Jelmstorf Hotels from S$89

"Overall everything was ok"

"This is a lovely place and right in the middle of town. Our room was updated and spacious. We will return. "

"Der Aufenhalt war insgesamt gut, aber als wir in Eingangsbereich warten mussten, lief ununterbrochen der Fernsehsender MTv Musik. mir ist nicht bekannt wie das Durchschnittsalter ihrer Gäste ist, aber diese Musikclips sind wohl nur für unter 20 jährige gut. Warum läuft da nicht z.b. ein Nachrichtensender, das wäre für alle interessant"

"Really lovely new hotel. Helpful staff, very new and clean rooms. Great food options - it’s essentially a very shiny motorway rest stop. I’d go there again."

"Beautiful hotel overlooking Elbe"

"Our recent stay at Hotel zum Halbmond was a disappointment from the moment we walked through the door. Despite confirming twice that dogs were welcome—both over the phone and as advertised on their website—we were met with immediate hostility upon arrival. The staff member’s first words were, “I can’t have this dog here,” followed by a lengthy lecture on all the potential problems our dog might cause. It was clear that our dog was not as welcome as we had been led to believe. When we suggested canceling our stay and receiving a refund, the staff member hesitated, clearly more concerned about losing our payment than providing good service. Reluctantly, he showed us to our room, continuing to complain and reiterate his earlier concerns. His attitude was anything but welcoming, and it was clear that hospitality was not his strong suit. To make matters worse, the hotel itself was far from what we expected. The entrance area looked like a construction site, messy and uninviting—nothing like the images shown on their website. We quickly decided that this was not a place we wanted to spend even one night. Thankfully, Hotel.com website was quick to assist us in securing a refund, and we left without further issue. Unfortunately, we cannot recommend Hotel zum Halbmond to anyone, especially those traveling with pets. Our advice to the hotel: improve your communication, learn what hospitality really means, and perhaps clean up the place a bit while you’re at it."

"El hotel es nuevo, todo está limpio y el personal es muy amable. Sin duda regresaría a hospedarme aquí. Todo excelente."

"Last review was from 2020. Unfortunately time has not helped. In May 2024 we encountered serious mold smell as we entered the apartment building, extending to the apartment. We had a serious allergic reaction to the mold and could not stay in the apartment. We left without unpacking and booked another hotel elsewhere. Neither the Owner nor Expedia through which we booked would refund the rental cost even though the apartment was uninhabitable to us."