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"AC was terrible. Sadly the staff are not happy and as a consequence don't show the normal attitude you see at every other Crowne Plaza "

"The room was spotless and had a lovely view. The lady of the homestay was very gracious and hospitable. She and her staff provided excellent service with transportation and helping with our bags from Shangrao station and to and from the scenic area. The breakfast was delicious. We highly recommend this quaint hotel. "

"Clean room, clean gym, convenient location "

"This hotel lacks of everything, no food, the staff don’t speak English , it’s a complete mess "

"Pretty good except we think people previously smoked in our non-smoking room. Still a good hotel though and would stay again. "

"Food choice is lacking. Service isn’t up to par "

"Excellent hotel, as good or better than 4+ stars in major American cities. Staff speaks some English and assists with inquiries and deliveries. Very nice gym and pool. Would stay if you’re a westerner in Nanchang for business or pleasure. Also, the neighborhood is new and nice but not close to the old city so if you want a more authentic experience you may consider something less western. "

"Right next door to exhibition Center which is great. It’s a typical chinese 5 star hotel with 3 star level of service. The gym had one recumbent exercise bike that didn’t work with no upright bikes. The pool was full of kids having a swimming lesson when I wanted a swim after a long day. Room very nice though. "

"It was pouring rain when we got on taxi to hotel from airport. Taxi driver had no idea what hotel it was n where the location was when I showed the English hotel name and address listed on Expedia. I managed to get the Chinese translation of the English hotel name and address but they were all incorrect. When we arrived at the area called Taoxichuan, even staff from other hotels had no idea. As it turned out, the hotel English name is Hyatt Unbound while the Chinese name is 凱悦臻迭. Expedia must correct the hotel English name followed by the hotel name in Chinese to avoid confusion. Also imperative to get the EXACT address from hotel itself n revise the address on Expedia listing, n warn customers to be sure to show REVISED n CORRECT hotel name n hotel address, both in Chinese, to taxi drivers. It was a scary n unpleasant experience, esp in pouring rain."