 2023

8/10 Good

Sukhwinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness
Stayed 1 night in Dec 2022

4/10 Poor

Dalwinder

Stayed 3 nights in Oct 2022

2/10 Terrible

Gaurav

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called them and specifically requested that I needed one room with one extra bedding(instead of two beds) and they agreed. I checked in at 11pm I was tired but these people refused to let me check in; saying they’ll only provide two rooms.
Stayed 1 night in Sep 2022

8/10 Good

Chaaruu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

chetan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

jagat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Punjab
Decent hotel
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this property is perfectly in the centre of the city. Staff behaviour is excellent.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not good , rooms were broken .
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of service was exceptional...we got upgraded and the room was very comfortable. The staff was welcoming and the breakfast was excellent...overall a great experience
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a hotel I would recommend Staff some helpful rest are derelicts No amenities provided
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Uddhav

Liked: Cleanliness, property conditions & facilities, room comfort
Experience was okay but costing is not worth,,you can get better options in that cost.
Stayed 2 nights in Feb 2019
Response from Sarovar on 27 Feb,2019
Dear Guest, Greetings from Sarovar Portico, Jalandhar!!! We sincerely thank you for choosing our Hotel for your stay. I am sorry you faced certain difficulties during your stay. We do take extra care in ensuring that our Guest Services are more than satisfactory. We shall make it a point to take up your concerns with our Team. We at Sarovar Portico Jalandhar have a Humble approach to our Guests. I do hope that we shall be able to make your next visit more than comfortable. The Team and I hope to welcome you back soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Navkiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Gaurav on 14 Nov,2018
Dear Guest, We appreciate your having taken the time to post feedback on expedia. We are also very glad that you enjoyed your stay thoroughly at the property. Your remarks for food we will forward to the concern department. We look forward to having you as our guest very soon and being of service to you .

10/10 Excellent

Verified traveller

Great night Stay
Stay at the Hotel was good, very large rooms. Food buffet was amazing and pool was also available for some fun.
Stayed 1 night in Aug 2018
Response from Gaurav on 12 Sept,2018
Dear Guest, Greetings from Sarovar Portico Jalandhar !!! We appreciate your having taken the time to post comments on Expedia. We are also very glad that you enjoyed your stay thoroughly at the property. Your remarks are most encouraging. Thank you very much on behalf of the Team. We look forward to having you as our guest very soon and being of service to you . Warm Regards

10/10 Excellent

Nakul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Krunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SAROVAR PORTICO - JALANDHAR
good one. i checked in at night and left by morning.

10/10 Excellent

Bhavish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Experience
Pleasant Experience.I had never stayed in Sarovar hotels before and didnt know what to expect,but generally speaking,things were good.Room service for people who arrive after midnight should be improved.Breakfast restaurant was good and staff helpful.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Okay Hotel
no hot water, no ac in the hallway, too much noise from new renovation of other rooms.
Stayed 3 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
have to walk far or wait on the road for transport
There was NO. water at night and in the morning too so did not take shower waited 2 hrs for shower they brought me a bucket of water after 40 minutes and it was a cold water so I did not take a cold shower in 50*F. Degree. And wanted to extend one more night but they did not checked me inn till I had to book online again coz the price was diff

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Devinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jaspal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2020

8/10 Good

Jørn

Liked: Staff & service, property conditions & facilities, room comfort
The best in the city
The hotel is in great condition and situated close to all interesting parts of the city. The pool area is cleen and inviting, but a bit small. 2 families would make it crowded. The rooms are cleen and the bathroom is also good. The rooms lighting though, feels a bit dark. Service and entrance area is open and velcoming. The bar and restaurant is good, but was not to impressed by the breakfast. The indian part of it was good, but their attempts on continental breakfast wasn't. Overall, we would choose the same hotel for our next stay.
Stayed 7 nights in Oct 2018
Response from Gaurav on 14 Nov,2018
Dear Guest, Greetings from Sarovar Portico Jalandhar !!! We appreciate your having taken the time to post comments on Expedia.com. We are also very glad that you enjoyed your stay thoroughly at the property. Your remarks for food we will forward to the concern department. We look forward to having you as our guest very soon and being of service to you .

6/10 Okay

christine, Zerbst

Liked: Staff & service
einige Bestuhlung müsste im Speisesaal getauscht werden, befleckt . Bad hier muss man sich etwas einfallen lassen. Sauberkeit Dusche speziell. Bier müsste immer im Angebot sein , was nicht war. Die Minibar ungenügend und nicht regelmäßig aufgefüllt. Weinangebot auch ungenügend kein Weißwein vorhanden.
Stayed 17 nights in Mar 2018