Lobby sitting area

Reviews of Garden Court Eastgate

3 out of 5
Garden Court Eastgate
Ernest Oppenheimer Avenue, Bruma, Johannesburg, Gauteng

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 88 reviews" "
Rating 8 - Good. 29 out of 88 reviews" "
Rating 6 - Okay. 11 out of 88 reviews" "
Rating 4 - Poor. 5 out of 88 reviews" "
Rating 2 - Terrible. 3 out of 88 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

NIGEL

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff were friendly and professional. The hotel needs deep cleaning.
Stayed 2 nights in Jan 2024
Response from Noelm on 22 Jan,2024
Dear Nigel, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 3/5 and comment that "Staff were friendly and professional. The hotel needs deep cleaning." has been duly noted with much appreciation. We regret to read your comment about the deep cleaning as we have various Cleaning Schedules in place which we follow strictly and continuously monitor. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations in regards to the service from our staff and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Good

Lulama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Stayed 12 nights in Jan 2024
Response from Noelm on 17 Jan,2024
Dear Lulama, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 8/10 and comment "Home away from home" has been duly noted with much delight and appreciation. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Excellent

Thabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the friendly service
Stayed 4 nights in Sep 2023
Response from Noelm on 18 Sept,2023
Dear Thabo, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 5/5 and comment "Enjoyed the friendly service" has been duly noted with much delight and appreciation. We are very encouraged and happy to hear that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

2/10 Terrible

Ramesh

Stayed 2 nights in Aug 2023
Response from Noelm on 27 Sept,2023
Dear Ramesh, We thank you for taking the time to complete a Review on ebookers, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 1/5 has been duly noted with much disappointment especially that there is no details to accompany the score. We would kindly request your assistance in providing us with some details so that we can understand the low score and investigate any issues that may be raised. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Excellent

Johan

Stayed 1 night in Aug 2023
Response from Noelm on 21 Sept,2023
Dear John, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 5/5 has been duly noted with much delight and appreciation. We are very encouraged and happy to hear that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The stay was really good, but although it was non-smoking. We could smell smoke the entire hallway, even in our room
Stayed 1 night in Jul 2023
Response from Noelm on 21 Aug,2023
Dear Anonymous, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 8/10 has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We regret to hear that potentially other guests in the Non-Smoking wing were smoking in their allocated Non-Smoking room and kindly request that should it happen in future, kindly contact reception and inform them of same so that we can resolve this the best we can. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful one night stay, staff were very friendly. There was just a problem with the generator earlier in the evening, but these days it’s hard to fault businesses for that!
Stayed 1 night in Jul 2023
Response from Noelm on 21 Aug,2023
Dear Ivan, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 5/5 has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Noelm on 20 Jul,2023
Dear Anonymous, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 8/10 has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Good

Aleck

Liked: Cleanliness, staff & service, property conditions & facilities
Tv channels & Dstv channels must be increased to a variety.
Stayed 1 night in Jul 2023
Response from Noelm on 11 Jul,2023
Dear Aleck, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "Tv channels & Dstv channels must be increased to a variety." has been duly noted with much appreciation. Please note that our DStv subscription bouquet selected for Garden Court Hotels only allows for a prescribed number of channels. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

2/10 Terrible

KEALEBOGA JULIET

Stayed 1 night in Jun 2023
Response from Noelm on 3 Jul,2023
Dear KEALEBOGA JULIET, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to do a review on hotels.com however, we note that there were no comments to support the low score of 2 out of 10. We would therefore appreciate some details of your experience with us so that we can understand the scoring. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Excellent

Manishi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and helpful staff
Stayed 6 nights in May 2023
Response from Noelm on 17 May,2023
Dear Manishi, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "Courteous and helpful staff" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Excellent

Johan

Stayed 1 night in Apr 2023
Response from Noelm on 17 May,2023
Dear Johan, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much delight and appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Excellent

ELOISE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay!
Wonderful!!!!
Stayed 3 nights in Mar 2023
Response from Noelm on 11 Apr,2023
Dear Eloise, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "Wonderful!!!!" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Excellent

Jack

Stayed 2 nights in Mar 2023
Response from Noelm on 11 Apr,2023
Dear Jack, We thank you for taking the time to complete a Review on Hotels.com following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "Wonderful!!!!" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, consistent power supply.
Stayed 8 nights in Feb 2023
Response from Noelm on 23 Feb,2023
Dear Claire, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much appreciation. We are very encouraged and delighted to read your comment "Staff Friendly, consistent power supply" and that we have successfully met your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2022
Response from Noelm on 13 Sept,2022
Dear Arnold, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Excellent

Nokukhanya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great servide
It was amazing
Stayed 1 night in Apr 2022
Response from noelm on 4 Apr,2022
Dear Nokukhanya, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "it was amazing" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Excellent

Patrice Xolani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness
It was peaceful, tranquil and cosy.
Stayed 1 night in Mar 2022
Response from noelm on 4 Apr,2022
Dear Alfred We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "it was peaceful, tranquil and cosy" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Good

Alfred

Stayed 1 night in Feb 2022
Response from Tabela on 4 Mar,2022
Dear Alfred We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, Tabela Mtshali Assistant General Manager

6/10 Okay

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021
Response from Noelm on 27 Sept,2021
Dear Brian, Thank you for staying with us and for your feedback. It is always much appreciated and most welcomed. Kind regards, Management

8/10 Good

I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good Wi-Fi, nice breakfast, need a small fridge in the room.
Stayed 1 night in Apr 2021
Response from Patricia on 17 Apr,2021
Afternoon Thank you very much please come again and stay with us.

10/10 Excellent

Satis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Noelm on 19 Oct,2020
Dear Satis, Thank you staying with us and taking the time to give us your feedback. We are delighted that you enjoyed your stay and look forward to welcoming you back in the near future. Kind regards, MAnagement

10/10 Excellent

Ngqabutho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel. Amazing breakfast
Stayed 1 night in Jan 2020
Response from Noelm on 5 Feb,2020
Dear Ngqabutho, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxing,,friendly services,,we really enjoyed our stay
Stayed 3 nights in Dec 2019
Response from NoelM on 14 Jan,2020
Dear Rita, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review especially that you found the hotel to be 'Nice and relaxing,,friendly services, and that you really enjoyed your stay'. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 Good

Kamalsen

Stayed 2 nights in Dec 2019
Response from Noelm on 3 Jul,2023
Dear Kamalsen, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your score. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

6/10 Okay

surabhi

Travelled with family
Disliked: Staff & service
was okay but we expected some staff to take care of our luggage to bring down in the morning. we had to do it ourselves in the morning
Stayed 1 night in Dec 2019
Response from Ntokozo on 3 Jan,2020
Dear Surabhi We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score and review entitled "Breakfast to die for!". Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. Kindly note as a Garden Court, we do not have porters to assist with luggage however in future please call reception, one of our staff members will assist you. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Ntokozo Mohlabane

4/10 Poor

Ricardo

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019
Response from Ntokozo Mohlabane on 3 Jan,2020
Dear Ricardo Dear Malcolm, We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score and review entitled "Breakfast to die for!". Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Ntokozo Mohlabane

6/10 Okay

Liz

Travelled with family
Liked: Room comfort
Disliked: Staff & service
New Years Eve stayover Appalling Dinner experience
The day before arriving we had phoned to confirm our bookings, 4 rooms for family & friends. We had requested that all 4 rooms be close to each other. On arrival we again requested the above & were told that all 4 rooms were close to each other. Once everyone checked in... one of the families were placed on the 4th level while the other 3rooms were on 3rd level. He booked a table for dinner for 14 people for 19h30 on 31st Dec. Then the waitress, Zodwa, came to us at 18h00 by the pool side & said that we had to book our starters & mains in advance but that dessert we could choose after having our mains. The service at the restaurant was terrible. We were the only table being served & both Zodwa & Michael were unprofessional. We weren't asked for drinks... our starters just arrived covered with clean wrap😳 Our drinks only arrived around 20h40... & sone drinks didn't even arrive. I had to go to the bar to get waters for the kids... Some of the main meals were reheated in the microwave as the chicken & steaks were overdone & very dry. We then askedabout dessert at around 21h15 & were told thatthe kitchen was closed & that couldn't hae dessert☹ We asked for cappuccinos & Cafe lattes which were terrible... When asking waitress for something she would just walk off... Both Zodwa & Michael were disinterested in serving us. We were shocked at the poor, unprofessional & disinterested service we received. Did voice our disappointment with the receptionist & she did apologize...
Stayed 1 night in Dec 2019
Response from Noelm on 3 Jan,2020
Dear Liz, Thank you for choosing to stay with us during your last travel to Johannesburg and for taking the time to do a review on Hotels.com about your experience in the Restaurant on New Year’s Eve. Your detailed feedback was most helpful, welcomed and truly appreciated. I was very disappointed indeed to hear about your experience and do regret that you and your dinner party’s expectations were not met on this occasion. The details that you conveyed to Tebogo are most unfortunate and regrettable and I am currently investigating the points raised in your feedback which I should complete by next week once all the relevant staff members are back at work. These issues and the outcome of my investigation will be addressed with the relevant management and staff and where appropriate, corrective action will be taken where appropriate, in order to avoid any re-occurrence in the future. I will provide you with feedback once I have completed the investigation, once completed. I would like to sincerely apologise for any inconvenience that may have been caused to you and your dinner party as a result and especially for not having created a great experience on such a special evening. Your support is always greatly valued and appreciated. With renewed apologies and kind regards, Kind regards, General Manager

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Noelm on 30 Dec,2019
Dear Michael, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 Good

Wiseman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really amazing and a shopping mall is close by.
Stayed 3 nights in Nov 2019
Response from Noel M on 5 Dec,2019
Dear Wiseman, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review especially that you had a really amazing experience and enjoyed the close proximity of the mall. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Excellent

Evans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel on the eastrand
My family and i had an amazing stay, the staff were super professional and very helpful. We are planning on using Garden Court for our next holidays in Cape Town
Stayed 2 nights in Nov 2019
Response from Ntokozo on 2 Dec,2019
Dear Evans Masipa We are delighted that you enjoyed you stay with us. We are looking forward to welcome you and your family again at Garden Court Eastgate. Warm Regards Ntokozo

10/10 Excellent

Nora, Harare

Liked: Cleanliness, staff & service
The hotel was situated very near a shopping mall and a courtesy bus was available free of charge. The breakfast was excellent with a large choice of items.
Stayed 1 night in Nov 2019
Response from Ntokozo on 25 Nov,2019
Good Day Nora Thank you for taking the time to complete our online survey and for your valuable support. I am pleased that you found our services and facilities to your satisfaction. We look forward to welcoming you back and trust that we will continue and create great memories on your next stay. Warm Regards Ntokozo

6/10 Okay

Isabel

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
No working wifi and staff too relaxed do not cater to guests
Stayed 3 nights in Nov 2019
Response from ntokozo on 9 Nov,2019
Good Day Isabel We thank and appreciate your feedback. We regret that you found our WIFI not working and our staff not helpful. Kindly note this is not our standard of service and corrective action will be taken. Warm Regards Ntokozo

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondoetful stay
I had a wonderful stay And enjoyed myself
Stayed 1 night in Oct 2019
Response from Noelm on 1 Nov,2019
Dear Anonymous, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review especially that you had a wonderful stay and enjoyed yourself and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Excellent

Tobie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Noelm on 16 Oct,2019
Dear Tobie, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 Good

Abubacar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Noelm on 16 Oct,2019
Dear Abubacar, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Noelm on 16 Oct,2019
Dear Anonymous, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Expedia and for sharing your experience with us. We are delighted and grateful to read your review about your stay and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff, good location . Wi fi is a bit spotty at times
Stayed 2 nights in Aug 2019
Response from Noel M on 3 Sept,2019
Dear Melanie, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your comments about your stay where you found "clean room, friendly staff and good location" and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Excellent

Shakira Ishmael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME!!!
Perfect I really had a good time... can't wait to visit again..
Stayed 3 nights in Jul 2019
Response from Noel M on 29 Jul,2019
Dear Shakira Ishmael, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on hotels.com and for sharing your experience with us. We are delighted and grateful to read your comments about your stay and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Ntokozo on 29 Jul,2019
Good Day Thank you for completing our online survey. It gives us great pleasure that we were exceptional during your stay. Warm Regards Ntokozo

10/10 Excellent

Mr.melaku lemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very wondering
Very amazing and interesting
Stayed 14 nights in Jun 2019
Response from Noel A M on 4 Jul,2019
Dear Mr. melaku lemma, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on hotels.com and for sharing your experience with us. We are delighted that you had a "Very Amazing and interesting" stay and we look forward to welcoming you back when you next travel to Johannesburg. KInd Regards, General Manager

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The receptionist was not very friendly even the Europcare driver ...it seemed as if they were irritated by the fact that we are foreigners
Stayed 3 nights in Apr 2019
Response from Noël M on 3 May,2019
Dear Anonymous We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Expedia. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most grateful indeed to read your score and feedback. We regret that you found the receptionist not very friendly as well as our outsourced partner's driver. Please rest assured that we deal with a lot of foreigners here at the hotel and I am confident that it had nothing to do with the staff's friendliness level toward you. We do apologise if we did not create a favourable impression on this occasion and we will definitely share your feedback which has been all been duly noted, with the respective Management and staff. We thank you once again for your patronage and support which is always greatly valued and notwithstanding your comments, we do hope that you will afford us the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet, General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accomodation to stay in SA with family. The buffet at breakfast is very good. Thank you
Stayed 10 nights in Apr 2019
Response from NoelM on 17 Apr,2019
Dear Anonymous We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Expedia. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score and feedback about the 'lovely accommodation and very good breakfast buffet. Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet, General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to mall and not too far from air port. Breakfast was good , will come back again for sure to stay.
Stayed 4 nights in Mar 2019
Response from Noel M on 5 Apr,2019
Dear Anonymous We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Expedia. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score and feedback. Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, peaceful, elegant . Quality staff . Stay over two days was too short to enjoy the venue fully. Would love to see a full DStv bouquet . Also judging from the large number Indian guests the Indian tv channels may be an option .
Stayed 2 nights in Mar 2019
Response from Noel M on 1 Apr,2019
Dear Anonymous We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score and feedback. Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Noel M on 25 Mar,2019
Dear Anonymous We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score. Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet, General Manager

10/10 Excellent

LERATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Noël A. Macquet on 27 Feb,2019
Dear Lerato We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score. Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet, General Manager

10/10 Excellent

Trishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Cosy place for business trip
Stayed 1 night in Jan 2019
Response from Noël A. Macquet on 30 Jan,2019
Dear Trishna We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score and review, especially that you found the hotel "Cosy place for business trip". Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet, General Manager

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one week stay with the family
Great communication from the hotel even before travel date. Fast, efficient, friendly checking on the day, fast accomodating for us when we requested for additional comfort, the aircon in one of the room leaked on the first night but this was quickly resolved when we called to inform, great stay throughout, roomed cleaned nicely every day, staff very friendly and accomdative. Only issue was wifi which was limited to only 350mb per day. We had to purchase additional data. Hotel should consider unlimited wifi as most other hotels are now offering.
Stayed 7 nights in Jan 2019
Response from Noël A. Macquet on 23 Jan,2019
Dear Doreen We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score and review, especially that you found "the hotel had Great communication, the check-in was fast, efficient and friendly, the room was cleaned nicely and that the staff were responsive, friendly and accommodating". Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet, General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception very good.Front desk has good relations with regular customers. The shuttle service gives a lot of convinenience to customers from the airport and to the adjacent mall. They are security conscious as well.
Stayed 1 night in Jan 2019
Response from Noël A. Macquet on 10 Jan,2019
Dear Anonymous We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Expedia. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score and review, especially that you found "Reception very good,Front desk has good relations with regular customers, the shuttle service gives a lot of convinenience to customers from the airport and to the adjacent mall and that we are security conscious as well". Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Noël A. Macquet, General Manager